Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.98

“Almost no hair, too short, terrible color. Won’t use again. I’m”

Posted 2 months ago

Hello Tana, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“Online hybrid weft class was very helpful and had a lot of information. Only thing I am disappointed about was there was no video/information on the move up process!”

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Posted 2 months ago

Hello Beautiful! Thank you for your feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“This was the 2nd time I’ve ordered from you unfortunately not impressed with the hair I received. It clumps together almost looks fack like Barbie doll hair ends are very dry! My hair dresser has had several clients purchase from you she said she’s never seen this before.”

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Posted 2 months ago

Hello Sandra, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“Super helpful with an error I made. Easy exchange process.”

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Posted 2 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“I bought five packs of klink extensions and my order has been cancelled. I have not been refunded. I bought them off after pay. I have had no mail from the company or the mailing company saying I will get my money back and the rest of the payments will stop. I’m only 16 years old. I cannot afford this and no one is helping me”

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Posted 2 months ago

Hello Taiha! We would like to assure you that your order has not been cancelled! You can find your tracking information here: https://www.fedex.com/fedextrack/?trknbr=279825280670&trkqual=2460577000~279825280670~FX. We're so sorry for any stress, your order should be delivered soon! We hope you love your new extensions! If you have any questions, please feel free to reach out to our customer service @info@donnabellahair.com —I’m more than happy to assist! Wishing you a wonderful day! ❤️

Posted 2 months ago

“I was disappointed that I could not get blond 600 12 inch. I had a $40 referral coupon that needed to be used with in a certain time frame. I kept checking to see if the 12 inch was available . No. Therefore, I had to get 14 inches. I have been ordering from you for the past several years and never had this happen.”

Helpful Report

Posted 2 months ago

Hello Ellen! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 2 months ago

“Easy to nativigate website and purchase.”

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Posted 2 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“Great products, communication, and service.”

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Posted 2 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“Love Your Product but very sad You are no Longer carrying 12” extensions😭”

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Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“Quick shipping”

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Posted 2 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“I love the hair quality as well as fast shipping and great customer service. The only bummer is you are constantly out of stock of my favorite hair color”

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Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“Amazing product hair looks and feel fabulous it last great value for price. Glad there was a sale! Wish there was better and more pics of the different hair colors Loyal customer”

Donna Bella Hair 4 star review on 15th September 2024

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Posted 2 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“Last month I ordered extensions and I also ordered additional fast delivery charge of &10.00 to get it in time for my hair appointments. I never received it so since I canceled appoint called your company yes it showed it was lost! They expedited overnight a new order but but I got CHARGED OVERNIGHT FEE $26.99 which was unfair… on top off additional extra $5.00 delivery then to charge me???? Please look into it as I am a frequent customer.”

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Posted 3 months ago

Hello Maureen, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“Just fine. Frustrating when couldn’t het the color or even on my alternate choice the length. So hD To settlement Evidence the color and then on the shorter Length. A lot of money to spend on just settling for a second choice twice”

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Posted 3 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“Love it! Soft durable amazing only place I buy my hair!!”

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Posted 3 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“I’ve used Donna Bella extension for over 8 years! This is the first time I’ve ever ordered the kera link extensions that have taken 2+ weeks to arrive, with paid express shipping. Not to mention at meat 30% less hair per package!!”

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Posted 3 months ago

Hello Desiree, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“Very disappointed I placed and order and it went threw and few days later I got a refund with no explanation.”

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Posted 3 months ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“I placed an order four days ago and paid for overnight shipping and still have not received my order so I would say my experience is not good so far. I’ve reached out to the company and have had no response as of yet”

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Posted 3 months ago

Hello Amanda, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

“I had ordered the tape in 22” hair. I love the look and health status of the hair, but found that once washed, atleast one tap in would come out so I invested in extention tape on Amazon and now they stay in just fine.”

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Posted 3 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 months ago

“Please call”

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Posted 3 months ago

Hello Michele, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Donna Bella Hair Reviews