Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

4.0 Rating 207 Reviews

71 %

of reviewers recommend Donna Bella Hair

4.0

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t have a review on the hair because I haven’t received it yet. Paid for overnight shipping and still don’t have it, 2 days later.”

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Posted 3 months ago

Hello Mikayla, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Love my Barbie hair! The multiple colors blend so beautifully!! Truly a dream come true!!!”

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Posted 3 months ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 3 months ago

“I have bought and used hair from here before; it is the best extension I have ever had.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Love the quality and feel!”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“I never received my order.”

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Posted 3 months ago

Hello Veronica, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Ordered for next day delivery and it arrived as planned . Thank you so much !”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Top notch customer service.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“I love the flat tip extensions I have started using. They stay in my (very fine) hair much better and do not get knotted with the extensions beside them. I do wish you would restock - the color I typically order has not been in stock for quite some time.”

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Posted 3 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 3 months ago

“I liked them but unfortunately it made my scalp so itchy to the point I was itching my scalp raw and it was bleeding….had to take them out after only a week:(”

Helpful Report

Posted 3 months ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Wish there was more textures to choose from in the I tips.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and Feedback! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Almost no hair, too short, terrible color. Won’t use again. I’m”

Helpful Report

Posted 3 months ago

Hello Tana, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Online hybrid weft class was very helpful and had a lot of information. Only thing I am disappointed about was there was no video/information on the move up process!”

Helpful Report

Posted 3 months ago

Hello Beautiful! Thank you for your feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 3 months ago

“This was the 2nd time I’ve ordered from you unfortunately not impressed with the hair I received. It clumps together almost looks fack like Barbie doll hair ends are very dry! My hair dresser has had several clients purchase from you she said she’s never seen this before.”

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Posted 3 months ago

Hello Sandra, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 3 months ago

“Super helpful with an error I made. Easy exchange process.”

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Posted 3 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“I bought five packs of klink extensions and my order has been cancelled. I have not been refunded. I bought them off after pay. I have had no mail from the company or the mailing company saying I will get my money back and the rest of the payments will stop. I’m only 16 years old. I cannot afford this and no one is helping me”

Helpful Report

Posted 3 months ago

Hello Taiha! We would like to assure you that your order has not been cancelled! You can find your tracking information here: https://www.fedex.com/fedextrack/?trknbr=279825280670&trkqual=2460577000~279825280670~FX. We're so sorry for any stress, your order should be delivered soon! We hope you love your new extensions! If you have any questions, please feel free to reach out to our customer service @info@donnabellahair.com —I’m more than happy to assist! Wishing you a wonderful day! ❤️

Posted 3 months ago

“I was disappointed that I could not get blond 600 12 inch. I had a $40 referral coupon that needed to be used with in a certain time frame. I kept checking to see if the 12 inch was available . No. Therefore, I had to get 14 inches. I have been ordering from you for the past several years and never had this happen.”

Helpful Report

Posted 3 months ago

Hello Ellen! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 3 months ago

“Easy to nativigate website and purchase.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Great products, communication, and service.”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“Love Your Product but very sad You are no Longer carrying 12” extensions😭”

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Posted 3 months ago

“Quick shipping”

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Posted 3 months ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

Donna Bella Hair is rated 4.0 based on 207 reviews