Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

4.0 Rating 207 Reviews

71 %

of reviewers recommend Donna Bella Hair

4.0

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the flat tips!!! Wish you would bet more in!”

Helpful Report

Posted 1 month ago

Thank you for sharing your 5-star review of your recent purchase, Amanda! We are thrilled to hear that you are so pleased with your order! Our Flat-Tip extensions are being discontinued and only being sold while supplies last, I would recommend to check out our I-Link extensions as they are the most similar. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“Love the hair but I ordered for it to be shipped faster and it won’t be here when I need it”

Helpful Report

Posted 1 month ago

Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. We're sorry for the shipping trouble, we always have different shipping options at checkout if needed! Please reach out to us any time with concerns or questions at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“Very happy with my new hair 🥰”

Helpful Report

Posted 1 month ago

Thank you for sharing your 5-star review of your recent purchase with Donna Bella Hair, Marilyn! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“i'll start with saying, It is so hard to find extensions that hold their curl. This was my first transition into ktip from wefts and i overall like them but they definitely are notttt curly. They are barely wavy and my hair is very curly so im having to put heat on them daily to make them match. a bit disappointing because they took forever to put in.”

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Posted 1 month ago

“Love Donna Bella”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Very poor quality hair. Dried out very quickly even with proper care.”

Helpful Report

Posted 1 month ago

Hello Ashley, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“I have bought 3 sets of extensions and they have all been great. But this last purchase of the rooted ombré are far from the standards of the others I have purchased. The tape on these extensions are not holding up. I have had them in for about 3 weeks now and they are falling out and the tape is not holding. I have steered away from the cheaper brands for this reason. I take care of my extensions and follow the “how to” on taking care of them.”

Helpful Report

Posted 1 month ago

Hello Jenny, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“absolutely IN LOVE with the new tape weft! the hair is silky soft and feels amazing! simple, quick and easy process to install. i feel like a new woman with this thick long hair. will definitely go for the 22’s next time!”

Helpful Report

Posted 1 month ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 1 month ago

“Tape on extensions do not seem to stay like my Previous sets. Sucks when I spend so much on them!”

Helpful Report

Posted 1 month ago

Hello There, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“I have not received my package yet?”

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Posted 1 month ago

“I appreciate the opportunity given and I cannot wait to continue working with Donna Bella hair! So far great experience!”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 month ago

“I’m a repeat customer, the last pack of hair I purchased shed so bad I had to wind up taking it out. But I thought it may have been a fluke as I have ordered before and love the hair. This time, The hair didn’t come in on time. I still don’t gafr it and have already had my hair appt at the salon. Disappointed in my last two experiences.”

Helpful Report

Posted 1 month ago

Hello Kyndal, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“I love their products! Great quality every time I’ve ordered!”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“I love the hair. I didn’t like when I ordered the two they charged me for a third. But I sent it back and got my money back.”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“The hair color was more yellow than I thought and I'm not sure the same great quality I'm use to was there in the tape in weft.”

Helpful Report

Posted 1 month ago

Hello Beautiful! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“I can't review the hair because I can't get the hair! When I ordered, the shipment was supposed to be delivered 4 days ago. So I made an appt with my stylist to put them in. Then the delivery time was changed after the order and was supposed to be delivered today which meant I had to reschedule with my stylist, now, they haven't even delivered today and I'm going to have to drive an hour in the morning to pick up my hair at fedex just so I don't have to reschedule AGAIN with my stylist!!! Pick a different shipping company!”

Helpful Report

Posted 1 month ago

Hello Sabrina, We sincerely apologize for the frustration you've experienced with the delivery of your order. We understand how important it is to receive your hair on time, especially when you have an appointment scheduled with your stylist. We're truly sorry for the inconvenience this has caused. We are actively working to resolve this issue with our shipping partner to prevent it from happening again in the future. We appreciate your patience, and see you hair has arrived. If there's anything we can do to assist you further, please feel free to reach out to our customer service team at info@donnabellahair.com. Thank you for your feedback. We hope you love your new extensions!

Posted 1 month ago

“To be honest, this is the 4th time I've bought hair, I've always bought blonde or ombré. This time I bought dark brown, but I found this hair uneven and the ends are dry. I don't understand how a bleached extension can have better quality.”

Helpful Report

Posted 1 month ago

Hello Laura, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“Used them years ago and the hair is still amazing...”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Hair quality, ease of ordering, customer service - always a great purchase”

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Posted 1 month ago

“1st off lov Donna Bella Extensions, any problem I had with the newest weft extensions was quickly taken care of ❤️”

Helpful Report

Posted 1 month ago

Donna Bella Hair is rated 4.0 based on 207 reviews