Doors of Distinction Reviews

Name: Doors of Distinction
Address: 63-91 Cobham Road Ferndown Industrial Estate, Wimborne
Rating: 4.59

4.6 Rating 293 Reviews

90 %

of reviewers recommend Doors of Distinction

Company Reviews

Questions

Metrics

4.6

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01202 872211

Email:

tracey@doorsofdistinction.co.uk

Location:

63-91 Cobham Road Ferndown Industrial Estate
Wimborne
BH21 7QF

Write Your review

Tell us how Doors of Distinction made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought ten Deanta Sevilla doors, excellent quality.Service from Doors of Distinction faultless. Would certainly recommend!”

Helpful Report

Posted 4 years ago

Thank you Andy for the great Review. You have bought some top quality doors and I pleased to hear you have been looked after well. Alan handled your order and I will pass the good news on. Thanks again for the business and the Review.

Posted 4 years ago

“Excellant product very good quality delivered on time”

Helpful Report

Posted 4 years ago

Thanks for the great Review Ian. I will pass on the compliments to the Team, in particular Hannah who handle your order. The doors you have ordered are particularly nice and stylish, I hope you enjoy them for many years to come.

Posted 4 years ago

“Easy and prompt to deal with and most importantly the price was very good.”

Helpful Report

Posted 4 years ago

Thank you Nick for the great Review. Alan and Max looked after your order and I will pass on the thank-you. We try our best to give both a great product and service and I'm pleased to see it's appreciated. Being able to talk to someone rather than an online portal makes a big difference to our customers. Thank-you again from all the team at Doors of Distinction.

Posted 4 years ago

“The showroom is well worth a visit. There is a lot of choice of high quality doors and hardware. Throughout, Lee was very helpful and relaxed so that there was no sense of urgency or pressure. The real test of quality of any company is their reaction when things go wrong. This was the case for us when an order for 12 doors had to be changed (through our builder's error) at the last minute causing us some distress. Nothing was too much trouble for Lee. He was sympathetic to our situation and within a short time we had solved the problem, changed the order and delivery arrangements and replaced some returned hardware. We could not ask for better treatment. Very professional. Thanks”

Helpful Report

Posted 5 years ago

Your order was most welcome and though there were some issues to be resolved along the way, through no fault of yours or ours, we are extremely pleased Lee was able to put his extensive knowledge of the industry and a sympathetic ear to very effective use helping you. He is very professional, as are all the staff, and he is really pleased with your Review. Thank-you very much again.

Posted 5 years ago

“Patrick was extremely helpful and I valued his advice. We had purchased doors from this company previously and had no hesitation in making further purchases excellent doors at sensible prices. We thoroughly recommend Doors of Distinction”

Helpful Report

Posted 5 years ago

Thank-you very much for the order and the great Review. Patrick will be pleased with your comments and it's great to hear you are a repeat customer. We put a lot into our training and coupled with the quality and good value of the products we offer, we are extremely pleased it's being appreciated and noticed. Thank-you again for the Great Review.

Posted 5 years ago

“Patrick was extremely helpful in advising me about a non-standard height door. He was very responsive to emails, very professional and friendly. Doors of Distinction will be my first port of call for any future doors we require.”

Helpful Report

Posted 5 years ago

Hello Clive, thank-you for the great Review. We work hard to make sure all our customers are looked after and I'm very pleased to see Patrick has been so helpful. Please do not hesitate to contact us should you need any help in the future. Thanks again.

Posted 5 years ago

“Great customer service Great delivery and really good doors Excellent”

Helpful Report

Posted 5 years ago

Thanks Steve. Another great Review for the team and Patrick in particular. It is very much appreciated by the whole team when we get great feedback. I hope you enjoy the doors for years to come. Thank-you for the Review.

Posted 5 years ago

“brilliant service from Patrick very helpful doors arrived as he advised would not hesitate to recommend Doors of Distinction to anyone. Delivery driver was excellent.”

Helpful Report

Posted 5 years ago

Thank-you Mr Crocker. Patrick is very knowledgeable and conscientious. I am very pleased to hear the service was great all the way to your door, that is what we aim for. Receiving your Review makes us all feel good so thank-you again.

Posted 5 years ago

“Ordered.6doors over the phone Patrick was very helpful ,The doors came when he said they would ,I got a local carpenter to fit them and I liked them ,They look bloody good ,I will be using doors of Distinction again in the new year”

Helpful Report

Posted 5 years ago

Thank-you David, another great Review for Patrick and by the sounds of it a very satisfied customer. We look forward to helping you again in the New Year. Thanks again for the Great Review.

Posted 5 years ago

“Very helpful customer service from Patrick and the delivery guy. Look forward to dealing with you again.”

Helpful Report

Posted 5 years ago

Thank you Robert, Patrick will be pleased and Dave the delivery guy will be too. I'll make sure they both know the hard work is worth it. Thanks again and we look forward to helping you in the future.

Posted 5 years ago

“Alan made the ordering process easy and the doors arrived on time really good service”

Helpful Report

Posted 5 years ago

Thank you very much for the good Review. Alan takes pride in looking after customers and will be very pleased with the feedback. I hope the refurbishment is going well and please call/email if we can be of any further assistance. Thank you again for the good Review.

Posted 5 years ago

“Great company to deal with. Our sales adviser Hannah was very knowledgeable and efficient. Delivery was spot on time.”

Helpful Report

Posted 5 years ago

Thanks John for the nice Review. Hannah will be really pleased, as always, for the good feedback. I am pleased the delivery was on time, especially with the couriers getting busier in the lead up to Christmas. Thanks again for the good Review.

Posted 5 years ago

“This is the second time we’ve used “Doors of Distinction” and once again the Ordering of two sets of bifold doors was easy and quick. Delivery was quick and the the driver was very courteous. The doors themselves are of excellent quality and they came with everything needed to hang the doors. The price as well was excellent for a quality product - thanks”

Helpful Report

Posted 5 years ago

Thank-you for the positive feedback. We're glad that you like your Shaker style Bi-fold doors. It's great to hear that we have hit our service targets from order to delivery. Thank-you again for your review and your order.

Posted 5 years ago

“Alan has been very helpful and professional throughout the whole process. His valuable advice at every step is much appreciated.Doors and hnadles arrived earlier than anticipated and are very good quality.”

Helpful Report

Posted 5 years ago

Hi Naeez, thank-you for the review. We pride ourselves on the knowledge of our team and the service they deliver so it's great to have such positive feedback which will be passed on to them. Once again thank-you for the review and placing your business with us.

Posted 5 years ago

“We ordered 2 sets of oak double doors, which are gorgeous. Alan was very helpful, informative, efficient and quick delivery. Would highly recommend.”

Helpful Report

Posted 5 years ago

Thank-you Mrs Harrison. We're so glad that you love your Shaker door pairs. We very much appreciate the feedback and the recommendation. Thank-you again for your business and the review.

Posted 5 years ago

“Excellent products at sensible prices ,good service and prompt delivery, well done guys!”

Helpful Report

Posted 5 years ago

Thank-you Mike for your very positive review. Alan your sales person will be very pleased to hear your comments. Please let us know if there is any more that we could have done to achieve the fifth star. We are always looking to improve. Thank-you again for your great review and your order. Do give us a call if you need anything in future!

Posted 5 years ago

“These internal doors are magnificent. So many people comment on them. They are very high quality sturdy and look great. I need a few more to finish off the house and will definitely be buying them from doors of distinction again. Great product, great delivery and great service.”

Helpful Report

Posted 5 years ago

Thank-you Ffion. The Salerno doors you purchased are a beautiful, unique design. We're not surprised you love them! We will pass your comments on to Alan the sales person who took your order. We aim to deliver excellent service every time and the team always love to receive some feedback. Thank-you again for your order and the lovely review!

Posted 5 years ago

“Hannah could not have been more helpful Good technical advice regarding fire doors too. Doors arrived sooner than anticipated and good quality. From choosing doors two weeks ago I now have a much transformed apartment. Thank you Hannah”

Helpful Report

Posted 5 years ago

What a nice Review. I am very pleased to hear everything has gone smoothly and delivered earlier than expected. Hannah is a great, knowledgeable team member and will be delighted to read your Review. It is amazing how changing doors can transform a home. Thank-you again for the nice review.

Posted 5 years ago

“Good product Good service Helpful staff Competitive prices”

Helpful Report

Posted 5 years ago

Thank-you very much Dennise for the great Review. We all try our best to deliver a great service at a sensible price. I see you have bought some very nice doors and I hope you are pleased with them for many years to come. Thank-you for your review and business.

Posted 5 years ago

“Excellent service and good communication. I initially made contact about replacing the internal doors in our home, built in late 40's where all 16 doors were pretty much different sizes. Olly recommended a manufacturer that would allow 14 to be a common stock size and cut down to fit and only then need two custom size ones to be produced, saving me a lot of money. Delivery feedback based on the first delivery of stock door, the remaining doors now on order.”

Helpful Report

Posted 5 years ago

Thank-you David for the great Review. Ollie works hard to source customer requirements at the best price and where possible to suit delivery schedules. We all try our best and I’m very pleased he has looked after you well. Please do not hesitate to come back to Ollie, or any member of the team, should you need further help or advice. Thank- you again for ordering through us and for the great Review.

Posted 5 years ago

Doors of Distinction is rated 4.6 based on 293 reviews