“My order did not arrive and and I had to chase it up 3 times and ask for my money back before you agreed to send out a replacement. In the end I had to wait a month. Not good.”
“Poor.
I was charged $34.39 on July 5, 2023 for dose that was not delivered. I have contacted Dose about it but so far no response.
My email: ssr_inz@yahoo.com
Name Sathurappan Sunder Rajan”
“Protein powder arrived with a large dent in the tin cracking the inner material. I won’t be using the product now incase of contamination. Not Dose & Cos fault, though packaging could have potentially been better to avoid this.”
“Have always ordered collagen powder from Dose and Co but haven’t had the best results lately. The powder is really hard to mix into my coffee and is quite lumpy no matter how much I mix it. The peach collagen is definitely not very nice. It’s really lacking in flavour.”
“I love my product so far however it was a bit gutting receiving the wrong order then having to wait a while for a response and actual product to show up.”
“Have not received yet and have not received replies to my emails enquiring where it is either so cannot offer review as yet. Hopefully will hear back soon and receive the product I ordered”
“Order short supplied,contacted your supplier Brand,on 27th,told sending short supplied item,now 3rd Feb,not received yet
Emailed three times,no response as of yet,Been 2 weeks”
“Hey so you guys are usually amazing but someone made a mistake and sent me caramel not my normal vanilla. So I'm pretty fussy and am not keen on the caramel. I haven't opened it but I would like my standard vanilla I get. Can send a photo when I'm at home.”
“I ordered with Dose and Co when they had their promotion to receive a free product. I selected the caramel collagen creamer during the purchasing process and somehow it didn’t show on my order. I had two other friends at the time who ordered within an hour of me and both received their gifts. I emailed them to discuss this and if it was a time issue and while I got one reply, when I questioned why I missed out they stopped replying .. the product alone is 5* but will not purchase from the website again when it is more affordable in stores”
