Dotmaison Reviews

Name: Dotmaison
Rating: 4.81

4.8 Rating 2,112 Reviews

96 %

of reviewers recommend Dotmaison

4.8

Based on 2,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Dotmaison:

Dotmaison.com is a visually rich and exciting website that opens the door to breathtaking home furnishings to everyone with a computer! It has never been easier to browse the collections of the worlds leading home brands with designs inspired straight from the catwalks of London, New York, Milan and Paris.
Our product offering ranges from bedding and towels, kitchenware, tableware, giftware and lots more!

Visit Website

Phone:

01889 578457

Email:

customerteam@dotmaison.com

Location:

Unit 2 Trent Business Park, Power Station Road, Rugeley
WS15 2WB

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Dotmaison 5 star review on 30th May 2024

Anonymous

Dotmaison 5 star review on 27th February 2024

Anna Crockard

Dotmaison 5 star review on 16th February 2024

Anita Snell

Dotmaison 5 star review on 11th January 2024

Mrs. Ewa Szymankiewicz

Dotmaison 5 star review on 13th December 2023

Alison Caron

Dotmaison 5 star review on 11th October 2023

Shilpa Desai

Dotmaison 5 star review on 22nd August 2023

Dawn Ridgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery sadly item wasn’t what I wanted. But very easy to return I would definitely recommend this company and will definitely order from them again”

Helpful Report

Posted 2 years ago

Thankyou for your review Joy. The Dotmaison team.

Posted 2 years ago

“I find this slightly awkward to write as I haven't yet seen my purchase. It is in the same condition on its pallet wrapped in its black plastic wrapping. It remains in the place where it was dropped on my kerb by the transport company. Unfortunately, it was scheduled to be delivered on Tuesday 5th April when my family were staying with me. Sadly it was a no show, after numerous emails and waiting in for the delivery I was advised that they had attempted delivery on Thursday of the same week. None of my neighbours saw this phantom delivery, however, Friday was to be the day. This was fine as the family were still with me. Then the delivery company phoned on Friday to say they had no drivers. The delivery was yet again moved this time to Monday 11th, by then the family had left. I was walking home on Monday morning as the pallet was being unloaded onto the kerb outside my cottage. There had been no prior advice. The driver told me he had been getting all sorts of grief, I wasn't totally surprised but I would hesitate to use this carrier in the future.”

Helpful Report

Posted 2 years ago

“Very happy with my purchase. Delivery is quick and they respond very quickly to any concerns you may have. Would not hesitate to buy again from them in fact I have and recommend to family and friends.”

Helpful Report

Posted 2 years ago

Thankyou for your review. The Dotmaison team.

Posted 2 years ago

“Fast delivery and product as described. This was the only place I could find that sold the product in the UK so thanks!”

Helpful Report

Posted 2 years ago

Thankyou for your review. The Dotmaison team.

Posted 2 years ago

“Absolutely live my duvet cover. Quality is fantastic. Arrived quickly and perfectly packaged. Can't wait to buy again”

Helpful Report

Posted 2 years ago

Thanks for your review Maxine! we cant wait for you to order again.

Posted 2 years ago

“I bought an Elizabeth Scarlett bag from Dotmaison. The bag arrived quickly and well wrapped but not excessively so. I will be going back to Dotmaison again as their prices are brilliant.”

Helpful Report

Posted 2 years ago

Thankyou for your review Ruth. The Dotmaison team.

Posted 2 years ago

“Great service, quick postage and even a follow up email with voucher for a second purchase!!”

Helpful Report

Posted 2 years ago

“Excellent service, good pricing and great quality.”

Helpful Report

Posted 2 years ago

“Lovely quality curtains. Very quick delivery, will buy again from you”

Helpful Report

Posted 2 years ago

Thanks for your review Harriet!

Posted 2 years ago

“Dotmaison has a lovely selection of hoods, at great prices. Parcels arrive quickly too. I am a new customer, but already recommending to friends.”

Helpful Report

Posted 2 years ago

“My pouch arrived quickly. I would definitely purchase other items from this website and recommend it to others.”

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Posted 2 years ago

“Quality good, as it appears on the description”

Helpful Report

Posted 2 years ago

Thanks for your review Joan!

Posted 2 years ago

“We have purchased a few items from Dotmaison now, lighting and bedding being the latest, service was really good, price too. Both are cheaper than any other supplier on the internet at the time of purchase.”

Helpful Report

Posted 2 years ago

Thanks for your review, Richard! We pride ourselves in our prices.

Posted 2 years ago

“Really pleased with the bags I bought. They are great and sent very quickly well packaged. Very happy.”

Helpful Report

Posted 2 years ago

“Lovely products at great prices.”

Helpful Report

Posted 2 years ago

“The product purchased had been seen on the John Lewis website as an exclusive…on Dotmaison it was nots to be cheaper than JL and naturally that swayed my decision. Until this purchase I’d not encountered Dotmaison but they certainly have some interesting items on their website and I’m sure they will be future purchases.”

Helpful Report

Posted 2 years ago

“Excellent very quick service every time I order from them”

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Posted 2 years ago

“Speedy delivery Competitively priced compared to competitor. Would us them again”

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Posted 2 years ago

“Lovely little lamp which we bought for our holiday home as not many plugs around and will come in handy outside on the decking too.”

Helpful Report

Posted 2 years ago

“I had a issue with a Elizabeth Scarlett cushion I orderd but was soon rectified with Micheal and new one sent out which I am extremely happy with . Thankyou.”

Helpful Report

Posted 2 years ago

Dotmaison is rated 4.8 based on 2,112 reviews