“Took nearly 2 weeks to arrive but was no mention of this when ordered. Unfortunately when arrived the jeans were too big so I looked into returning them. Then I found out you have to print a return label ( other companies send a return label in parcel) . As I don't have a printer this was very inconvenient but thought OK I'm sure a friend will print it so carried on. Then I found out the big issue they ask you for £10.99 return fee. I'll never shop with these again.”
“THE Return Label Does not work!!!!!
THE Return Label Does not work!!!!!! Can not contact customer service!! What is wrong with this company!!! Got wrong shoes, got customs duties to pay for the incorrect order and even can not able to return back the shoes!!!!”
“Do not buy from Dressinn!!!!
I have been in contact with them multiple times in regards of the item arriving damaged because the hat came in a bag instead of a box. I find their answer absolutely not appropriate as I got told that it will adjust itself with time…. I collect hats and first I never received a hat in a bag and second it doesn’t adjust itself.
I’ve asked for a prepaid label for a return as it’s damaged for a full refund and got told it will be at my own expense!! This isn’t acceptable as it’s damaged and it’s their fault and considering that they also advertise 100% garantire satisfied!!! This is so frustrating and false advertising to not talk about its been over a week dealing with this and their bad customer service.”
“The worst customer service, I had a hat delivered in a bad and arrived damaged and they are refusing to give me a prepaid label for a return and full refund. DO NOT BUY FROM THEM!!!”
“I hesitantly placed an order over 2 months ago on August 17, 2021 (website looked dodgy to me but I couldn't find these shoes anywhere else ... should have been a sign) and daily observed "My Orders" page as the delivery status move out from a short time to longer and longer periods with the latest delivery date showing early November. Today I received an email (first communication since ordering) to "... inform you about a delay or a change in the availability of the product(s) purchased." It's changed alright - now it's showing "Might be out of stock". What the hell does that mean? They've had 2 months to figure this out (all the while showing "in transit") and now they magically know they can't get it?
Never again, sucked in once”
“Had a great experience as an Australian shopper - they had the clothes in the size I was after with decent discount, and received it in a little over a week which is fast. Read a lot of poor reviews here.”
“Recieved the orders I placed from DressInn in correct size and colors.
Items were shipped from Spain to Philippines via DHL option.
It would have been a 5-Star Review if I didnt have to make a follow-up through their customer service regarding the shipment of my order.
I suggest to choose DHL delivery option to avoid delays.
Customer Service were quick to answer my inquiry.”
“Guys to be fair. I ordered 3 different sets of items from dressinn. In total I ordered 6 items. They all came, all perfect sizes. The only problem is the duration. The first two sets took about 2 months to arrive at my post office and then the last one took 4 months.
I received my orders but I would not recommend it as it’s very risky and based on all the other reviews it is not worth it. It works for others and it doesn’t work for others unfortunately.
They sent me a picture of my parcels before the delivery took place. Another concern is that at your post office, you have to pay for the import tax and VAT, so it does increase the price to roughly the same in store.”
“I bought a Dolce & Gabbana derby shoes on March 2021 with order number 2244259 and even bought a route insurance. April 2020 the shoes was at custom as per the tracking info. After 3 weeks I called custom in my country trying to find out the whereabout of my order and I was told to be patient as there is a backlog due to Covid. Two weeks later up to about four months later it was the same response. Eventually I think in July, I got a response from Custom in my country that my order was never received. I then informed Dressing and and I was told the parcel is still transit.
A month later I checked with Custom yet again and the response was they never received my parcel yet again. I informed Dressinn and I was told to take the matter up with Route. I filed a claim with route and was told the item is in transit. This September I filed yet another claim with Route and was told to they cannot service me, citing the 30 days policy and told me to go back to Dressinn for them to help me.
I furthermore wrote to Dressinn several times and never received any assistance anymore. This time around I receice an extremely poor service as they just ignore my messages and wish people can know about this to be careful with Dressinn. Can you imagine how much a Dolce and Gabbana shoes is worth? Extremely angry with Dressinn...”
“I ordered jeans last year November but till today I never received them, I queried since January this year with no luck, amazingly last time i queried they said the time for querying was over, i mean what is that, is it my fault that they never helped me from January. believe those who says, this is a scam.”
“BEWARE!!!!! SCAM!!!! SCAM!!! SCAM!!!! I wish I never had to give even on star! This company is a total
Scam! We have ordered a luminox watch, which was very pricey and it came in an empty box!!! It took more than a month to receive, so I cannot claim the money back by my bank! This is all done on purpose!!!! Buyer be aware!!!! Do not buy from them! I will take LEGAL actions!!! SCAM SCAM SCAM!!!”
