“I ordered UGG boots for my daughters Christmas present. Dress Inn sent 1 size 6 and 1 size 3 boot! I returned them, and obtained a proof of delivery from Royal Mail. The faulty item was delivered back to Dress Inn on the 4th January. Since then, numerous emails to them - but in response Ive had different staff members all saying the same thing ' Your parcel has not arrived'. They asked me to send proof of delivery, which I did, several times. Eventually, I contacted my Credit Card company to place a Section 75 Claim against Dress Inn. However, today, 6 weeks after parcel arrived, they have sent my refund.
It has been a horrendous experience, and I will NEVER shop here again.”
“awful company to buy for..
we bought cloths for our son for Xmas and there was napapijri trousers missing. we didn't think to take pictures of box etc that was completely sealed anyway I contacted dressinn straight away via emails no response for a few weeks then after what must have been the end of the Christmas madness I got through to them . by this time we were outside the timeline of claiming also no pictures so they closed our case and that was the end of that from their point of view.
DO NOT BUT FROM THIS SITE ALSO THEY ARE SPAIN BASED NOT UK”
“Charged me $156 for two day delivery to Canada via DHL. They didnt even ship the order for 5 days and are sending me automated replies and no response except >>> “ If we have not answered you yet or you are not satisfied with the answer we have sent you, please answer YES””
“DO NOT BUY FROM THIS COMPANY!!!!
Been waiting for a refund for over 6 weeks now. I have proof of return etc.
I have messaged them daily still nothing!
They replied through trustpilot asking for my order number but they already have it.
So upset they have are a con.
Do not buy!!!!”
“I ordered an RVCA coat from dressinn like, a week ago. It was all out of stock in my size on RVCA's site, so I was super excited to find it on dressinn. I ordered it impulsively and only looked at the reviews afterwards. I was so sure I had gotten scammed, I was SO upset. But the coat arrived today exactly on time and exactly what I ordered. I will add that I payed for DHL shipping, maybe that has some effect. In any case, dressinn worked out for me. Very pleased with my experience, other than the scare I got from all these negative reviews.”
“Order hasn't arrived since the 20th of December, it's now January and the order has still hasn't arrived. I have been sent to different Post Offices with no success.”
“I wish to read all these reviews below before to deal with this company. Many people with the same issue. WHAT A SHAME!
I made a purchase which suppose to be in Canada Dec. 7 to Dec 13 as
they indicate in their web site and still as today Jan. 12 waiting for delivery.
I have send several email to their customer service and the excuse it is: covid and covid delays.... They do not know where it is or if it is lost! I AM NOT SURE IF EVEN THEY SEND THE ITEM TO MY COUNTRY??? Even they refuse to give me my money back! It is a not responsible company to deal with.. I wish I knew....
Order number: 27056860
Date of order: 2021-11-30”
“I ordered the item on November 25, 2021 and supposed to deliver by Postnl but still have not received it. It was a month ago and tried to Gmail them but nobody replying my questions. If I had read the website earlier than I would not buy it. I will not recommended people order things from this site.”
“Best experience ever with dressinn!!!
I ordered on the 17th of October and my order arrived on the 25th of November it got late with some few days because it was supposed to arrive on the 9th
I'm happy with my package i got exactly what i ordered
However It wasn't delivered on my house I was told to go check my nearest post office and i did that but didn't find anything the first time. I went again and i found it
I'm in South Africa by the way
I guess people should also go check their nearest post office regularly because even my track still says in transit and there are no updates yet i got my parcel”
“order 26376315, which was paid on 10/31/21, was never sent to me. There are always standard answers to my 10 requests: the goods are delayed, wait, etc. Once the operator in a letter confirmed that they would send on 12/13/21, but of course, they did not send anything.
The bottom line: the store is scammers who use your money without interest. They trade in air. It is surprising that the Spanish law enforcement did not pay attention to him.
I canceled the order, waiting for more than 2 months to receive the order is too much. Moreover, I am sure that they will never send it.
Now a bot representative will come in the comment and reply with a standard phrase that we are very sorry, write to us in support, we will check the information, etc.
If the deadline for the return of funds is delayed, you will have to get worn out and contact the supervisory authorities of Spain and Russia (Russian law applies to international stores aimed at working with a Russian audience).
Don't order anything here))”
