duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the info required wasn’t very explanatory”

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Posted 4 years ago

“Ottimo distributore buon servizio mi congratulo”

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Posted 4 years ago

“Excellent Customer Service Department, very helpful. Fast delivery to.”

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Posted 4 years ago

“super customer service”

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Posted 4 years ago

“You are the best”

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Posted 4 years ago

“Your rates are excessively high. You are taking advantage of the difficulties the persons have to send money to their families in Cuba.”

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Posted 4 years ago

“Love duales. Prompt delivery and can send $ easily to Cuba.”

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Posted 4 years ago

“Unfortunately, I am not in the position to evaluate the company, I was trying to send money to Cuba but the service is no longer available, so...”

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Posted 4 years ago

“El proceso de transferencia fue seguro, el sistema es bien interactivo, pero me gustaría saber cual es el estado real de la transferencia, hasta ahora no consigo saber sobre esto.”

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Posted 4 years ago

“tried to set up a facilty to send some supporting money to Cuba but did not get anywher please let. me know what you need to know about the Cuban recipient and how I get the money to you.....Bank draft or Visa?”

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Posted 4 years ago

“First of all, I have not placed an order. I did start an application to send US Dollars to the MCL Card account of a relative in Cuba but was informed that there was a limit as to the amount that I could transfer. Consequently, I didn't complete or execute the order. Why you are sending me a request for a review of an order that never materialized escapes me. Secondly, I find it disingenuous for you not to clearly state in advanced the limitations in place so that one does not have go to the process of completing a form only to be told it cannot be done as entered. That is why you are getting a 1 star review. There is no option for "0" stars.”

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Posted 4 years ago

“Fue un poco complicado para añadir el recipiente pero un vez hecho todo marcho rápido y preciso. En menos de una semana dinero en mano en cuba.”

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Posted 4 years ago

“El servicio es muy bueno”

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Posted 4 years ago

“Please I just need the money transferred to my wife”

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Posted 4 years ago

“J'ai utilisé Duales pour mettre 200 USD sur la carte BPA de mon mari Cubain. Mais il a reçu l'argent comptant en CUC chez lui. Ce qui n'a pas du tout respecté ma demande. Personne n'a communiquer avec moi pour me prévenir.”

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Posted 4 years ago

“Very good way to send money to Cuba. Fast service.”

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Posted 4 years ago

“Sent money to a friend and the bank keeps saying it is not there. I called Duales and the operator said it shows as delivered to the bank and there is nothing they can do, and that the money may be lost. Great!! Thanks for your help!!”

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Posted 4 years ago

“Duales was the fourth site I visited until I found a successful transaction with them.”

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Posted 4 years ago

“Really bad experience. Only 100usd allowed and they just told me at the end. Never back with u guys. A serious business is clear about it expectatives”

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Posted 4 years ago

“Profesionales, puntuales en menos de 48 hrs. Gracias. Seria bueno una notificacion del envio de la remesa”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews