duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a little hard,because the information is not accepted,but other than that it is good”

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Posted 4 years ago

“I have used dueles multiple times now. My first experience was not exactly what I was expecting. As I had paid for home delivery and they delivered it to a city nearby and my receiver had to travel for many hours to receive the money. But I decided to try the service again. And since that time they have delivered directly to the house every time within 24 to 48 hours. I will continue to use this service as long as it is offered and continue to recommend it to friends and family. Thank you”

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Posted 4 years ago

“Necesitan enviar confirmación que el dinero enviado a ustedes fué recibido, porque nosotros los remitentes nos quedamos con la duda si lo recibieron o no, yo recibí sólo una confirmación que se había iniciado la operación con todo los datos de mi transacción, pero ya había realizado satisfactoriamente el depósito por email transfer, pero no he recibido ningún email donde me confirmen que ustedes lo recibieron y esto me da mucha preocupación, ya que hay muchos sitios falsos le sugiero por favor con todo el respeto que ustedes se merecen me envíen una confirmación del dinero recibido,”

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Posted 4 years ago

“i had a lot of problems typing in street address to my benifiuary as red line always showed up and had to use his mothers address and took a few tries. They also indicated home delivery would from 1 to 4 days and i know the virus concerns but its all electronic . have to do eveything on line and would like to talk with someone in past and i used your service b4 and do i get notified delivery arrived. thanks daniel acs”

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Posted 4 years ago

“Got to the verification stage and couldn't go any further. No text berificstion so order not able to progress. Still unresolved.”

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Posted 4 years ago

“Transferencia rápida y sin descuento”

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Posted 4 years ago

“Problem is if you want to make more than 1 transaction. When you finish the first transaction the system says the transaction process okay. Buy you cannot go back to the menu for a new transaction.”

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Posted 4 years ago

“I am always impressed with this service.. thank you ..”

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Posted 4 years ago

“Stopped dead as order did not ask for receiver's info, not even his name.”

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Posted 4 years ago

“Easy and fast!”

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Posted 4 years ago

“El envio de dinero es rapido y bien, pero cuando uno llama nunca contestan telefono, he dejado 3 mensajes en las ultimas semanas por preguntas que tengo y nunca me devuelven la llamada.”

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Posted 4 years ago

“Exellent super fast money delivery to my wife house in moron ciego de avila cuba”

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Posted 4 years ago

“Very good service. The only thing missing is a confirmation by email to notify when the money is received in Cuba.”

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Posted 4 years ago

“excelente servicio, siempre que envio dinero llega bien rapido. Y tengo una amiga que realizo un envio de dinero y al parecer los datos no fueron introducidos correctamente en el sistema y su dinero le fue reembolsado a su cuenta en 3 dias. Muy eficientes, gracias por su excelente trabajo”

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Posted 4 years ago

“j ai trouver que moins de probleme que d autres services du meme genre vais voir si elle va recevoir J ai apprecier L experience espere seulement que les donnes restes ou ils sont Merci”

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Posted 4 years ago

“Excellent service ! Next day home delivery to Cuba within 24 hrs . Highly recommended. Thanks, Sid”

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Posted 4 years ago

“We had a lot of issues more than I few times, it took a while to solve some delivery issues that one if the the transaction got mixed and one if you male employees called that person in Cuba a thief eventhough we had provide information that Duales had provide, then they realize were the mistake was, and proceed it Sometime your customer service is no polite to deal with certain customers We thank you for asking me to do a review for Duales to improve the service from canada and cuba Please check my profile how often I use Duales and I will see that few problems i had Organizations is the key of success if you are providing service Thank you”

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Posted 4 years ago

“muy buena y servicio rapido”

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Posted 4 years ago

“One of the best money transfer services currently available. After Western Union dropped out of the market for remittances to Cuba, I found Dialed quiet helpful in answering all my questions in that regard, providing a fast and efficient service. Thank you and kind regards. FSW”

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Posted 4 years ago

“Hello, why Don’t have an option to send money by credit card?”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews