duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

4169924932

Write Your review

Tell us how duales-com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ha sido una experiencia excelente utilizar los servicios de Duales y su equipo de profesionales durante todos estos años, poder contar con la atencion de Sonia en costumer service es un verdadero placer para los clientes "A Duales y su equipo, Gracias por hacer la diferencia "!!!!”

Helpful Report

Posted 4 years ago

“At first I had a problem paying by credit card, but when it worked, everything worked out quickly and brilliantly. Thank you!”

Helpful Report

Posted 4 years ago

“Je suis vraiment très satisfait des services de transfert d'argent par Duales. Je viens de découvrir cette société par hasard. Elle est moins chère que tous les autres systèmes utilisables depuis la France. Malheureusement elle n'apparaît jamais dans les moteurs de recherche lorsqu'on fait une recherche générique de "transfert d'argent vers Cuba". Depuis 10 ans que j'envoie de l'argent à Cuba, je l'ai découverte il y a à peine 5 jours seulement! Suite à un problème au niveau du compte bancaire le virement a été, du coup l'argent a été remis à domicile très rapidement. J'ai trouvé ça incroyable! Un de mes amis va désormais lui aussi utiliser les services de Duales pour ses transferts vers Cuba... A noter que le service client est très réactif et compétant. Merci à Sonia Paradela :-)”

Helpful Report

Posted 4 years ago

“Muy eficientes en lo que hacen. Excelente atención.. Congratulaciones.”

Helpful Report

Posted 4 years ago

“Parfait bien reçu”

Helpful Report

Posted 4 years ago

“Professionalism and excellent service by Sonia made the entire process comfortable and a pleasant experience. 5 STARS to her. I highly recommend duales.com”

Helpful Report

Posted 4 years ago

“Muy buena compañía vivo en Toronto y Mande dinero a Holguín Cuba delivery hasta la casa en 3 días se las recomiendo muchas gracias.”

Helpful Report

Posted 4 years ago

“My recipient received funds with 48 hours. Delivered right to his home. Would use Duales again in the future”

Helpful Report

Posted 4 years ago

“Great service... one recommendation... if the recipient (beneficiary) / sender could receive notification upon funds reaching the deposit account... it would improve/complete the transaction.”

Helpful Report

Posted 4 years ago

“I really have a hard time trying to create a account”

Helpful Report

Posted 4 years ago

“I am trying to send $ to my mother in law in cuba. I filled the registration. A form said it would get back to me as soon as possible. So far the only communication i’ve received is this review. Please. I want to send $ for mother’s day”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“Hola buenos dias si yo mande dinero a cuba hoy que tiempo se demora en.la persona recibirlo mucjas gracias buen dia”

Helpful Report

Posted 4 years ago

“i have been using them for more than 10 years and the service is very good always the next day delivery thank you”

Helpful Report

Posted 4 years ago

“I had a great experience with Duales-com, so I recommended it to a friend and her experience has not been the same, she sent the money to her mother last Friday 26 of July 2020, she received the email from Lemargo the same day at 19:40:28 informing that the transaction was approved and she also checked and the money was deducted from her card. Today July 3rd her mother has not received the money yet and she sent and email and she has been calling but she has not gotten any reply to the email and nobody answered the phone. I am wondering if someone can give her an explanation of what happen”

Helpful Report

Posted 4 years ago

“Gracias excelente servicio ya mi familia tiene el dinero espero que sigan con esa eficiencia gracias nuevamente”

Helpful Report

Posted 4 years ago

“Used DUALES for the 3rd time Monday morning and they delivered the money right to my wifes door Tuesday so basically 24 hours ...Excellent service and recommend 100%”

Helpful Report

Posted 4 years ago

“Excelente servicio al cliente. Sobre todo la compañera Sonia que siempre va mas alla para ayudar.”

Helpful Report

Posted 4 years ago

“It was fairly easy. I only sent a small amount $. Was texting first, to see how secure my private info was.”

Helpful Report

Posted 4 years ago

“Trate de mandar dinero a cuba, Me dicen q la transacción fue aprobada pero no me preguntaron por tarjeta de crédito ni nada. Mi pregunta es como la transacción fue aprobada si ustedes no tienen esa información.”

Helpful Report

Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews