duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hola, me parece que la empresa Duales es muy confiable y profesional. Y sobre todo, muy clara en los servicios que ofrece. Mis felicitaciones más sinceras por tu profesionalismo. José Luis Ramírez Alcántara.”

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Posted 3 years ago

“Servicio rápido y seguro Very fast service”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Sent money. We've done this a few times and it is quick and easy. Also, fund's delivery was quite expeditious. During these troubled times in Cuba, it would be nice to be able to send American dollars, as it seems that is the currency that is most valued there. Hopefully though, things will settle down, and their peso will gain strength.”

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Posted 3 years ago

“I have been using Duales for about 6 months and i find it easy and safe and quick....”

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Posted 3 years ago

“you phone no one answers, you go to chat in spanish i live in canada and then lemargo inc would not take my mastercard i use as i have done b4 .just sending funds to cuba would not accept my beneficuary bank acc't # so had to settle for home delivery and they in cuba would like a date when funds coming ,few days its electronic transfer .people in cuba waiting for money now. then you are almost finished with application as im on phone in cuba time out start all over so find out from lemargo as voicemail only when money arrives bastards no customer service no one answered phone at duales”

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Posted 3 years ago

“I wish I didn't have to download app on a mobile phone to send USD to Cuba. it's so much easier for me to use my home computer.”

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Posted 3 years ago

“Always fast an efficient service.”

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Posted 3 years ago

“Thank you so much ! 10/10 !!”

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Posted 3 years ago

“excellent!”

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Posted 3 years ago

“Very happy that I find duales! I was able to sent money to my loves ones in cuba! Also used their app to deposit money on the RED card and it worked very good .. the money was on their cards even before the time frame they give you .. very happy so far! 😊”

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Posted 3 years ago

“Duales is the the best as far as i am concerned,fast home delivery,i can't ask for more,i have been with Duales for years and i never had a problem, thanks to Sonia.”

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Posted 3 years ago

“Service rapide et sécuritaire.”

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Posted 3 years ago

“My benefactor was unexpectedly out of town at the other end of the island. I was worried what would happen when they went to deliver the money i sent? I sent a customer service inquiry. While they didn't tell me what they were doing, they said they would look into it. Well, they just called and arranged to deliver the money to my friend right where they were, even though it was in a completely different province from the scheduled delivery! Thank you from the bottom of my heart Duales!”

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Posted 3 years ago

“They claim you will pay one amount, then they over charge you. THEY STOLD MY MONEY”

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Posted 3 years ago

“ESTOY MUY SATISFECHO CON EL SERVICIO. EXCELENTE”

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Posted 3 years ago

“Fast service and simple process”

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Posted 3 years ago

“Does not work at all”

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Posted 3 years ago

“Excelente servicio.”

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Posted 3 years ago

“Plataforma agil y segura. Unica queja es que no estan entregando USD como debiera ser. Si entregan CUP debieran hacerlo a la tasa real, no a 30 CUP/ USD”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,133 reviews