duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wish you were notified when money was recvd on the recipients end.”

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Posted 4 years ago

“Finally!! A service that works, user friendly software in english option for me was a bonus and money arrived to Cuba hours after i sent. Ive have tried at least 4 other services all poor results,”

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Posted 4 years ago

“I'm unhappy with the experience. I tried to send money to my mother-in-law in Cuba, who desperately needs to purchase food items from an MLC store for her elderly father. I selected "MLA USD Card" under the form of delivery, inputted my mother-in-law's debit card number, and within 24 hours (with seems like a great turnaround), someone called her Cuban number to inform her that he would be delivering CUC to her house the next day. This is not what I selected. I don't understand why this website would even ask for her debit card number if they were just planning on delivering CUC to her house. Unless Duales can rectify the situation, we won't be using the service again.”

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Posted 4 years ago

“Excelente servicio,los mejores sin dudas y que esto siga y no pare gracias a todo el equipo de Duales son los mejores!!!!🥰”

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Posted 4 years ago

“Un servicio Excelente.”

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Posted 4 years ago

“We were very happy with DUALES. Our family in Cuba received their money within 24 hours, right at their doorstep. Thank you.”

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Posted 4 years ago

“hi is really usefull and good”

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Posted 4 years ago

“Let the star is talking”

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Posted 4 years ago

“Muy rápido el servicio a pesar de que envié un fin de semana. Gracias, sigan así.”

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Posted 4 years ago

“I have used the Duales transfer site several times now to send money to Cuba and it is very effective and easy to use. I have not had any security concerns using it. I choose the home delivery and the money is always delivered on time as promised.”

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Posted 4 years ago

“Easy transaction on line and the money was received in just under 48 hours. I recommend this service.”

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Posted 4 years ago

“I am very grateful to duales for delivering much needed funds to my husband in Cuba.”

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Posted 4 years ago

“Execelente servicio todo en tiempo y forma, agradecida”

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Posted 4 years ago

“reliable company I have been send money for a few months, even if the fee are bit high thank you”

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Posted 4 years ago

“Now to expence de transfer thang”

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Posted 4 years ago

“Le service est très bon sauf on paie toujours 3% de plus que le taux de change réelle à chaque transaction alors le service nous le payont grandement ,16$us pour 100 us et en plus 3% de trop ...”

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Posted 4 years ago

“Atención al cliente y soporte al instante. Cordiales. Seriedad. Seguridad. Recibo las transferencias en menos de 72 horas.”

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Posted 4 years ago

“Although my beneficiary hasn't received the money yet (it will take couple of days for home delivery) I have used it before it has worked good.”

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Posted 4 years ago

“Muy buen servicio, rápido y en la puerta de la casa en 24 horas aproximadamente. Muchas gracias.”

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Posted 4 years ago

“Felicidades, tienen un servicio súper excelente y las transacciones son rápidas , me encantan”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,133 reviews