duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,133 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Je trouve dommage que nous ne puissions pas déposer sur une carte bpc banco popular ahorro, en dollars Américain. Ma copine à une carte pour acheter dans les commerces à Cuba en dollars américain. Aucun moyen de recharger sa carte depuis que les CUC n'existe plus. Je ne sais pas si il y a un autre façon. Pour le reste merci du bon service. Michel Grenier”

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Posted 3 years ago

“It's been a really great service in my opinion as I have had no issues .”

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Posted 3 years ago

“I am so happy that I can help my family through you Thanks you so much for you fast delivery”

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Posted 3 years ago

“AMAZING SERVICE. NEVER A PROBLEM. THE FASTEST, SAFEST WAY TO SEND MONEY 100%”

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Posted 3 years ago

“Terible experience. I dont recommende it! They use the fact that we cuban are deseperated to help their families! dont accept our opinions or our constructive criticism because they are to sensitive.(Notprofesional at all). Not all of us can use the app, now we are paying the price for that(terrible) I prefer not to think that this is just a tactic to male people to download the app, that would be very cruel! bye!”

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Posted 3 years ago

“A very fast way to send money to Cuba and an array of options of recipients to aquire their funds. Usually completed in 24hrs. I will continue to utilize their service and I would definitely recommend it to others.”

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Posted 3 years ago

“..........”

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Posted 3 years ago

“I only signed up. I haven’t tried to send funds yet.”

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Posted 3 years ago

“I am very satisfied with this company . As well the Agent Igor for all his help.I am recommend this company to send money to cuba.”

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Posted 3 years ago

“This site is fantastic and efficient. I recommend it if you need to send money to your family in Cuba.”

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Posted 3 years ago

“Duales has been fantastic! In the beginning I was using their website service through my computer. This was strictly for Home Delivery and provided CUP for the recipient. My Cuban friends received their money in 2 days! Next I tried their phone App which allows more options for sending money. I was a little confused filling the the information and asked for assistance. I received a phone call and an excellent service from the Duales representative. I was then able to send USA funds to my Cuban friends BANDEC card. He received confirmation of funds in 2 days! Thank you Duales and thank your for your excellent customer service!! Alan from Canada”

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Posted 3 years ago

“fast and efficient”

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Posted 3 years ago

“When I send money it is hand delivered to my friends in Cuba. I would like to be able to send to MLC card or Bandec Card so they can get USD I am disappointed that those options have been removed”

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Posted 3 years ago

“Super efficace”

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Posted 3 years ago

“I find it very convenient and trustworthy! It’s hard to transfer money from Canada to Cuba, this seems to be the best and only way! I would like it even better if I could transfer from Can $ to CUP. Thank you so much for the excellent service!”

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Posted 3 years ago

“Very very easy company to work with they try to help you with everything if you need it very quick to deliver it to the person in Cuba.”

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Posted 3 years ago

“Premièrement, quand j'ai essayé de m'enregistrer hier, j'ai tourné en rond durant très longtemps. Je n'ai jamais réussi à envoyer l'argent, on me dit que le numéro de carte n'est pas le bon, alors qu'il l'est. J'ai téléphoné à 2 reprises au 1-888-888-8908 et pas moyen de parler à personne : le message tourne en rond et se répète sans cesse.”

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Posted 3 years ago

“tengan mucho cuidado con quien contratan para llamar a los potenciales clientes, yo era un ciente potencil, teni planeado enviar con su plataforma al rededor de 150 a 200 USD cada 2 semanas pero, la persona que llamo para corroborar mis datos de mi tarjeta me llamo muy agresivo, sin siquiera presentare en nombre de la empresa de duales, o sin siquiera preguntar por mi nombre completo , parecia como una llamada de extorsion, y sin siquiera decir que llamaba por parte de duales este tipo tan nefasto y hasta me colgo la llamada y en automatico rechazo mi solicitud de activarme mi option button de enviar transferenci a traves de pago con mi tarjeta VISA”

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Posted 3 years ago

“werte damen und herren ich wollte geld nach cuba überweisen,leider kam ich schon bei der registrierung nicht weiter.”

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Posted 3 years ago

“It doesn't work”

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Posted 3 years ago

duales-com is rated 4.3 based on 2,133 reviews