Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,090 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used for a few years and can highly recommend 👍”

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Posted 2 years ago

“Great service and prompt delivery. Very disappointed to hear you're closing.”

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Posted 2 years ago

“Love my purchase, fast delivery to well wrapped”

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Posted 2 years ago

“Excellent service would certainly use them again”

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Posted 2 years ago

“So easy to use Quick and efficient service Would definitely recommend”

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Posted 2 years ago

“Brilliant company.Always great prices and very quick delivery.”

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Posted 2 years ago

“Amazingly prompt service and very keen prices. Box was a little bashed on delivery but seller can't be held responsible for postal/courier package handling. Goods were in perfect condition. Unbelievable that Swarovski not supporting this seller. Seller's customer service actually exceeds that of Swarovski.”

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Posted 2 years ago

“Ordered on Boxing day. The item arrived 2 days later. Even though I had a message regarding delay due to postal strikes. Well packed and protected. Brilliant service as always.”

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Posted 2 years ago

“Such lovely staff, always willing to go that extra mile by monitoring their FB page and MSG's. Great price. Will very much miss you guys. Some pics attached of my Christmas Tree, and some of the items bought from Duty Free.”

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Posted 2 years ago

“Best retailer I’ve ever dealt with. Customer service and delivery top notch.”

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Posted 2 years ago

“Arrived quickly and they are lovely would definitely order from you again”

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Posted 2 years ago

“Excellent service, great prices and quick delivery, always a happy customer!”

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Posted 2 years ago

“5* are not enough, Duty Free Crystal always goes over, above & beyond other companies in all aspects, especially on communication as they are exemplary. Products always arrive timely & safely. How sad, that a company that has given such magnificent service for 39 years, has been treated so poorly by Swarowski. You would think, with a succesful, basically franchise, Swarowski would keep them close as they showcase their products brilliantly & affordably. Instead of which Swarowski seem frightened, greedy & power hungry, deciding not to do business with Duty Free Crystal. Which In my mind, is absolute madness, stupidity & cutting their own throats.”

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Posted 2 years ago

“Excellent service at a fair price Second year that I have used these guys for a large annual purchase. Will use again this year.”

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Posted 2 years ago

“Very quick service and well packed”

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Posted 2 years ago

“Always great on price and delivery.”

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Posted 2 years ago

“Ordered jasmine Swarovski doll she’s beautiful ! Delivery was perfect next day right in the heat of Christmas. Will be using your services again thank you Claire”

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Posted 2 years ago

“Being a collector of Kris Bears I was delighted to receive this anniversary issue.”

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Posted 2 years ago

“I have shopped through your online outlet now for a number of years and I can truly say that your service is second none. I cannot express enough my disappointment at the recent announcement of your closure the business.”

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Posted 2 years ago

“As usual, service was great. Sorry, Swarovski are putting you out of business after such a long time. You will be sorely missed.”

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Posted 2 years ago

Duty Free Crystal is rated 4.9 based on 8,090 reviews