Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,090 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01481 721501

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best retailer I’ve ever dealt with. Customer service and delivery top notch.”

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Posted 2 years ago

“Arrived quickly and they are lovely would definitely order from you again”

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Posted 2 years ago

“Excellent service, great prices and quick delivery, always a happy customer!”

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Posted 2 years ago

“5* are not enough, Duty Free Crystal always goes over, above & beyond other companies in all aspects, especially on communication as they are exemplary. Products always arrive timely & safely. How sad, that a company that has given such magnificent service for 39 years, has been treated so poorly by Swarowski. You would think, with a succesful, basically franchise, Swarowski would keep them close as they showcase their products brilliantly & affordably. Instead of which Swarowski seem frightened, greedy & power hungry, deciding not to do business with Duty Free Crystal. Which In my mind, is absolute madness, stupidity & cutting their own throats.”

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Posted 2 years ago

“Excellent service at a fair price Second year that I have used these guys for a large annual purchase. Will use again this year.”

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Posted 2 years ago

“Very quick service and well packed”

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Posted 2 years ago

“Always great on price and delivery.”

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Posted 2 years ago

“Ordered jasmine Swarovski doll she’s beautiful ! Delivery was perfect next day right in the heat of Christmas. Will be using your services again thank you Claire”

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Posted 2 years ago

“Being a collector of Kris Bears I was delighted to receive this anniversary issue.”

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Posted 2 years ago

“I have shopped through your online outlet now for a number of years and I can truly say that your service is second none. I cannot express enough my disappointment at the recent announcement of your closure the business.”

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Posted 2 years ago

“As usual, service was great. Sorry, Swarovski are putting you out of business after such a long time. You will be sorely missed.”

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Posted 2 years ago

“Arrived in good time and loved new packaging. Much easier to wrap up for Xmas. Was perfect, my wife loves it”

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Posted 2 years ago

“Excellent service such a shame your closing down.”

Duty Free Crystal 5 star review on 31st December 2022

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Posted 2 years ago

“I buy my Swarovski Christmas ornament from Duty Free Crystal. Excellent value and excellent service.”

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Posted 2 years ago

“Always good to buy from. Fast delivery and we have postal strikes, packaged well. Thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great savings on Swarovski items, promptly and safely delivered, even in Xmas and postal strike period. First class, I couldn't recommend highly enough.”

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Posted 2 years ago

“Brilliant delivery time - received the crystal following day of purchase.”

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Posted 2 years ago

“delivered on time, great service and VFM”

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Posted 2 years ago

“Beautiful piece. Excellent service. Thank you”

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Posted 2 years ago

Duty Free Crystal is rated 4.9 based on 8,090 reviews