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DYL Reviews

4.7 Rating 327 Reviews
94 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
I have used several phone systems over the years. I evened switched to twice to other providers while with DYL thinking that I could find a better phone system. I quickly came back both times. DYL is hands down the most user friendly and best office tool that we have. The ability to text (with pictures) and to have the last 5 years of call recordings of every phone conversation has saved my office multiple times from potential E&O issues. With the workflow, DYL is now also the best way to ensure that my sales staff are following up on leads correctly and efficiently. It takes most of the repetition and thought out of our follow ups. DYL is hands down the best all in one solution for my office.
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Posted 5 years ago
I love being able to manage my customers and prospects in one place. It's helped me keep a pulse on how many dials my employee is making. It's definitely helped us hit goals because leads don't fall through the cracks.
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Posted 5 years ago
DYL is a great customer management VOiP option for our insurance agency. It allows us to understand where we need to improve by tracking simple metrics like daily talk time and time per call. It helps our agency management review our customer experience with recorded calls and helps follow up/tracking. Great system that has allowed our business to grow.
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Posted 5 years ago
I have been with DYL since close to when they launched their phone services. Although a bit shaky in the beginning, they worked through several issues and resolved them to my satisfaction. The service is very good when we call for an issue (which is not that frequent). I would recommend DYL to others.
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Posted 5 years ago
My staff love the usability with DYL. We have 4 physical locations and 2 staff that work remotely. We can all be connected with DYL's easy to use Desktop system.
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Posted 5 years ago
DYL has given my staff and agency so much power when prospecting and working with our clients. Provided a huge amount of relief when it comes to eliminating E&O exposures, and opportunity to train effectively.
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Posted 5 years ago
With DYL I can track and set goals for my staff
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Posted 5 years ago
DYL is rated 4.7 based on 327 reviews