“Chris Blanton was was an excellent representative for Eastwood Homes. On numerous occasions I drove from my home in Maryland to see the house before purchasing it with my daughter and Chris always made it convenient for my daughter or myself to see the home before the final decision was made. Even though this was during the pandemic (COVID-19) times, Chris never seem like things inconvenienced him he was always there to help make things run smoothly. In fact he was so professional and all-around a nice guy after our settlement we bought him a gift card.”
“Harwood flooring coming apart in kitchen area! Too much slope on the right side of house. Tile flooring in MBath coming apart. Tree planted in front yard died!! Concrete driveway cracked all over. Did not clear lot off properly, debris piled up in back of lot. Very unhappy with Eastwood not wanting to correct these problems.”
“The Richmond Division was a dream to work with for buying my new home! In the midst of a pandemic, they continued to offer excellent, safe, and efficient customer service. Chris and Peyton, in particular, were outstanding. So happy with my decision to work with Eastwood.”
“Customer Service is above and beyond when it comes to the Richmond Division Team. Chris Blanton was the first person I made contact with during my journey buying our first home. Chris made the process so easy and educated me on a number of things I did not know about. When I first seen the house it was still being built so looking at pictures of what it is suppose to look like and hoping it will get to that point is kind of nerve wrecking. Chris would send us updates weekly which was awesome, because every time I got a update I could see our dream home coming to light. If your reading this I could write you a book about how much this company has helped us get into our dream home, but I wont make you read all of that. Please take a look at our home during our first winter snow, it was amazing. If you are a first time buyer let Chris help you through your journey.”
“Tomorrow, 05/06/2021 will be exactly 1yr since I went to settlement.
I must say, the entire Homebuying experience with Eastwood Homes was Excellent!!!!!!!
The first time Cathy Newton invited me to see the model homes at Watermark Townes...I knew this is where I wanted to live. She is such a Sweetheart, a pleasure to work with and made the homebuying process fun and exciting.
The construction process was so professional and Loved the weekly calls from the Superintendent, Ben providing an update with the progress of my home. I was totally Amazed the construction on my home was completed on time...that is unheard of.
Even the loan process with Eastwood's preferred lender, Cross Country mortgage was so easy, organized and professional. The Loan Officer, Mike was also a pleasure to deal with. He has such compassion and a way of making you feel as though you are his only client.
To even blow your mind, the HOA company, MyStreet is Awesome!!!! I submitted 4 modification requests for approval to have a fence, awning, handrail and patio done outside. All approvals were received within 3wks, ahead of the stated 30 to 45 day timeline. Thumbs Up.
I am sure if you become part of the Eastwood family, you will Not be disappointed.”
“Chris Blanton made my home buying process a breeze. He was super responsive and helpful throughout the process. Any minor issues I have had with my home while under warranty have been resolved immediately with follow up from their team. I couldn't be happier!”
“Our experience with Eastwood Homes was excellent from beginning to end. We relocated to Quinton Virginia from Austin Texas, and the entire homebuying process was done via long-distance! The communication was great, the construction quality is excellent, and I have no complaints. We started the process in January 2020, and closed at the end of July. We love our new home!”
“Eastwood Homes and Chris Blanton specifically are great to work with. I’ve worked with both Eastwood and Chris for many years and both go over and beyond for my clients every time. As a real estate agent I’m confident they are going to look after the client every single time.”
“Eastwood provide me with a supper simple and complete purchase. They were very knowledgeable and help me at all time with the purchase process. Cathy Newton was such a nice person and even after i move to the mouse she continue to help me in anything i need.”
“If you're in the market for a new home, without a doubt, Eastwood is where you want to be. I say that because I've owned a home by MainStreet and K&B Homes and the Eastwood Home is so much better. What makes it better? the quality of the materials, value, and Cathy Newton. I can't say enough about nice she is an it being an absolute JOY to work with. I say don't just see the model homes because they will have all the upgrades, see a non-model home and you will see why I chose Eastwood. And yes, I LOVE my new home.”
“I really debated on sharing until I read the same thing that happened to us. Signed a contract, put down money, made selections and put down more money only to have them cancel our contract. We waited through all the delays and understood there would be issues due to Covid. We stuck with them even while trying to relocate family with no house started and no idea when it would start. We had our contract cancelled and offered the “right” to buy in this community when and if they start building again, of course at a higher price. How magnanimous of you, considering we had already agreed on a price and house and now I have to start all over. I understand there are costs to building but let’s be clear. If you are selling a house at $500,000 let’s not pretend it’s costing you $500,000 to build. Just like when you buy a car, there is a profit built in. I know and accept that but this is beyond greed to tell me I can buy my lot again in several months, at an even more inflated price than originally and claim it’s all due to materials. I call bs! And if you go to the community site, it says temporarily closed but gives you the option to get on their VIP list. How insulting that the buyers you already had taken money from were not considered your VIP clientele. If all of these issues are due to Covid, then maybe you should stop building and opening new communities (just look at all the communities on the website and there are several “new” ) and honor the contracts you already have. We will not be moving forward with Eastwood and the home we were going to build in SC. We will start over with a new builder, preferably someone who has a lot more integrity than Eastwood. Good luck to the rest of you. After reading these reviews, it appears you will need it.”
“I have been very happy with our Eastwood Home. We moved in our home December 2019. They have a VERY nice guy BRANDON H. who comes out when there is something to be fixed under the home Warrenty. He is SUPER nice, and excellent with customers. I know that COVID has made it hard to go in peoples homes, but BRANDON has reassured me that all little issues would be fixed even though our 1 yr. had passed. He has been to my home everyday this week to get the job done. Eastwood needs to hang on to Brandon H!!!”
“Great house and floor plan. Horrible lot. Developer refused to meet before closing to discuss erosion issues. Ignored landscape engineers recommendations for a retaining wall and fill dirt.
First plan failed within weeks of moving in. Now we are plan #2. Regraded the backyard but refused to add more sod. Playing shrub and pine straw games to help eliminate erosion.
Very unprofessional. Very, very dissatisfied and disgusted with the developer and Eastwood. Many residents here also have same experience. Considering filing BBB complaint.”
“Our family are looking for our next home. We have visited many, and I mean a lot of homes and especially new build homes/ sales offices. We stopped by your Eastwood Homes Broadwell Trace community today in Fuquay Varina. It was around 3pm. It stated on the signs that the model was open. We thought to be nice we will stop by the sales office first to just ask and maybe pick up some brochures and ask if any lots were available to reserve. We peaked through the glass window of the office and the sales lady who saw us just waived us off.. when we tried to open the door just to ask the couple of questions we had, she quickly rushed to the door and asked if we had an appointment. We told her we did not as we were in the area and just had a couple of questions. She then told us we need an appointment first. There was just one vehicle in the carpark, which I guessed was hers and as I did not see anyone else around, asked her if she is busy with another client. She said "no, but I need to catch up on some paperwork, you need an appointment first" and shut the door in our faces.. I was stunned.. I have never experienced such a rude sales person anywhere especially not at a Realty firm. This lady and your company is better off doing admin work somewhere out of the public face. She is seriously so rude. Not friendly or helpfull at all. Lucky for us, because just after this bad experience we stopped by Lennar Homes, where we did not have an appointment but also just wanted to ask a couple of questions and pick up brochures.. and the sales lady Carrie of Lennar was more than helpful, and so friendly, even when she had customers in the office she was dealing with already, she asked us just to wait a few minutes and we were out of there in a few minutes after she answered all our questions. A difference of day and night. Way to go Lennar ! we will definitely not buy from Eastwood homes ever !!”
“Dear Eastwood Homes, whilst I understand your need to utilize every vacant plot and put up more buildings. Please be cognizant of the people already living here! Get that porter potty out the street on Swallowtail and keep the clutter out. We will appreciate that. Thank you. This is at Landings at Montague currently..”
“Initially, I was ecstatic about a tour that I made with the representative Kyle. I made the appointment with Kyle McDuffie, via phone. Let’s fast forward to the day of our appointment. I’m a business owner and blocked off Saturday to handle personal business. I received a text the same day as our scheduled appointment 2-3 before the appointment that Amanda is “fully” booked, although my appointment was made prior. I was so disappointed for the lack of consideration and professionalism. I then received a text from Amanda (last name unknown) the day of our appointment that her 4:30 pm appointment had canceled. I received this notification at 4:03 pm. How would it be possible to travel nearly 2 hours to view a home within 27 minutes. I’m so disappointed with the sales representatives in the Central, Virginia area and how they’re unable to schedule appointments accordingly! Even after explaining to both representatives that I closed my business to follow through with an appointment that they stated was available and there was no sense of urgency to accompany me or an apology. Just a simple “Provide me with another date and time and we’ll reschedule you” as if this was an issue on my behalf. If I could give Eastwood no stars I would. The representatives are the initial face of contact and if they have failed to follow through with a scheduled appointment, then I’m pretty sure they’ll fail with getting contracts signed by the builder and communicating effectively and in a timely manner with the buyer and realtor.”
