Easylife Group Reviews

Name: Easylife Group
Rating: 1.16

1.2 Rating 548 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

Questions

Metrics

1.2

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

Write Your review

Tell us how Easylife Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was charged for delivery on a £89 purchase and numerous calls and emails went unanswered.I shall never use them again. Anne”

Helpful Report

Posted 4 months ago

“Absolute scam I have phoned multiple times asking to take my elderly grand mother off of whatever you have subscribed her to. 4 times I was told they cancelled only to see they continued to take THOUSANDS of pounds from her”

Helpful Report

Posted 4 months ago

“Easylife kent,have been taking £18.50 a month out of my fathers account for a catalogue! I phoned them up in March 2024 to enquire about this and asked for it to be cancelled and wanted confrimation, sorry we dont send out letters but was assured it was cancelled . Only to get a bank statement july2024 to find easylife kent had taken again £18.50 ,so I phoned them again told they couldnt send confirmation of cancellation so was given an email address ,so wait and see if I get a reply back .”

Helpful Report

Posted 4 months ago

“Do not have anything to do with this company. I have found out that my elderly mother has had money taken for a subscription magazine she knew nothing about or even received. I spoke with them today and was shocked at the abusive tone of their staff and their lack of competence to work in a call centre. I will be taking this further it is disgusting that a company can scam elderly people out of their money”

Helpful Report

Posted 4 months ago

“This company has been scamming my mother (she is 92!) by taking small amounts from her account over the last 2 months. Finally came to a head today when Tesco refused her card!! Thankfully her bank had noticed weird charges and put a stop on it! I don't know HOW they got my mum's debit card details but its now STOPPED. Beware this company. Customer service operator tried to get more information out of me and then when I refused, he "transferred" me to someone else and I was cut off. Operator didn't sound local!!! DO NOT USE THIS COMPANY”

Helpful Report

Posted 4 months ago

“Avoid Easylife. The company are scammers. I have had two payments debited from my credit card in two days for a so called Rewards Scheme I never signed up too. AVOID”

Helpful Report

Posted 4 months ago

“They have made me very unhappy. They handed over my bank details to another company without my permission. This other company then tried to take £76.99 out of my bank account. Luckily the bank intercepted and blocked the payment. Do not have anything to do with this company. It is now in the hands of the banks fraud department. Easylife takes advantage of vulnerable older people. Avoid at all costs”

Helpful Report

Posted 4 months ago

“I experienced numerous unsuccessful withdrawal attempts over the course of several months. Despite reaching out to customer support multiple times through email, I did not receive any replies. Upon discovering that I had fallen victim to a scam and lost my funds, I felt anxious. Thankfully, A M D A R K L i M I T E D * C0M assisted me in reclaiming my investment from the scammers.”

Helpful Report

Posted 5 months ago

“I have been a scammed victim of a fake crypto investment site called (Tezos market). This fake crypto investment site scammed me 3 good times because they claimed they will help me in Crypto Trading and in Forex Trading too but I never knew all was a deadly lie coming from this fake crypto investment site called Tezos market . You won’t belive that This Fake crypto investment site Called Tezos Market scammed me 2 million dollars ($2,000,000), they deceived me to the extent that I sold my two houses in Germany and also took a loan from the bank just to pay this deadly scammers. I felt less of a human and very frustrated when I found out that I have been scammed… I nearly Committed succide because I couldn’t bear my condition then but God so kind I went online and found a review on a site called sitejabber. Someone posted a review on this site called sitejabber on how she recovered her scammed funds back completely through the help of a recovery company, so i contacted the recovery company that helped her recovered her funds and to my greatest surprised the company gave me a feedback requesting for the details of this fake investment crypto site that scammed me and I provided the company with the whole details of this fake crypto investment site that scammed me.. a day after the recover company demands I should pay $20,000 for a TPM upgrade charge which will enable them track down my lost funds with this scammers and recover my funds from them and the recovery company told me that the bigger your lost funds the bigger the charge for TPM upgrade and vice versa .. so I was thinking this recovery company wants to scam me too but I had faith and took the risk and paid the recovery company the $20,000 for the TPM upgrade charge... to my greatest shock I received my 2 million dollars lost funds which was scammed from me by this fake investment site called Tezos market . I was very shocked and still shocked till date that this recovery company recovered my lost funds and I’m taking my time explaining this because I know it is extremly frustrating to be scammed and I belive I can help scammed victims out there with the help of this recovery company that saved my life.. if your a crypto scammed victim do well to contact this credible recovery company that recovered my 2 million dollars scammed funds and that save my life from committing succide via the company’s email Address { paybackrecoveryltd @ hotmail .com }”

Helpful Report

Posted 5 months ago

“Do not use this company they pass your details onto other companies. Name address and bank details. Very bad”

Helpful Report

Posted 6 months ago

“Easylife kept taking £18.50 out of my elderly mother's account. Luckily her bank reimbursed her.”

Helpful Report

Posted 6 months ago

“Total scam. Do not have any dealings with this company. One item bought which was returned for a refund. Then they stole money from my mothers account on a regular basis, for a so called subscription she had no knowledge of. How are these peope allowed to still operate?”

Helpful Report

Posted 6 months ago

“Do not deal with this company. I have shared the same experience as mentioned below and am furious that my details, including credit card, have been shared with other unscrupulous companies. When you purchase online with Easylife, the (very) small print states that by providing your details you are allowing Easylife to share with various associated companies. I consider this extremely underhand way of operating.”

Helpful Report

Posted 6 months ago

“These people are filth. I was sorting out my recently deceased father's bank statements and noticed a weekly debit of £18.50 from Easylife, for absolutely no apparent reason other than the privilege of receiving their catalogue. Easylife prey on the elderly and vulnerable; avoid like the plague.”

Helpful Report

Posted 7 months ago

“I was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Alex crypto FX at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.”

Helpful Report

Posted 7 months ago

“Total scam. It seems this “company” have been operating for several years and I can’t understand how it hasn’t all been closed down. By some magical means when you buy something you have apparently signed up to a mythical subscription, in my mum’s case for £18.50 a month on her credit card. We are not sure how long this has been going on for but I noticed 3 charges of £18.50 in a 3 week period on her monthly statement. I rang on their 0800 number ( for orders NOT their recommended number at “local” rate) but after explaining why I was making the phone call the answers seemed odd and made me very suspicious. There was no real explanation of what she might have bought, more all along the lines of elderly and vulnerable people often sign up to subscriptions but forget they have done it. Subscription to what and for what, well who knows? Let’s call it an imaginary product. The man I was speaking to said that all future subscription payments would be cancelled but when I requested that he sent a confirmation email he refused and said I had his word instead!!! I requested an email address so that I could send him a record of the conversation. Guess what? The email he supplied didn’t work. I rang the credit card company who said they would investigate. They were very familiar with Easylife and have stopped any future payments to them. I’m surprised since Easylife are so well known as a scam that they can continue to advertise and that credit cards and banks don’t automatically block repeated payments and check with customers first. I would appreciate if anyone can suggest a way to make an impact here and try to stop these fraudsters. I would be grateful to hear of any pointers as to what action we can take to retrieve funds and put a stop to this to prevent future victims.”

Helpful Report

Posted 7 months ago

“My mum had over £3000 taken out of her account over 2 years. When I phoned asking why all these amounts were being taken out by Visa card. They said she had joined the promotion scheme 10 all together plus a film club ! I do not know how this company live with them selves deceiving older people. Once I told them her solicitor was looking into why these amounts were going out of her account even though she was in a nursing home they repaid a lot of the money but only if you have the time to go through endless bank statements and prove the amount and dates. Some days they took £69.50 three times in one day. £18.50. £24.99 regular as clock work. Shocking company. I wonder how much in total they have deceived vulnerable lonely people out of.”

Helpful Report

Posted 7 months ago

“This company has been taking money out of an elderly friends account for months. She has no knowledge of any agreement with them and can’t afford to pay. They are despicable. I don’t know how they live with themselves”

Helpful Report

Posted 7 months ago

“Avoid this company at all costs. They take money out of your bank for joining clubs you have not joined. Do Not give them your back details ever. It is criminal what they are doing”

Helpful Report

Posted 7 months ago

“They are stealing money from my elderly mother’s bank account for a subscription she did not ask for. Truly evil people”

Helpful Report

Posted 8 months ago

Easylife Group is rated 1.2 based on 548 reviews