Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 558 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

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Metrics

1.2

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WARNING……Scammed my dad who is nearly 90. Took 2 payments of £77 out of he’s account , When I contacted the company, they said he signed up over a telephone call. Dad is hard of hearing but would never give need bank details. So how the hell did this happen. I’ve taken up with the company and he’s bank to stop any further payments . This company is ruthless. It is actually illegal to sell on phone or at door to people over a certain age.”

Helpful Report

Posted 2 years ago

“You’re thieving scum with no f… g conscience, you’ve been talking money from my bank without permission for months and apparently because you’re registered overseas I am unable t knock on your door and confront you or get the uk authorities onto you, PIGS 🐷”

Helpful Report

Posted 2 years ago

“Crooks, avoid them like the plague or report them to trading standards if you have been a victim of their scam!”

Helpful Report

Posted 2 years ago

“Easylife have been taking money out of my bank account and I only ever bought one item in 2019, and they are still withdrawing payments from my account £68 I have informed them and my bank”

Helpful Report

Posted 2 years ago

“Firstly if I could give no stars, I would. How do they sleep at night? I'm still struggling to get a refund but so far, nothing. I have sent emails to the press about them. But from reading all the complaints to trading Standards, Police Fraud Dept and the Press, they are still getting away with it. It's downright theft. My next step is Social Media to warn everyone. SCUM is what they are. Wait till their parents ge fleeced, ha ha. Sons or Daughters to be proud of I don't think so. SCUM”

Helpful Report

Posted 2 years ago

“What successes - if any - have people had in recovering the money taken under false pretences ? My elderly mother fell foul to this trap and we don’t know how she can get her money back Help ?”

Helpful Report

Posted 2 years ago

“It’s a big scam do not use this company, my mom ordered nail clippers then her bank details were given to someone else and a further 2-3 payments were taken, she is now try to get money back. Scam”

Helpful Report

Posted 2 years ago

“Easy life keep taking your money even when you’ve cancelled make sure none of your elderly family order anything from them”

Helpful Report

Posted 2 years ago

“Dont ever deal with Easylife, after a cold call my 84 year old wife found she had joined The Rewards Club, The Motoring Club and the Puzzle Book club without any idea that she had agreed to anything and money was taken from my credit card used for a purchase last summer. As the card was in my sole name they had no authority to take any money and it has all now been refunded. The only way to stop these scammers using your card is to demand under section 47 of the data protection Act 2018 that they stop processing your data including details of your credit card for marketing purposes and remove all data from their records. Also register your telephone under the Telephone Preference Service which should make it illegal to make cold calls to it. Hopefully these two steps should make it possible to take legal action should they ever dare to call again.”

Helpful Report

Posted 3 years ago

“Easylife may be operated out of the UK but appears the ownership is in Cyprus. Cyprus is to be avoided at all costs in any financial sense. I would have thought the Financial Conduct Authority should be interested in a situation where you have to opt out of something which you never opted into in the first place, to avoid having money drawn from a card which one did not save with the seller.”

Helpful Report

Posted 3 years ago

“Took 2 payments from my bank account, thankfully my bank stopped a 3rd one. Payments were for The Reward Club memberships I had never received paperwork for. Had to opt out if I did not want to join. Easylife had used my card details to take the payments, card details they had kept for a year. Easylife sell products for the elderly & disabled so you think they are a trustworthy, caring company but they are not, they prey on the fact you won't check your bank account for unauthorised transactions.”

Helpful Report

Posted 3 years ago

“Something has to be done about this evil parasitic organization that preys on the vulnerable. We somehow need to all collectivize and get them shut down once and for all.”

Helpful Report

Posted 3 years ago

“Dont buy any trees from them ! Their advertising is great but when my two boxes of apple cherry pear has arrived there were 6 little sticks. Thinking it will root slowly and in spring it will sprout. But nothing! After phone all l have been told to send professional report what soul was used how much water etc. ????? Its a joke. After care is rubbish. I will never buy it from them again”

Helpful Report

Posted 3 years ago

“Agree completely with all previous comments.My husband just had an alert from his Credit Card about £18.50 which Easylife had attempted to take from his account.From conversation with them sounds as if Easylife known but not in a good way. Most troubling is that when we rang customer services they said they didn’t know details of the scheme which is worrying in itself .Took her some time to find email for promotions as I wanted a record of what I said to them.Why us trading standards not doing anything about this company .Now emailing MoneyMail in the Daiky Mail as people need to be alerted to them”

Helpful Report

Posted 3 years ago

“These people prey on the elderly and vulnerable. Have nothing to do with them I speak from my own unfortunate experience”

Helpful Report

Posted 3 years ago

“Do not deal with this company they keep taking payments for goods not delivered total fraudulent behavior when you phone they do not want to recognise you absolutely disgusting company”

Helpful Report

Posted 3 years ago

“Total fraud. Only giving one star because zero is not an option. Never give these scam artists any bank details - they’ll rob you.”

Helpful Report

Posted 3 years ago

“DO NOT EVER ORDER FROM THIS COMPANY. Once they have your name, address and credit / debit card details, one can find that one is "enrolled" into a motoring club, book club and more, all of which you have no idea of being subscribed to. They WILL take money from your bank account for all of these "services" without you knowing anything about it. Trying to get through to their customer service line to cancel these "subscriptions" is impossible. If you have given them your debit / credit card details cancel the cards IMMEDIATELY. Contact your bank and put a block on all their companies. Beware their other "companies" like Perks, PersonalChoice, PremierOffers. They also call you on the phone with more "offers" Block them.”

Helpful Report

Posted 3 years ago

“Fraudulent marketing scam.”

Helpful Report

Posted 3 years ago

“They target elderly people. Connect Worldwide get their most data from Easylife, their "sister company" and most of the people called never consented to their data being shared. Many of them are called multiple times even after asking for their data being removed. They changed their script so that Easylife is only mentioned quickly at the end of the script as most Easylife clients would complain about being sold poor quality products, being called constantly by pushy salespeople and being charged for subscriptions they never agreed to. They push their employees to get sign ups by offering them entries into prize draws if they hit certain targets. Most will work through their breaks to get into the draws. Many will also use immoral tactics to get the clients to agree to their useless, overpriced subscription with a redeemable cash back voucher which they will ever get or never be able to redeem. It is sad to see companies making millions by taking advantage of elderly people and get away with it for years. Avoid Easylife and any Rewards clubs at all cost. Ask the agents their full names and which company they work for and see their reaction. Tell them to remove your data from their system and if the calk back, they have breached GDPR and it could be seen as harassment.”

Helpful Report

Posted 3 years ago

Easylife Group is rated 1.2 based on 558 reviews