Name: Ebay
Rating: 3.09

“Been shopping on Ebay for years and now I will shop else where. Ebay just shut off my ability to use the "make an offer" button or contact the sellers. By doing this they have diminished my ability to get great deals. Its just pure greed. It's the same old story worldwide, you feed them so they can grow big and strong so one day they can stomp on you. Now I have to search elsewhere to find my deals. Its just shopping and they weaponized it. So sad. Don't feel bad for me I'm very resourceful, but stop feeding the beast that's eating you. Happy shopping.”

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Posted 2 years ago

“Terrible!!! What l ordered and what l received... Only God knows! I'm not a happy client and will Never purchase stuff from eBay”

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Posted 2 years ago

“EBay as a company is a scam. Stealing honest people money with their exorbitant unreasonable and useless fees”

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Posted 2 years ago

“I found out I was banned from ebay in 2019. I opened my account in 2001 and used it sometimes. In 2011 I moved overseas and worked for the U.S. Government at their overseas Embassies for 8 years. I retired in 2019 and moved to my home in the U.S. got on my account in 2022 only to find out ebay ban me from using their site. So ebay banned me from the site the year I returned back to the United States. I call and they did not give me a reason just that I was banned, they said I was a security risk. So after a number of years with an account, not using it for 8 years while living overseas, I come home to a banned account with no explanation. The only thing good about ebay is finding older items that people still have. I would give them a zero but cant.”

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Posted 2 years ago

“piad extra for special delivery seller admiited they made mistake in the warehouse and all i wanted was my postage service i paid for which i didnt get by seller,eBay said they cant make them pay you back even though they made a mistake disgusting from eBay when all the proof is there and seller admiited it as well ...why would i not get the reund for postage i paid for and never got ...very sad for as been with them for nearly 15 years and this ubsolute disgusting from ebay”

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Posted 2 years ago

“Suspended my account for "violating policy," but I barely use the site and only buy things occasionally for my kids. After 2 days of calling, emailing, sitting on hold and dealing with terrible customer service, someone finally told me they suspended it because I don't use it enough and the suspension is indefinite. So unless I sign up for a new email account I can never use this marketplace because I don't shop enough. Please see chat below on how useless customer service is, disconnecting after treating me like a criminal and giving me no opportunity to respond. 01:18:55 UTC Customer My account has been suspended. I am unclear as to why, and have not received any instructions to fix it. 01:20:13 UTC Jayottam I sincerely apologies and regret for the inconvenience this has caused you. 01:20:23 UTC Jayottam Your account was suspended because it exhibits a risk to eBay and to its community. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment. 01:20:26 UTC Jayottam This suspension is permanent. You will not be able to participate in any buying or selling activities on eBay. In addition, any other accounts that you own, or that are associated with this account, will also be suspended. 01:20:29 UTC Jayottam While we know this isn't the response you wished to receive, there is no further opportunity for appeal on this decision. 01:20:30 UTC Jayottam Thank you again for using eBay Live Chat. 01:20:43 UTC Chat ended by Jayottam”

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Posted 2 years ago

“eBay do not support Hidden disabilities for a big company like that you would think they would be in the top one I’ve had my account suspended and all I wanna do is speak to somebody but they keep sending me long worded emails I’ve asked for it in audio and all I wanna do is delete my account”

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Posted 2 years ago

“Don't buy or sell on Ebay. Customer service is outsourced and TERRIBLE! I sold an item for $5,000, they charged me $700 commission and refuse to transfer MY money. When I ask what they need from me, they can't answer because their outsourced customer service is so UNDER TRAINED and useless. When I try to escalate to higher level they refuse because fear of being fired. DON'T BUY OR SELL ON EBAY!!!”

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Posted 2 years ago

“I bought a gift card from Walgreens. When I went to use it, it said it was linked to another account. When I contacted customer service. They said it was already used. I will never buy a ebay gift card. It is not secured and they won't back them up. Very poor customer service”

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Posted 2 years ago

“If there was a zero for this company I would give it a minus zero! They took my money and then suspended my account! What a scam! Do not pay Ebay any money. They said my posting was harmful to others when I was posting a car. There was nothing offensive abiut my posting. There is always craiglist! WHAT A JOKE EBAY IS!”

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Posted 2 years ago

“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”

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Posted 2 years ago

“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”

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Posted 2 years ago

“Ebay system glitch gave me a double purchase of same items within seconds of each other. Ebay refused to remove second purchase. Ebay told me it was up to the seller. Fortunately the seller agreed to cancel both items. I found the same seller on amazon. I am done with ebay.”

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Posted 2 years ago

“I think alot of the seller on eBay are rude asf most ignorant by not replying to ur questions it's so dam rude especially when u order from them ...AND ITS BS THAT A BUYER CANT CANCEL ITS UP TO THE SELLER WTF AMAZON ISNT LIKE THAT ..THATS WHY I STOP USING EBAY...RIP OFFS”

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Posted 2 years ago

“I've used eBay since 1994. It was first awesome, went to good and now is a money grabbing, low quality service entity. I sold a chair at the weekend - £1. No postage as pick up. £1.60 went to eBay for final sales fee and fixed sales price. I've been charged 10% of postage before too. I'll no longer use it for Selling unless the fees come back down again. Just turned into a money grabbing entity. Sad - as it was epic in its day - however it's ownership has changed, so that probably explains a lot.”

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Posted 2 years ago

“Purchased Compact Single Display Automatic Watch Winder model: Atom-1BPL/WPLPurchased Automatic Watch winder from Seller There is no specification on the Sellers site that this watch winder is not suitable for Kinetic movement watches Although the winder does rotate normally for an automatic watch, it is insufficient speed to move the Kinetic rotor to charge the battery If I had known this, I would have not purchased this item The Sellers should note this on their website that this watch winder is not for Kinetic watches I try to resolve this with the Seller and wanted to return this product Unfortunately, the 30-day return policy had expired, and the Seller was confrontational and threatened to have my E-bay close my account of I gave bad review Wow ! the last time I looked it is still Australia , the land of free speech ! Nevertheless, I submitted my case direct to EBay customer help. I accessed my account today and the case is listed as closed So, there you have it .......”

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Posted 2 years ago

“Bought a ring from a seller and it is too big to enjoy or wear. The ring cost me $460.00 and the seller refuses to refund. Ebay sides with the seller and hides my right to leave feedback. Ebay chooses to HIDE the dissatisfied feedback so seller can continue selling under the pretense that all his customers are satisfied which is a big LIE. Ebay is acting biased and showing difference while discriminating as to who can leave feedback and who can't. Ebay customer service told me my feedback was hidden by Ebay. Ebay needs to delete the feedback option if it is only for specific people and not all.”

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Posted 2 years ago

“Ebay is most unreliable company which is ignoring the buyers and have collusion with the sellers. I bought an item in Feb 2022 and never received that one. In july 2022 the seller started to sell my item on ebay so he just stole my money and my item. I was having a long communication with ebay support team in which they promised 100 times that they will investigate the issue and take measures against the seller. After all they did nothing and just told that my case was closed. No further explanation were given and they do not respond to my messages. This is called segregation and discrimination against Russians.”

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Posted 2 years ago

“I frequently order items for my colleagues at work, who don't have credit cards. I ordered an item for a colleague, but it didn't arrive. Yodel showed the item as being delivered; when I asked for proof of postage they only showed me the tracking. I asked for the photo that they say they take. Cue a long and exhausting group of chats with Yodel with a photo showing the wrong address. Back to eBay. Cue a long and exhausting group of chats with eBay. EBay FINALLY agree that the item was not delivered to the correct address but will not refund me unless Yodel sends a letter or email on official Yodel stationery (not sure how you do that on an email but I digress). Yodel say they cannot do this. EBay say they can. Back and forth, back and forth, both companies agree item has not been delivered but no refund is forthcoming. I complain to Amex and get a refund. EBay fight this and I am charged again. I send off all of the chats and emails from both Yodel and eBay to Ames and I have a refund again and so far, I have not been charged again. EBay is a total scam. It was obvious that Yodel had not delivered, and I had proof with photos and copies of chats. EBay makes it as difficult as possible to contact people, the people you speak to refuse to commit themselves to anything and ignore the things that you say. I had ONE decent email from an employee, saying that she was going to ask for a courtesy refund, but then that was disregarded and I went back on the carousel of "we understand how you feel BUT". The lost time was nearly £100, who can afford to lose that? I have told all of my colleagues that I will no longer buy from eBay and I have recommended that they only deal with reputable suppliers like Amazon. EBay treated this problem appallingly and I heartily recommend that you do NOT use them.”

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Posted 2 years ago

“Another non paying bidder. Ebay don't care at all. Total waste of time. Don't bother with this awful company.”

Helpful Report

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Ebay Reviews