Name: Ebay
Rating: 3.09

“So I sold one pair of jeans and have been sent 2 bills after the transaction was a finished. I recently just received another one for $5 fr shipping fees. I bought shipping through eBay as they offer less expensive shipping ...... well DONT BE SUCKED IN, DON’T DO IT! I have never had an experience like this on any other selling app. Will NEVER sell on ebay again....use Mercari”

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Posted 4 years ago

“So I sold one pair of jeans and have been sent 2 bills after the transaction was a finished. I recently just received another one for $5 fr shipping fees. I bought shipping through eBay as they offer less expensive shipping ...... well DONT BE SUCKED IN, DON’T DO IT! I have never had an experience like this on any other selling app. Will NEVER sell on ebay again....use Mercari”

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Posted 4 years ago

“They charging me for nothing worst conpany you can imagine!!!”

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Posted 4 years ago

“They charge me for something that was never sold !!! $ 150,00 Now I’m trying to contact costumer service And is no one dear 🥓🌭🍟🍔🍕🥪 This is ridiculous costumer service shold be working .... contact me asp eBay I wish I can give you 0 star 🌟”

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Posted 4 years ago

“Sold a pair of shoe, pay money to ship it And never got my money”

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Posted 4 years ago

“Avoid eBay at any cost! eBay it has become a breeding ground for scammers and they don't do anything to protect buyers.”

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Posted 4 years ago

“Terrible WEBSITE that promotes scammers and fraud, and doesn't do anything about it. I unfortunately was a victim of a scam. I understand its still my fault, but the fact that it took forever to get someone. Then once I got someone they just say awe I'm sorry that happened we sympathize....etc. they have have the scammers profile. They see he used the gift card. I look today and the account is still active. The gift card that can only be used on ebey they can't stop the transaction nor will they cancel the whatever was purchased by the scammer on ebay. This is a horrible place to buy or sell anything and I will no longer be doing business and DO NOT RECOMMEND ANYONE TO USE THIS. There is amazon now that is more reliable, and has people you can contact automatically. Not a automated system that ends up hanging up on you.”

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Posted 4 years ago

“Terrible WEBSITE that promotes scammers and fraud, and doesn't do anything about it. I unfortunately was a victim of a scam. I understand its still my fault, but the fact that it took forever to get someone. Then once I got someone they just say awe I'm sorry that happened we sympathize....etc. they have have the scammers profile. They see he used the gift card. I look today and the account is still active. The gift card that can only be used on ebey they can't stop the transaction nor will they cancel the whatever was purchased by the scammer on ebay. This is a horrible place to buy or sell anything and I will no longer be doing business and DO NOT RECOMMEND ANYONE TO USE THIS. There is amazon now that is more reliable, and has people you can contact automatically. Not a automated system that ends up hanging up on you.”

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Posted 4 years ago

“I tried to return a product, ebays website glitched and never completed the process. I spoke with 5 different agents, all of whom were incapable of doing anything, in the end they said it's my fault and nothing can be done. Ebays website caused technical issues and now I can't get my money back. Don't waste your time or money with these thieves, they don't know how to run a proper business.”

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Posted 4 years ago

“Got scammed by a seller who sold me a fake item. eBay was so unhelpful and gave conflicting advice. This dragged out the process, caused unnecessary stress and confusion. I'm still fighting for my refund until today. But the seller is allowed to continue defrauding buyers. After this experience, I will NEVER buy anything from eBay again.”

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Posted 4 years ago

“The best customer service of any comparable company! I’ve had absolute SUCCESS working with and being cared for by them.”

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Posted 4 years ago

“I never got my item due to covid shipping took longer accoding to seller but it never arrived now I can't get my money back and the seller is ignoring me and ebay does nothing but tell me to contact the seller. so I tell them the seller is ignoring me and ebay just keep saing to contact the seller WTH”

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Posted 4 years ago

“Good prices, loads of stuff”

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Posted 4 years ago

“Insufficient information for buyers to make an informed purchase decision. E-Bay has a responsibility to ensure full disclosure, as well as multiple pics. An easy platform to get scammed!”

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Posted 4 years ago

“Ebay doesn't care for its customers who are selling. I was forced to return an item I could prove was fine before sending to customer with evidence . Ended up losing all of the postage costs so out of pocket now.”

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Posted 4 years ago

“I've been an ebay buyer for years and ran into a problem with a seller. These are the lessons I learned: 1) if it says the product is in U.S., it's not necessarily true, product can be listed as U.S. but be coming from China or Pakistan, so you will have a delay in receiving it 2) sellers will not always refund your money and ebay will not help you 3) don't depend on the feedback from other buyers because sellers can easily have the negative feedback removed from their account 4) don't expect to be able to communicate with ebay customer service in english, you likely won't be able to understand them and they likely won't be able to understand you.”

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Posted 4 years ago

“Ebay is a scam company they lie and cheat the buyers. There Buyer Protection Plan is a fraud, as I am proof of it. I have to give one star but I really want to give -5 if allowed. No one to speak to on the phone, they never answer there calls. This company should be shut down by the Government for false advertising, for no buyers protection as they claim.”

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Posted 4 years ago

“Auctiondotcom sold us an item that was not as described, they did not want to help so I left negative feedback and surprise surprise eBay removed it the next day. Why? It was a selling lying about an item I purchased so why has the feedback been removed,? eBay sucks”

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Posted 4 years ago

“Seriously, if you plan on buying something from Ebay - take that money, save yourself some time/headaches and set it on fire because if you need to make a return, you'll never see that money again. I had one return which has been a nightmare and just sent back another item and fully expect to lose money again. Pay more but do yourself a favor and buy elsewhere !!!”

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Posted 4 years ago

“returned item--could not get refund---cannot get email of co which made item---horrible experience!!”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Ebay Reviews