Ebay Reviews

Name: Ebay
Rating: 3.10

3.1 Rating 4,067 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,067 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ebay made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ebay 1 star review on 26th November 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold a brand new Xbox series X on ebay without any fore knowledge on how absolutely ridiculous their fees are. Long story short after promoting and then selling it for $280 i only received $177 for it after these greedy motherless phucks bent me over with all their "fees" PLEASE learn from my horrifying mistake and sell your stuff literally ANYWHERE else, lest you don't mind being bent over and and dogged from behind with a sand paper condom!”

Helpful Report

Posted 1 year ago

“Ebay is a company that fails to follow it’s own policies. The defend buyer and refund them, no questions asked. In my case, I sold a new sheepskin jacket. After 21 (!) days of use, the seller complained that there were two stains on it and wanted a refund. I obviously refused. Ebay answered to NONE of my mails, refunded the buyer and let him keep the jacket. Now they want to get the money from me??? That’s surely not going to happen! PLEASE BEWARE IF YOU USE THIS FRAUDULOUS SITE! In case of problems, they will not help you in any way!!!!”

Helpful Report

Posted 1 year ago

“are you looking for help to recover your lost Bitcoin? CP-INVESTIGATION.C0M can help you contatct them and be happy again. Stay away from them for your own good. They do not pay. I deposited a whole lot of figures with them and when it was time to withdraw profits I could not. After a week I could no longer login. They shut me out and were not available to help me. I was not ready to let go of that account because I had over $700,000 in there and there is no way I was letting it go. I got help finally from CP-INVESTIGATION, COM after filing a complaint. I finally got back my funds with and profit due my account too. I thank my stars I filed that complaint.”

Helpful Report

Posted 1 year ago

“eBay is scammer website who is protecting scammer sellers I don’t recommend at all”

Helpful Report

Posted 1 year ago

“I ordered 4 items in the 31st August 2023. 3 of the payments went through, the last payment was stopped as 'something went wrong'. I then received a message that my account has been permanently suspended as my pattern of activities pose a risk. After 5 queries, I received no explanation whatsoever with a reply of 'no further opportunity for appeal on this decision'. This is a personal attack on my integrity and a very sad state of affairs. Clearly, eBay has no idea what Customer Relations means. It looks like I am fortunate as some of the reviews that I have now read are really scary and I can be considered lucky to have been one-sidedly cut off from any further transactions.”

Helpful Report

Posted 1 year ago

“I have had a bad experience with eBay. First the quality of trouser I order was very low rather poor. On the other hand eBay has a sadly a very bad return order system when I was returning the order back I by mistake clicked the return close button and the close return mean permanently close I can not ask for return and refund now. It was just 15 pounds not a big refund but I will think hundred times to buy something on eBay. Thank you very much eBay I am very sad and unsatisfied.”

Helpful Report

Posted 1 year ago

“I have been an Ebay user for years, buying and selling. I had a high seller rating, and purchased form a lot of great seller. Ebay at some point had lost all my information and I had to start back from zero, Ok so I will just build it back. In 2015 redid my account, not so much to start selling, but to buy things. With that being said, since then I have had a spinal cord injury and became a quadriplegic and it has taken me awhile to get back to doing things. This past week I started selling again, because I'm on a very limited income. I made a couple of sales, but they would not release the funds because they didn't show any past history, because they had wiped out my prier account. Long story short, I need the funds to be able to pay shipping, and they won't release the fund to me so I can ship. Even though the lost all my older information about being an A+ seller. Ebay has had other issues, but im done, plenty of other platforms to use online to sell, that a definitely more enjoyable and less headaches.”

Helpful Report

Posted 1 year ago

“Second time in a year that a seller has taken my money but 'forgotten' to send the order. Tired of chasing up orders. Now eBay are giving me the runaround with endless requests to reset my password and log in - again and again and again.”

Helpful Report

Posted 1 year ago

“One star isn't even deserved for this joke of a company. I have been waiting nearly a MONTH to receive my funds from a sale, and a week before they are due to be released, eBay suspends my account and will NOT tell me why. The agent just parrots some BS scripts of "we're working on it" and will not tell me anything at all. Their practices are criminal and swear they are trying to swindle me out of my earned funds from my sale. DO NOT use this company. They will waste your time and steal your funds.”

Helpful Report

Posted 1 year ago

“Bought a metal lathe for four hundred fifty five dollars from lucky star they said it was delivered the day they said it was delivered I was here all day an seen ups FedEx an the post man go buy I turn it in after the dealer gave me a fake tracking number an eBay wouldent refund my money so ebay's guaranteed or money back is worthless I'll never buy anything from them again I just lost my money to both scammers”

Helpful Report

Posted 1 year ago

“I'm over all the BS”

Helpful Report

Posted 1 year ago

“I have been with them for close to 20 years and they have dropped so badly in the past few years i now use other methods on most of my items. First: did you know they actually have increased their percentage to 13.25% plus 30cents now. They also charge their 13.25% on the Taxes that the buyer pays on the purchase so if it is $10 in taxes, they charge the 13.25% which will cost you $1.32 cents. They told me it is for the complete purchase and talk about double charging??? This is it. I also found out we as sellers CONNOT LEAVE NEGATIVE COMMENTS ON A BUYER. I was so upset to find out that a buyer can leave negative feedback in seconds but we are not able to do so. So they buyers ALWAYS have 100% positive feedback, no matter how much they screw us sellers over. I was on the phone for almost two hours to leave negative feedback on a seller which would only take them 30 seconds to do so then us sellers will have to spend hours on the phone to get it off if it is unwarranted as a lot of times it is. All in all, eBay is the most on sided and the most despised selling site on the web anymore. Again, I have almost 20 years with them and now only sell MAYBE 10% of my items on that site and now really looking at getting out like so many have been now.”

Helpful Report

Posted 1 year ago

“The worst customer service ever when it comes to resolving an account issue. The chat is a waste. I don't think they are even humans. No person to talk to and the worst service ever.”

Helpful Report

Posted 1 year ago

“Being discriminated be EBay Being discriminated be EBay. They suspended my account without providing explanation why. I did nothing wrong and they told me I’m ‘putting at risk safety and integrity of their members’. Such a slap onto face, they didn’t provide any actual reason at all, because ‘it’s their policy not to disclose that information’ They take responsibility for nothing, provided no explanation for saying that I did something to breach integrity and safety, and I feel badly covertly discriminated against.”

Helpful Report

Posted 1 year ago

“eBay sucks I was scammed with old worn glasses lost 70 dollars and would rather donate my money than throw it away on this platform. Not a safe platform customer service is very poor resolving issues if they come up”

Helpful Report

Posted 1 year ago

“DO NOT SALE ON THIS SITE!!! They hit you with high fees and then hit you again with higher fees after that they get you with the hidden fees. After that they just sneak the money right out of your bank account with no explanation at all. I flip storage lockers and get good items dirt cheap and struggle to break even. RUN”

Helpful Report

Posted 1 year ago

“ebay charged me $55.83 for not selling an item (I set the price, I could have chosen any value and they charged me about 20% of the value: EVEN UNSOLD AND CANCELLED) They also held the buyers money for over two weeks after the buyer and seller cancelled the transaction. The buyer complained their money was being held and ebay chat representatives used this as justification for charging me $55.83. The other representatives Horrifying.”

Helpful Report

Posted 1 year ago

“After 19 years with eBay I think our relationship is at an end. I recently had an item returned that turned out to have been damaged by the buyer, it was brand new. The buyer got eBay involved 24hr after it was returned even though eBay gives the seller 48hrs to refund a buyer. eBay refunded the buyer before I even had a chance to check the item. eBay then kept the £35 final value fee they had taken for the sale. ROBERY. eBay says this is in their T’s and C’s well so what it’s effectively theft.”

Helpful Report

Posted 1 year ago

“I think there are better places to sell than ebay after several bad experiences selling. I misplaced tracking number (my fault) on item sold and shipped via USPS, as was stated in listing, but ebay refunded it quickly after buyer claimed not received yet (it was still within time frame of estimated USPS shipping). I later found the tracking number, which confirmed the buyer had actually received the item, but ebay would not provide the sale proceeds since they had already refunded it (I'm out $100). I closed my long-held account that had 100% positive feedback after that, but probably should have kept it open and only used it for buying and never selling (too risky). I have found options for selling that seem to have less risk than ebay in terms of withholding funds or refunding unfairly: https://amasty.com/blog/10-ebay-alternatives-2023/”

Helpful Report

Posted 1 year ago

“Ebay has more excuses for not doing the right thing for it's customers. Don't go there. USE Amazon.”

Helpful Report

Posted 1 year ago

Ebay is rated 3.1 based on 4,067 reviews