Name: Ebay
Rating: 3.09

“worst company ever worked with, don't waste your time or money, NO SELLER PROTECTION”

Posted 4 years ago

“Cannot stand ebay anymore and have now deleted my account FOR GOOD. Had a problem with them years ago and I thought I'd try them again... how wrong I was for doing so. AVOID AT ALL COSTS. 0345 NUMBER TO RING CUSTOMER SERVICE IS APPAULING. ALSO NO DIRECT EMAIL AND THE SELLERS ON THERE ARE NOT WHO THEY SAY THEY ARE. I WOULD ADVISE ANYONE TO STAY AWAY FROM EBAY AND ALSO WATCH OUT FOR WALLSTICKERSUK... THEY WILL TAKE YOUR MONEY AND SEND POOR QUALITY STUFF AND THEN DENY IT.”

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Posted 4 years ago

“Ebay is a bunch of money ungry c**ts, buyers can no longer trust the price listed, there are too many dodgy little fees along the way to rip ppl off, like paying for the item and shipping you find this hidden shipping and handling coming outta nowhere, I hope Ebay gets shut down or have whatever they have bombed or completely destroyed. You MFing money hungry parasites !”

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Posted 4 years ago

“EBAY GETS ☆ ONE STAR FOR WHAT THEY DID TO ME! I tried Selling a surfboard on EBay Anyways you always get offers I probably took it at $400 So the buyer didn't realize it was pick up only and paid and Money Was locked up in a kind of protection impound account. Until he or I Click the right button test say that the purchase Went through. Once customer realized he did not know it was a pick up only he was in Washington Or another distant state on the West Coast. He contacted eBay or sent me some notes as well saying he didn't know it was pick up only and wanted me to refund I really didn't know what to do without losing some money because somebody has a transaction fee of like 30 bucks maybe more It's been awhile so I kind of forget smaller Details like price. So anyway he reached out to a representative who got ahold of me said there is no transaction fee if there Was a refund get me right I was kind of concerned over the whole deal I've never done anything like this before selling or Bidding for anything but buying I never picked anything up locally but I have bought Stuff online which seems to work Great. Anyways after talking to see a few representatives may be several theThe consensus was I was From everybody On eBay staff was that I Would be able to refund the guyAnd not be charged he would that was the agreement that eBay Put on him in Order for this to go through. Because I didn't trust eBay Once I saw certain fees Lingering Somewhere in the account I don't really remember. So transaction was supposed to happen easy as pie Let's give the poor guy a break and refund him as long as I don't get charged in anyway. And what really happened was they charge me $400 from my personal banking and refunded him At the same time . Remember the money was in in a private impound account for PayPal or eBay I'm not sure it's been awhile anyways they charged me 400 Box that I need to for rent and gave the guy's money back and I still had to pay the fee. It took many hours to get this sorted out thank God after about a week of calling everyday I took it to pay pal and Pay pal surfer Broke it all down to this Malaysian eBay representative I mean it was like a bunch of scam artists working in the eBay Malaysian department that you have to argue That they stole from you by charging you $400 but given the guy his money back out of the impound account. I mean it was a hardship I don't have the extra cash to have somebody just pull 400 bucks for my bank Account. I'm not the brightest tool In the shed but why do I come out 400 bucks less out of my bank account when the guy got paid back from the impound account. It was almost impossible to argue this with the Malaysian support That eBay . Another thank God was that my wife is a walking tape recorder she spent most of the time on the phone several hours I think it was like 8 hours A-day arguing with Malaysian people they stole from and they were saying no You Owed that money. So confidence in eBay selling is already risky especially when somebody can return stuff But when they steal from you outright and try to Covered up in their own paper work. Covered up with managers that literally argue not on your defense but for the gain of Maybe stealing I don't know there is corruption everywhere and I think eBay has thieves within its Management in Malaysia. Ultimately pay pal save the day by saying that the gal was ripping me off and never Should have charged me From my personal account my bank account. It doesn't make sense that they couldn't see I was never paid a from the impound account because the transaction never went through it was like an argument Of word circles listening to my wife On the phone with eBay representatives who really were out for ebay making money or maybe their own dirty rotten thieving Malaysian Mob bosses. When you Go through As many management calls as I did with my wife and myself and not one of the eBay managers could come to the right conclusion that they owed me money and they took money from my bank account it's just dam jacked upAnd then I lost 30 bucks to a sell go through So I just cut my losses. I know it's been some years like within 3 I think what these b******'s need to pay with a badd review because that was high stress Of a big corporation not Policing its dirty Malaysian managers who try to steal from you. I am so often tempted by trying to sell on eBay but screw these b******'s who will scam you by tire up your time and possibly your money like me. They get their money I don't know how many people have been through the same thing I have but they should have never been allowed to take money from my bank account when I never got any from them. The big question why Isn't there a mediator that can resolve things quickly on there and why are they so blind in America as we had some at different times American representatives that were blind to the transactions as well. They should have been able to see that they robbed me 400 bucks and left me high and dry. They are so h*** bent on customers Satisfaction that this totally screw over the seller. This is the only revenge that I have for the loss of time and money trying to sort this out. So Forever FUQ U eBay !!!”

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Posted 4 years ago

“Caveat vendador! Poor place to sell. Poor customer service!”

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Posted 4 years ago

“So I sold one pair of jeans and have been sent 2 bills after the transaction was a finished. I recently just received another one for $5 fr shipping fees. I bought shipping through eBay as they offer less expensive shipping ...... well DONT BE SUCKED IN, DON’T DO IT! I have never had an experience like this on any other selling app. Will NEVER sell on ebay again....use Mercari”

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Posted 4 years ago

“So I sold one pair of jeans and have been sent 2 bills after the transaction was a finished. I recently just received another one for $5 fr shipping fees. I bought shipping through eBay as they offer less expensive shipping ...... well DONT BE SUCKED IN, DON’T DO IT! I have never had an experience like this on any other selling app. Will NEVER sell on ebay again....use Mercari”

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Posted 4 years ago

“They charging me for nothing worst conpany you can imagine!!!”

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Posted 4 years ago

“They charge me for something that was never sold !!! $ 150,00 Now I’m trying to contact costumer service And is no one dear 🥓🌭🍟🍔🍕🥪 This is ridiculous costumer service shold be working .... contact me asp eBay I wish I can give you 0 star 🌟”

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Posted 4 years ago

“Sold a pair of shoe, pay money to ship it And never got my money”

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Posted 4 years ago

“Avoid eBay at any cost! eBay it has become a breeding ground for scammers and they don't do anything to protect buyers.”

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Posted 4 years ago

“Terrible WEBSITE that promotes scammers and fraud, and doesn't do anything about it. I unfortunately was a victim of a scam. I understand its still my fault, but the fact that it took forever to get someone. Then once I got someone they just say awe I'm sorry that happened we sympathize....etc. they have have the scammers profile. They see he used the gift card. I look today and the account is still active. The gift card that can only be used on ebey they can't stop the transaction nor will they cancel the whatever was purchased by the scammer on ebay. This is a horrible place to buy or sell anything and I will no longer be doing business and DO NOT RECOMMEND ANYONE TO USE THIS. There is amazon now that is more reliable, and has people you can contact automatically. Not a automated system that ends up hanging up on you.”

Helpful Report

Posted 4 years ago

“Terrible WEBSITE that promotes scammers and fraud, and doesn't do anything about it. I unfortunately was a victim of a scam. I understand its still my fault, but the fact that it took forever to get someone. Then once I got someone they just say awe I'm sorry that happened we sympathize....etc. they have have the scammers profile. They see he used the gift card. I look today and the account is still active. The gift card that can only be used on ebey they can't stop the transaction nor will they cancel the whatever was purchased by the scammer on ebay. This is a horrible place to buy or sell anything and I will no longer be doing business and DO NOT RECOMMEND ANYONE TO USE THIS. There is amazon now that is more reliable, and has people you can contact automatically. Not a automated system that ends up hanging up on you.”

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Posted 4 years ago

“I tried to return a product, ebays website glitched and never completed the process. I spoke with 5 different agents, all of whom were incapable of doing anything, in the end they said it's my fault and nothing can be done. Ebays website caused technical issues and now I can't get my money back. Don't waste your time or money with these thieves, they don't know how to run a proper business.”

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Posted 4 years ago

“Got scammed by a seller who sold me a fake item. eBay was so unhelpful and gave conflicting advice. This dragged out the process, caused unnecessary stress and confusion. I'm still fighting for my refund until today. But the seller is allowed to continue defrauding buyers. After this experience, I will NEVER buy anything from eBay again.”

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Posted 4 years ago

“The best customer service of any comparable company! I’ve had absolute SUCCESS working with and being cared for by them.”

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Posted 4 years ago

“I never got my item due to covid shipping took longer accoding to seller but it never arrived now I can't get my money back and the seller is ignoring me and ebay does nothing but tell me to contact the seller. so I tell them the seller is ignoring me and ebay just keep saing to contact the seller WTH”

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Posted 4 years ago

“Good prices, loads of stuff”

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Posted 4 years ago

“Insufficient information for buyers to make an informed purchase decision. E-Bay has a responsibility to ensure full disclosure, as well as multiple pics. An easy platform to get scammed!”

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Posted 4 years ago

“Ebay doesn't care for its customers who are selling. I was forced to return an item I could prove was fine before sending to customer with evidence . Ended up losing all of the postage costs so out of pocket now.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Ebay Reviews