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Ebuyer.com Reviews

4.7 Rating 53,528 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Chris
Verified Buyer
“I have little complaint regarding Ebuyer, save that refunds seem to take ages, when paying takes a microsecond. Also they should talk between various departments, which would have avoided me getting a refund for something that was still in stock. However, where Ebuyer completely let the customer down is by using Yodel, who are renowned for being totally useless. In my case, they failed to deliver on a Saturday when it was paid for, managed to deliver on a Monday, at which time I discovered the item had been damaged in transit. they failed to pick up the damaged item on the Wednesday and then lied about attempting to pick it up and leaving a card. Their HQ also has a different idea of their times, stating they end collection at 1900, not 2100. The damaged item was eventually picked up on the Friday, but I was not told until Tuesday, despite my enquiries, that Yodel had managed to lose the return. Incompetent is too light a word, and their failure to deliver on all levels will drag Ebuyer down. Get rid of Yodel, or offer the customer a choice of delivery companies. I would have paid more for delivery to avoid any entanglement with Yodel, who are the most abjectly useless organisation I have ever come across. Hope that helps. I have repurchased another of the same item, as my refund has still not appeared. I've done this solely so that I can have my printer on a Saturday, as I work nights. We shall see what happens this time.”
Helpful Report
Posted 9 years ago
Mamade
Verified Buyer
“The good thing about Ebuyer is you can order your stuffs late and get it deliver the next day.”
Helpful Report
Posted 9 years ago
Brian
Verified Buyer
“First time I've used Ebuyer, but was recommended by a tech friend I trust. So far so good :-)”
Helpful Report
Posted 9 years ago
Gerard
Verified Buyer
“Good range of quality products. used the site as a "go to" for electronics. No problems so far”
Helpful Report
Posted 9 years ago
Lyubomir
Verified Buyer
“I got what I came for. Vast variety of products on reasonable price.”
Helpful Report
Posted 9 years ago
Paul
Verified Buyer
“Some good regular offers, with good prices, returns are handled well. The only quibble I would have is when ordering with the cheapest postage option of "upto x days", it seems to mean "will deliver express delivery at that last date, but no earlier" (you could usually see this in the tracking too). (I find the flat xenta iPhone/iPad usb->lightning leads are very good value for money, when on offer.)”
Helpful Report
Posted 9 years ago
Mr
Verified Buyer
“Easy to order , good price just awaiting delivery”
Helpful Report
Posted 9 years ago
Paul
Verified Buyer
“Ebuyer has a great selection of IT and Electronic products at good prices with swift delivery options.”
Helpful Report
Posted 9 years ago
Gerard
Verified Buyer
“GREAT SELECTION AND GREAT PRICES, WOULD DEFINITELY RECOMMEND HOWEVER WHEN PAYING IT CAN SOMETIMES TAKE A FEW ATTEMPTS TO TAKE PAYMENT WHICH CAN BE WORRYING. ALTHOUGH THIS MAY NOT BE THE SITE ITSELF BUT THE CARD ISSUER SO OVERALL VERY HAPPY.”
Helpful Report
Posted 9 years ago
Rhys
Verified Buyer
“Amazing prices..bought a 4k tv for £200.. and it'll be delivered within 1 day.perfect”
Helpful Report
Posted 9 years ago
Sam
Verified Buyer
“You are liars and thieves! I have proof and am not happy. Unless you redress the situation I will make it my mission to contact every computer mag and tell them how you have scammed me and defrauded me of my monies. Please contact me. 07714673104 Electrichobbit1@virginmedia.com”
Helpful Report
Posted 9 years ago
Tom
Verified Buyer
“Ebuyer has a wide choice of products displaying excellent graphics and information with useful reviews and product comparisons. Prices are very competitive and delivery times are quick at reasonable rates. Stock information and support service is also very helpful. I would definitely recommend ebuyer.”
Helpful Report
Posted 9 years ago
Trevor
Verified Buyer
“Reliable seller of quality tech.”
Helpful Report
Posted 9 years ago
KL
Verified Buyer
“There should be an option of not needing to sign-up to ebuyer when using PayPal as the payment method.”
Helpful Report
Posted 9 years ago
Simon
Verified Buyer
“Very good value. Website easy to use and checkout. Delivery prompt. All round good experience.”
Helpful Report
Posted 9 years ago
Sarah
Verified Buyer
“Great prices and great service - nothing else to add.”
Helpful Report
Posted 9 years ago
Nick
Verified Buyer
“easy site to use, good reviews from other users.”
Helpful Report
Posted 9 years ago
Dan
Verified Buyer
“Everything except 1 item I have ever order has been fantastic. That however is Lenovo's fault!”
Helpful Report
Posted 9 years ago
Edward
Verified Buyer
“Good delivery & seems reasonably priced”
Helpful Report
Posted 9 years ago
Gavin
Verified Buyer
“Easy to navigate site, reasonable prices, only issue is regarding postage costs (£15:20) for supposedly residing in the highlands of Scotland which I do not, I live on the mainland Scotland and feel as though being exploited because of my post code.”
Helpful Report
Posted 9 years ago
Ebuyer.com is rated 4.7 based on 53,528 reviews
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