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Ebuyer.com Reviews

4.7 Rating 53,527 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,527 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Anthony
Verified Buyer
“This is my first time using ebuyer, I found the site very user friendly and look forward to receiving my order”
Helpful Report
Posted 8 years ago
FIONA
Verified Buyer
“very informative website with a large range of products”
Helpful Report
Posted 8 years ago
Patrick
Verified Buyer
“very easy to use when looking to buy product online”
Helpful Report
Posted 8 years ago
STUART
Verified Buyer
“Very easy site to order from and great prices”
Helpful Report
Posted 8 years ago
Vincent
Verified Buyer
“Easy site to use, products are well detailed with adequate information and price range.”
Helpful Report
Posted 8 years ago
Harry
Verified Buyer
“Great selection of goods at a fair price with an easy payment process.”
Helpful Report
Posted 8 years ago
Paul
Verified Buyer
“I have used them for years, alternatives being Amazon (which I prefer because of Amazon vouchers from supermarkets etc and avoid cards online where possible) or a local supplier. I especially like next day timed delivery even for a late order, which is normally fine. But when things go wrong with express delivery, they do not seem to appreciate the urgency, the importance of communicating what is happening, or to compensate properly (on request they might refund the difference with regular shipping). At the time it can be highly annoying: eg. A year or two back, I ordered for urgent Saturday delivery within their deadline. But their processing was not completed within the deadline - and so the Saturday delivery was rescheduled to the Saturday a week later! It was resolved but not easily. Also once an aggressive "security check" on a card that had been used many times before meant an urgent order was cancelled at the last minute when I was relying on urgent delivery. I didn't realise until the delivery did not turn up. It does not happen very often and these are/were the only real problems over some years. They are OK with returns also, but were better some years ago. Overall a company as good or better than others, but some improvements could be made. Prices are very good, only occasionally will Amazon or even an Argos special (eg on a printer) be much cheaper.”
Helpful Report
Posted 8 years ago
Paul
Verified Buyer
“Normally very good, I had a problem once where I ordered something with a cash back offer on the last day it was available. When the invoice came through it was dated a few days later. An ebuyer were not interested in helping me out so I lost out on £50. Now I'm just careful when I order and make sure I'm well within dates for cash back.”
Helpful Report
Posted 8 years ago
Edward
Verified Buyer
“Signing up a bit of a pain would not proceed however other than that dead easy and good value”
Helpful Report
Posted 8 years ago
Ian
Verified Buyer
“Easy to use website hope that delivery promise is as good”
Helpful Report
Posted 8 years ago
Graham
Verified Buyer
“An easy and quick order and payment process.”
Helpful Report
Posted 8 years ago
John
Verified Buyer
“easy to use with good prices”
Helpful Report
Posted 8 years ago
Sharvi
Verified Buyer
“Easy search page (I am technical and know exactly what I look for so filters were very good). Straight forward sign up and payment. What more could you need?”
Helpful Report
Posted 8 years ago
Dave
Verified Buyer
“I've purchased from e.buyer before. It was even easier this time with an account already set up. Prices are good, and service is excellent.”
Helpful Report
Posted 8 years ago
DOUGLAS
Verified Buyer
“Good selection of products at competitive prices.”
Helpful Report
Posted 8 years ago
Lindsay
Verified Buyer
“A little confusion over registering - seems took a bit long, screen stated 'timed out', but then that I had registered! Oh well, small thing - ordering very straightforward, and post free as can wait a few days - great! I've been looking at Windows 10 for a long time off and on, now decided, so small wait is fine and looking forward to more dealings with Ebuyer - they get my recommendation on my experience so far.”
Helpful Report
Posted 8 years ago
Steven
Verified Buyer
“good comms when I got distracted from my purchase at the check out stage, e=mail sent fro ebuyer who kept my items in the check out,,,,,thank you very much”
Helpful Report
Posted 8 years ago
Miles
Verified Buyer
“Very easy to navigate website, easy to find products and good value for money, can not comment on delivery times or product as only just ordered”
Helpful Report
Posted 8 years ago
Justin
Verified Buyer
“Easy to use website. Found what I was looking for within seconds, and the payment system is straightforward and uncomplicated. Other ecommerce websites would do well to take note of what Ebuyer.com offers! Looking forward to using my new tech toys!”
Helpful Report
Posted 8 years ago
Arun
Verified Buyer
“I like ebuyer. I first used them years ago and the service was great. A good choice of products and competitive prices. Excellent. But why do I need to give you my date of birth to buy from you? This kind of data collection is just over the top these days.”
Helpful Report
Posted 8 years ago
Ebuyer.com is rated 4.7 based on 53,527 reviews
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