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Ebuyer.com Reviews

4.7 Rating 53,525 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,525 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Phillip
Verified Buyer
“Asked a question about product. Waited for nearly a hour and still no answer”
Helpful Report
Posted 8 years ago
Peter
Verified Buyer
“The process of checking out is over complicated by having to create an account - part of that process involves providing date of birth information, which is completely irrelevant to making a simple purchase. I strongly object to providing data such as date of birth, which if leaked, provides a piece of valuable information to hackers and fraudsters - I respect the fact that you endeavour to keep information secure, but some of the most secure financial sites on the planet are hacked regularly -there is no such thing as a completely safe site, so why put unnecessary personal information on it?? PJ”
Helpful Report
Posted 8 years ago
Jamie
Verified Buyer
“Would be nice to be able to have different billing and mailing address. Especially not being restricted to the UK.”
Helpful Report
Posted 8 years ago
Varsa
Verified Buyer
“had a lot of difficulty using your site”
Helpful Report
Posted 8 years ago
Stephen
Verified Buyer
“Site very good and clear. Spent £600 with Free delivery - get delivery next day - Then charged £12 + for delivery!!!”
Helpful Report
Posted 8 years ago
Gary
Verified Buyer
“delivery prices for next day are a bit high apart from that its good”
Helpful Report
Posted 8 years ago
Clive
Verified Buyer
“Almost gave up ordering, i do not want an account, i do not want newsletters , surveys , special offers et al i just need a laptop that is all . i do not want to give my date of birth, could not get any further without a company registration number which I dont have i am a sole trader so I phoned up, and could not place the order over the phone , you should count yourselves lucky i have actually ordered ! how is that for honesty !”
Helpful Report
Posted 8 years ago
Mr
Verified Buyer
“so far so good, still to be delivered”
Helpful Report
Posted 8 years ago
Naomi
Verified Buyer
“Convenient and simple, but search filters could be a bit more sophisticated”
Helpful Report
Posted 8 years ago
Catalin
Verified Buyer
“Seems to be value for money on all the products but there is not any more chance to have a finance as V12 is not any more with them.”
Helpful Report
Posted 8 years ago
Ade
Verified Buyer
“Well so every thing is good from this site I love ebuyer I haven't have any problems yet with ebuyer I will recommend it my friends and family it really a safe website 90% trust wordy ty ebuyer”
Helpful Report
Posted 8 years ago
Bradley
Verified Buyer
“no comment on the service yet. my first card got denied 5 times even after approving via my bank. then used my credit card and it all went well. i just hope i didnt miss the curt off.”
Helpful Report
Posted 8 years ago
Martin
Verified Buyer
“Web site states free delivery on orders over £49.99 - on same line order before 11.00pm for next day delivery. Then I was charged £8.98 for next day delivery. Very poor practice.”
Helpful Report
Posted 8 years ago
Richard
Verified Buyer
“Only just ordered. Simple enough but I don't like having to create an account to order. There should be a guest option, although the information supplied is essentially the same, I don't necessarily want the company to retain it. Free postage is nice but five working days is a long time. I definitely wouldn't pay for postage that still takes three working days!”
Helpful Report
Posted 8 years ago
Howard
Verified Buyer
“Ordering more than one item from the listing of available products is over complicated, in particular when a multiple number of a single item is needed. Many other web sites have a more straightforward layout, and I believe your ordering process can benefit if you look at them with a customer's point of view. Some products you label as 'free delivery' but the checkout seems to ignore that and automatically impose a delivery charge - then one has to accept free delivery within a certain number of days which which is hardly an incentive. Nevertheless, I shall continue scrutinize your daily 'offerings' as I have for several years. Howrd Evans”
Helpful Report
Posted 8 years ago
Dougal
Verified Buyer
“I live in Central Scotland, which I suppose is part of the Scottish Highlands. It never fails to amaze me with Companies south of the border who seem to think that the Highlands are in Outer Mongolia, if you go by the delivery times. I could get to Outer Mongolia in a lot less time than you quote to get a package approx. 300 miles”
Helpful Report
Posted 8 years ago
Jake
Verified Buyer
“I cannot remember my last purchase and I am only a very short way into this one so I have little to no feedback information.”
Helpful Report
Posted 8 years ago
James
Verified Buyer
“Ebuyer website is pretty straight forward. It's pretty standard, and I'd recommend it to a friend but I wouldn't over rate it. :)”
Helpful Report
Posted 8 years ago
Roger
Verified Buyer
“Excessive postage costs to the Isle of Man”
Helpful Report
Posted 8 years ago
Jonny
Verified Buyer
“Item was out of stock however I was not made aware of this until after full completion of order.”
Helpful Report
Posted 8 years ago
Ebuyer.com is rated 4.7 based on 53,525 reviews
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