“Delivery is exceptional! All the timber I recieved was fairly straight. My two bug bears is that some of the 4x2 was really rough, edges missing or massive machine marks in it. What as really a problem was the large amount of timber grade print on it. I'm used to maybe one per length but this is every foot! Making a veranda look pretty naff :(”
“Your delivery driver just dumped the pergola in my front garden and didn't let me know that it had been delivered. We were all in at the time but he didn't have the decency to even knock on the door to allow us to check if anything was missing. Also there is no fixing for fixing the post holders down onto the deck. For the money I have paid for this product I can honestly say that I wouldn't recommend your company to anyone else!”
“Great service and quick delivery. I needed to order extra decking to complete my project and it was delivered in a few days so was able to complete the deck replacement. The wood is very good quality and I love the delivery service especially with bigger items as can't transport it myself.”
“I am still upset :( there were 3 pieces of decking missing so when I complained you said it was my fault so you made me pay another £60 to replace them .. I’m a single mum so was at work when there arrived they are not the same size as the rest of the batch or the same quality
I’m going to have to save up to try and get a carpenter to sort it out”
