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Eezee Pte Ltd Reviews

4.1 Rating 621 Reviews
73 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Slow delivery date for 2 boxes of mask order, slow email reply. Stocks not up to date on website.
Helpful Report
Posted 3 years ago
Dear Ming Hui, Thank you for your kind review. We are extremely sorry to hear about the delay you are surfacing. We are working hard to upgrade our system for our client best experience with Eezee. We hope to see more of your support soon too! Meantime, should you have other view or opinion you would like to share with us, feel free to drop me an email @ Sue.yusro@eezee.com.sg. I will be always happy to assist you. Your sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd
Posted 3 years ago
My first experience was unfortunately very bad. I bought 2 simple items that were later confirmed as “out of stock”. I was then recommended 2 other options which I was not sure if were compatible or not. The Eezee team then had to contact the supplier to confirm that, which took almost a week. Finally after various emails and phone calls I was able to define which product had to be bought and pay the difference. The whole process took 2 weeks….I had a leakage to fix so certainly expected to have this sorted within a few days. Sharing this hopefully as constructive feedback. For the time being I would honestly not use the site anymore.
Helpful Report
Posted 3 years ago
Dear Mr Bruno Massote, Sorry to hear about your experience. We will take this seriously and look into improving our delivery service. We really appreciate you taking time out to help us improve. Kind Regards Sue Yusro Sr Client Service Manager
Posted 3 years ago
Two times have experience with eezee, and both have problems. Defective items, not honest sellers - this what i found on this platform.
Helpful Report
Posted 4 years ago
Hi Mitry, Sorry to hear about your experience. We will take this seriously and look into improving our seller and product quality. Thankful for the feedback and opportunities given to us so far. Hope that you can give us another chance again. Regards, Logan CEO, Co-founder
Posted 4 years ago
You need to simplify your website and make your it user friendly.
Helpful Report
Posted 4 years ago
Hi Richard, Thank you for your feedback. We strive for excellence and would love to find out more about how we could better improve our user experience for our customers. If you don't mind, we will have someone to reach out to you in the next few days to engage and request for more information. Regards, Logan CEO, Co-founder
Posted 4 years ago
Eezee Pte Ltd is rated 4.1 based on 621 reviews