Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 575 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was superb smooth,”

Helpful Report

Posted 3 years ago

Dear Sir, Thank you for your 5 stars. We are delightful to hear that you had a wonderful experience with Eezee. We look forward to more of your kind support. Take care and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“An easy to use platform , some items that can be improved further are the range of products available , the search functionality and ensuring the items not available are being listed as unavailable or out of stock etc ( encountered a case where I was allowed to order and vendor reverted that the product is not available and is discontinued )”

Helpful Report

Posted 3 years ago

Dear Jaikumar, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Bought a temperature scanner recently. Delivery was prompt with updates but delivery was short of the tripod stand. Though rectified thereafter but the initial experience was definitely below expectations.”

Helpful Report

Posted 3 years ago

Dear CS Yao, Sorry to hear about your experience. We will take this seriously and look into improving our delivery service. We really appreciate you taking time out to help us improve. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Hi Good morning! The staff were courteous, patience and helpful.”

Helpful Report

Posted 3 years ago

Dear Ms Rosalyn Yeo, Thank you for the 4-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“My first experience was unfortunately very bad. I bought 2 simple items that were later confirmed as “out of stock”. I was then recommended 2 other options which I was not sure if were compatible or not. The Eezee team then had to contact the supplier to confirm that, which took almost a week. Finally after various emails and phone calls I was able to define which product had to be bought and pay the difference. The whole process took 2 weeks….I had a leakage to fix so certainly expected to have this sorted within a few days. Sharing this hopefully as constructive feedback. For the time being I would honestly not use the site anymore.”

Helpful Report

Posted 3 years ago

Dear Mr Bruno Massote, Sorry to hear about your experience. We will take this seriously and look into improving our delivery service. We really appreciate you taking time out to help us improve. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“To have a better control of the delivery schedule. The driver should call the end user before delivery or the end user should be able to check with the driver the time schedule for delivery. I understand from the driver that this is not possible because he does not have the contact no. of the client.”

Helpful Report

Posted 3 years ago

Dear Mr David Lye, Sorry to hear about your experience. We will take this seriously and look into improving our delivery service. We really appreciate you taking time out to help us improve. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Fast delivery thank you!!!”

Helpful Report

Posted 3 years ago

Dear Kok Heng Thong, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Kind Regards Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Dear Nurfajri Ayu / Fuad Mubarak, I would like to take this opportunity to thank you your kind support of quick response. Annie”

Helpful Report

Posted 3 years ago

Hi Annie, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Delivery is slow and needed to be improved”

Helpful Report

Posted 3 years ago

Hi Liu Yu, Sorry to hear about your experience. We will take this seriously and look into improving our delivery service. We really appreciate you taking time out to help us improve. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Received the item within 2-3 days. Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Did not have a enjoyable experience buying from website. Had problem with payment and acknowledgment. Contacted live chat for support and was told to wait while he/she find relevant person to help me but i was left waiting many hours for reply.”

Helpful Report

Posted 3 years ago

Hi Kok Kiong, Sorry to hear about your experience. We admit that we are not perfect and very thankful for you to take out time to write feedback to help us improve. We will do an internal review to see how we can better our response time. Thank you! Regards, Logan CEO, Co-founder

Posted 3 years ago

“Straight forward on ordering and clear communication regarding delivery timeline. Delivery representative calls upon delivery and service was good.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Best quality of goods and on-time delivery.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our platform and team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Very easy to purchase. Delivery was fast.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Great if the site can show how much ad stock is available.”

Helpful Report

Posted 3 years ago

Hi Alex, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. The team is definitely working towards integrating inventory data to the platform over the next couple of years, it's one of our massive project that we are putting resources to. Really appreciate your support and we'll be looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Very pleased with the purchase. Eezee has transformed tremendously since the very first day we ordered from them. Just 1 thing to take note, after i cart out, i received an email reminder (the next day?) that i still have items in my cart. I have to manually delete it and double checked that i really submitted. Not sure if that's a technical glitch or what. Anw, thanks for your support all this while.”

Helpful Report

Posted 3 years ago

Hi Gin, Thank you for the 5-stars and review. Sorry to have caused confusion on the cart email and confirmed that it's a technical glitch on our side, the issue was known to us for some time and will be fixing it moving forward. We're happy that you have supported us through our growth journey, we hope to serve you alot better as we move forward together. Regards, Logan CEO, Co-founder

Posted 3 years ago

“all is good, thanks for delivering”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“happy with eezee for the deal and service quality”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“Good service Good information”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 5-stars and review. So glad that you had a really good experience with our team. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

“The P.S - I read all of them made me want to give you a review. The website is easy to use, quite clear however, please boldly mention the Import duty is to be paid by the customer. We will keep on checking EEZEE for our company requirements, appreciate if you can provide a different price for traders over end users. Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for the 4-stars and review. So glad that you had a really good experience with our platform. Let my team reach out to you separately to see how we can bring this partnership to the next level. Looking forward to support your next purchase. Regards, Logan CEO, Co-founder

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 575 reviews