Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 564 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good job & well done”

Helpful Report

Posted 3 years ago

Dear Mohd Hazmi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Delivery time is too long, sometimes it's almost a week.”

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Posted 3 years ago

Dear Sir/ Mdm, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Very happy to get the items that we need for your project.”

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Posted 3 years ago

Dear Mr Toh, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Yours Sincerely, Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Able to find the Business need product here. It will be added advantage if in future integrate timeline to ship and tracking feature. That will elevate this platform to another level.”

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Posted 3 years ago

Hi Noom Tai, Thank you so much for this 5-star review. We had shared your review with our product team too. We really appreciate you being a customer and helping to share the word about us. Stay safe and take care Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Had an order in early May, with promised delivery by the end of June. Had some issues with the delivery since the entirety of the goods only came in end July. Quite a long lead time but given the global situation, could understand the constraints faced. Overall, Eezee had good B2B products suitable for my business' use.”

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Posted 3 years ago

Dear Desmond, Thank you for the kind words. We’re so happy your visit at Eezee went so smoothly except for the transit time. The pandemic situation has affect the global transportation transit time to be much longer then expected. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“SUggest we can have a direct contact person for some simple query.”

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Posted 3 years ago

Hi Sandra, Thank you for your kind comment. We are working on increasing more resources and working towards building customer excellence team. We hope to see more of your great support with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Great service”

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Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind comment. We are happy to hear that you have a great experience with Eezee. Hope to see more great support from you again. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I would like to raise our concern with regards to our recent order. Being notify over the system that our goods sucessfully arrived. Unfortunately in reality, did mentioned that your system wrongly advised upon myself keep asking the status of my shipment. On top of that, your person in-charge told me that our Goods being categorised as dangerous goods even though just a battery charger and hard to ship out due to convid-19 pandemic. I never experience that before. Why a lot of excuses we received after payment being made? Hope our next arrangement goes smoothly without any challenges. Thank you.”

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Posted 3 years ago

Dear Sir, Thank you for your kind review and recent purchase with Eezee. We would like the opportunity to investigate your feedback further. Please could you contact me at sue.yusro@eezee.com.sg. We’ll work with you to resolve any issues as quickly as possible. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“* Request for wider range of the coffee & dairy product section, ie: Starbuck capsule, coffee mate Liquid Creamer, etc. Keep up your Good services and support, Thank you.”

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Posted 3 years ago

Dear Pauline, Thank you for your kind review. We are so glad that we are able to meet your expectation. We hope to see you shop thru Eezee again. Have a good day and stay safe ahead. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Very bad experience, I ordered the tenax on 2 July, only received 19 July after repeated calling customer service.”

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Posted 3 years ago

Dear Sir/Mdm, We would like the opportunity to investigate your feedback further. Please could you contact me at sue.yusro@eezee.com.sg. We’ll work with you to resolve any issues as quickly as possible. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Bought switches for my new house. Love that the prices on eezee.sg are rather competitive, if not, cheaper than other platforms. Love how the delivery man ensured that someone collects the items, showing me that my items will not be carelessly left at my doorstep. However, for someone who values aesthetic (it affects the overall shopping experience!), I didn't appreciate that my boxes of switches are packaged in a red plastic bag. I would have very much appreciated if the team looks into re-packaging the items in a more professional manner. Furthermore, I did enquire about the technical specs of the switches before buying on the live chat but no one replied me even after waiting for a week so I had to buy it in faith that it works (it did hehe) :-(”

Helpful Report

Posted 3 years ago

Dear Amanda, We are sorry that your experience at Eezee Pte Ltd didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at sue.yusro@eezee.com.sg. Again, thank you for your feedback! Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“You should have shipment status on your website, my previous order I have to call call center to follow up the status so no more order”

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Posted 3 years ago

Dear Sir / Mdm, We appreciate your kind feedback. We are extremely sorry with regards to the unavailability of shipment advise on our website. We are investigating the matter and work on improvement for our website. We love to hear more from you, you may email to me @ sue.yusro@eezee.com.sg. Hope to hear from you soon. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Well received but hopefully Eezee can have prompt update for the delivery status, not only reply when I send the enquiry in.”

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Posted 3 years ago

Dear Sir / Mdm, Thank you for your kind review and 4 star rewards to Eezee. We are glad to hear that you receive good support from our Customer Service team. We hope to see more of your great support to shop @ Eezee Meantime, have a great day and week ahead! Stay Safe and take care. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“The company was sourcing for surgical disposable masks for staff. Checked out Eezee Pte Ltd from the website. Easy navigating website. Eezee Support, Operation Team and Enterprise Team were very polite and helpful. From enquiries and purchasing and to logistics delivery and eventually invoicing. Clear steps and processes all the way. Kudos to the team!”

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Posted 3 years ago

Dear Mei Fong, Thank you for the high five star. We are so glad to hear you have great experience with Eezee. We do look forward to more of your support to shop more @ Eezee. Meantime, have a great day and week ahead! Stay safe and take care. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Service provided was excellent. Customer service response was on time and accurate. Products delivered as promised. Will definitely shop at Eezee. Keep up the good work.”

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Posted 3 years ago

Hi Rashida, Thank you for your kind review and high five stars to Eezee. We appreciate the great compliment. We are happy to hear that you are happy with the service. We hope to see you more often to shop with Eezee too. Take care and stay safe Yours Sincerely Sue Yusro Sr Client Service Manager

Posted 3 years ago

“Some of the items only have one line description. Would be better if a complete technical description would be included.”

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Posted 3 years ago

Hi Joefrey, Thank you for your kind review. I will share your review with my team and we will look into it to make it possible for all our buyer. If you would like to share more regards to your review, you may always drop me an email - sue.yusro@eezee.com.sg. Look forward to more of your support thru Eezee. Have a great day and stay safe always. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Good service 👍”

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Posted 3 years ago

Dear Sankar, Thank you for your golden thumbs up. We are happy to hear that you have an excellent experience with Eezee. Do hope to see more of your support thru Eezee. Meantime, have a good day and week ahead! Take care and stay safe. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“First purchase we got duplicate payment, pls improve, till now refund has yet be seen. Any free delivery if hit certain amount? Pls advise”

Helpful Report

Posted 3 years ago

Hi Judy, Thank you for your kind review. We apologized with regards to the error encounter. Understood our Account is handling your issue and we will refund you within these couple of days. Should you not hear anything from account these couple of days, do drop a note to me - Sue.yusro@eezee.com.sg. Take care and stay safe! Your sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Slow delivery date for 2 boxes of mask order, slow email reply. Stocks not up to date on website.”

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Posted 3 years ago

Dear Ming Hui, Thank you for your kind review. We are extremely sorry to hear about the delay you are surfacing. We are working hard to upgrade our system for our client best experience with Eezee. We hope to see more of your support soon too! Meantime, should you have other view or opinion you would like to share with us, feel free to drop me an email @ Sue.yusro@eezee.com.sg. I will be always happy to assist you. Your sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“bought a coin sorter machine which can separate the old and new coins. however, was informed that it is out of stock and asked if we would like to take another model which cannot sort old coins. we agreed since we handle mostly new coins. However, machine is not usable with new coins instead of old coins. Been trying to settle for more than 1 week but issue still not settled.”

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Posted 3 years ago

Dear Eunice, Thank you for your product review. We apologized that you are not getting the best experience from Eezee. As spoken earlier, we are looking into this issue and shall revert to you soonest. Moving forward, we hope to see your support again! Yours sincerely, Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 564 reviews