Eezee Pte Ltd Reviews

Name: Eezee Pte Ltd
Address: 71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore, Singapore, Singapore
Rating: 4.07

4.1 Rating 575 Reviews

74 %

of reviewers recommend Eezee Pte Ltd

4.1

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Eezee Pte Ltd 5 star review on 28th February 2022

Freddie Chong

Eezee Pte Ltd 5 star review on 7th February 2022

Anonymous

Eezee Pte Ltd 5 star review on 26th January 2022

Subbaiyan Sivakumar (Utracon Structural Systems P/L)

Eezee Pte Ltd 5 star review on 7th January 2022

James Wong (Self Employed)

Eezee Pte Ltd 5 star review on 2nd January 2022

Phan Bunthoeun (E-Power House Co Ltd)

Eezee Pte Ltd 5 star review on 30th September 2021

Yuanita (PT BINTANG ANUGRAH SAMUELRENO)

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team called and confirm timing before delivery, which is awesome. Item received in good condition and as expected. Good for a 2.8M ceiling.”

Eezee Pte Ltd 5 star review on 28th August 2021

Helpful Report

Posted 3 years ago

Dear Thomas, Thank you for your kind feedback. I really appreciate you taking the time to share your feedback and being so open with us. We hope to see you shop more with Eezee. Yours Sincerely Sue Yusro Sr Clients Service Manager Eezee Pte Ltd

Posted 3 years ago

“A fantastic setup for business user but here is my experience buying from Eezee, 1) Product enquiry at product page not answered until I contact Eezee. 2) Always have to go through Eezee staff via email when I have another product question. 3) After purchase, no clue when delivery will be made other than a range of days order will be delivered. Then out of the blue, got a call from deliveryman. 4) Told deliveryman to reschedule as there was no one in office to accept delivery. 5) No show on day of rescheduled delivery date. 6) Called Eezee customer service the next day but unable to confirm delivery time slot. 7) Compromise was reached that deliveryman will call at least 1 hour before making delivery. 8) Deliveryman just showed up and when asked why he did not call, he reply was 'I was not told' Good effort to set up this site but there is a lot to learn from established players like Lazada or Shoppee especially when it comes to delivery.”

Helpful Report

Posted 3 years ago

Dear Borr, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to sue.yusro@eezee.com.sg with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“It's good to obtain the quotation online. Due to the payment terms (payment in advance), the purchase request via Ariba system was denied.”

Helpful Report

Posted 3 years ago

Dear Jijiang, Thank you for your kind feedback. Do drop us an email to enquiry@eezee.com.sg should you still face some issue with regards to your order. Our team of customer service expert will be happy to assist you. Hope to see your order thru Eezee. Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“There are area which Eezee can improve and reference from other similar E-commence platform like Lazada, Taobao, Shopee or Amazon. I have notice that item listed in Eezee might not be available after user has issue a purchase order. Vendor will feedback that item has stock out or discontinue. This is rarely encounter in other platform, but it commonly in Eezee. This create a lot of issue on the buyer as they need to seek approval from higher management to cancel purchase order. If Eezee has a feature like Taobao which user can send their shopping cart list to another user for final payment. As currently each department has 1-2 purchaser. User will browse through Eezee and copy individual item link, thereafter send all the item link and indicate the quantity to purchaser. This greatly reduce purchaser job as they handle more than 5-7 user's order to be place on Eezee. It will create a better user experience as they do not need to copy multiple link for each item and inform purchaser through email.”

Helpful Report

Posted 3 years ago

Dear Moses, We appreciate your valuable feedback. Constantly we are working into product improvement for customer enhance experience. We will be more happy to hear more from you too. You may drop me an email at Sue.yusro@eezee.com.sg Your Sincerely Sue Yusro Customer Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I can only commend the hardworking guys at Eezee for their great customer service, swift replies to my queries. Eezee is a great place to purchase any safety related items.”

Helpful Report

Posted 3 years ago

Dear Muhammad Yazed, Thank you for your kind feedback. We are so glad to hear you had a great wonderful experienced with Eezee. We look forward to see you shopping with Eezee again! Thank you and best regards Yours Sincerely, Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Delivery very quick,response email is fantastic. Overall arrangement is five stars.”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for the awesome feedback. We look forward to more of your purchase with Eezee. Have a good day. Stay safe! Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I like the staff for their professionalism and speed in answering to enquiries. They are responsive and helpful.”

Helpful Report

Posted 3 years ago

Dear Francis, Thank you for your kind comment. We appreciate the valuable feedback. We are working hard to ensure our customer experience the best! Kind Regards Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I like the identification and payment platform which using Singpass to login. I would like to explore of putting my hospital health screening packages to out up on Eezee platform as well.”

Helpful Report

Posted 3 years ago

Hi Chan, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Thanks, well received in good condition. Delivery was quite fast too. The aqua poly is good and it's exactly what I was looking for. Thanks for selling this.”

Eezee Pte Ltd 5 star review on 13th August 2021

Helpful Report

Posted 3 years ago

Dear Helen, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Easy to use and fast delivery!”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for leaving a 5-Stars review. At Eezee Pte Ltd, we continuously strive to serve you better. We are glad that the team has managed to meet your needs for the purchase product. Looking forward to serving you in the future! Best Wishes Sue Yusro Sr Client Services Manager Eezee Pte Ltd

Posted 3 years ago

“received with good condition.”

Helpful Report

Posted 3 years ago

Dear Char An Qi, We are incredibly grateful that you took the time out to leave us a 5-Star review. meantime, stay safe and take care. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“good job & well done”

Helpful Report

Posted 3 years ago

Dear Mohd Hazmi, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Delivery time is too long, sometimes it's almost a week.”

Helpful Report

Posted 3 years ago

Dear Sir/ Mdm, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Very happy to get the items that we need for your project.”

Helpful Report

Posted 3 years ago

Dear Mr Toh, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Yours Sincerely, Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Able to find the Business need product here. It will be added advantage if in future integrate timeline to ship and tracking feature. That will elevate this platform to another level.”

Helpful Report

Posted 3 years ago

Hi Noom Tai, Thank you so much for this 5-star review. We had shared your review with our product team too. We really appreciate you being a customer and helping to share the word about us. Stay safe and take care Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Had an order in early May, with promised delivery by the end of June. Had some issues with the delivery since the entirety of the goods only came in end July. Quite a long lead time but given the global situation, could understand the constraints faced. Overall, Eezee had good B2B products suitable for my business' use.”

Helpful Report

Posted 3 years ago

Dear Desmond, Thank you for the kind words. We’re so happy your visit at Eezee went so smoothly except for the transit time. The pandemic situation has affect the global transportation transit time to be much longer then expected. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“SUggest we can have a direct contact person for some simple query.”

Helpful Report

Posted 3 years ago

Hi Sandra, Thank you for your kind comment. We are working on increasing more resources and working towards building customer excellence team. We hope to see more of your great support with Eezee. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Dear Sir/Mdm, Thank you for your kind comment. We are happy to hear that you have a great experience with Eezee. Hope to see more great support from you again. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“I would like to raise our concern with regards to our recent order. Being notify over the system that our goods sucessfully arrived. Unfortunately in reality, did mentioned that your system wrongly advised upon myself keep asking the status of my shipment. On top of that, your person in-charge told me that our Goods being categorised as dangerous goods even though just a battery charger and hard to ship out due to convid-19 pandemic. I never experience that before. Why a lot of excuses we received after payment being made? Hope our next arrangement goes smoothly without any challenges. Thank you.”

Helpful Report

Posted 3 years ago

Dear Sir, Thank you for your kind review and recent purchase with Eezee. We would like the opportunity to investigate your feedback further. Please could you contact me at sue.yusro@eezee.com.sg. We’ll work with you to resolve any issues as quickly as possible. Yours sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

“* Request for wider range of the coffee & dairy product section, ie: Starbuck capsule, coffee mate Liquid Creamer, etc. Keep up your Good services and support, Thank you.”

Helpful Report

Posted 3 years ago

Dear Pauline, Thank you for your kind review. We are so glad that we are able to meet your expectation. We hope to see you shop thru Eezee again. Have a good day and stay safe ahead. Yours Sincerely Sue Yusro Sr Client Service Manager Eezee Pte Ltd

Posted 3 years ago

Eezee Pte Ltd is rated 4.1 based on 575 reviews