Efficient Light Reviews

Name: Efficient Light
Rating: 4.36

4.4 Rating 433 Reviews

84 %

of reviewers recommend Efficient Light

4.4

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01752 724095

Email:

sales@efficientlight.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward online transaction, and the bulbs I ordered were received within 3-5 working days as stated, securely packaged. Price was good. Would use them again.”

Helpful Report

Posted 7 years ago

“Do not use this company. Waited 2 weeks for order only to find when we chased it up they hadn't even ordered it when we were promised the product would arrive within 7 days. Very unhelpful on the phone and struggled to get a refund,”

Helpful Report

Posted 7 years ago

“Order placed 7th April, heard nothing, chased on 23rd April, response saying some items on website were no longer available, revised order placed 25th April, processed 5th May, delivery over a month after first order. Very slow! Plus website out of date”

Helpful Report

Posted 7 years ago

“Good website.delivery as promised.excellent product.”

Helpful Report

Posted 7 years ago

“i found efficient lighting very helpful and always contacted myself when a return call was required i have now recieved my wall lights and the packaging was very good and i would recommend this company in the future mr p o brien”

Helpful Report

Posted 7 years ago

“I bought out doors lights from this company and my items didn't arrive when they said tok 20 days instead seven days I call customer service tha said is nothing we can do I ask for manager he was very rude I think this company it's bad to care about there's costumes and poor service”

Helpful Report

Posted 7 years ago

“The web site is poor and without all the information / technical spec or decent filters to narrow the search. When emailing to find more information or get advice they had to be constantly chased and the lead times given were misleading. I wanted to support a local company, however I would not use them again.”

Helpful Report

Posted 7 years ago

“Very pleased with the quality of the lamp and the prompt delivery.”

Helpful Report

Posted 7 years ago

“Helpful on the phone after confirmation email not received and with describing and finding alternative items. Items themselves seem to be great quality and were exactly what I needed. They fit the existing cut-outs perfectly. Only improvement I can think of would be in communications but that's minor issue, as a tradesman I would use this firm again.”

Helpful Report

Posted 7 years ago

“No sign of order and so rang to chase up. Promised a ring back which didn't happen. Rang again and again promised a ring back and didn't happen. Rang again and given a delivery date, didn't happen. Rang again and given a delivery and threatened to cancel order and this time it was delivered. Why would I go back?”

Helpful Report

Posted 7 years ago

“Quick delivery safely packaged star light is beautiful very pleased”

Helpful Report

Posted 7 years ago

“Excellent thanks!”

Helpful Report

Posted 7 years ago

“Good personable service. Stock had to be ordered in and delivery arranged, and their staff were only too pleased to assist this process. Thanks.”

Helpful Report

Posted 7 years ago

“Great light and very efficient shipping”

Helpful Report

Posted 7 years ago

“Garden lamp took 3 weeks to arrive and then was delivered damaged and was poor quality”

Helpful Report

Posted 7 years ago

“After visiting this shop for kitchen spotlights, we were talked into buying something completely different. This was not compatible with the switches we had already bought so we returned the lights to the shop to be told a refund would be issued. We are still waiting for that refund 3 weeks later. I have made several phone calls to be told the refund will be processed or Giles will ring me back. Nothing. Sent emails. No reply. This company obviously thinks its acceptable to steal your money and then completely ignore you!! Registered letter now sent to the company informing of legal action and reporting to Trading Standards. Beware in dealing with this company.”

Helpful Report

Posted 7 years ago

“In - Efficient Lighting completely messed my order up, Awful communication, Said they had refunded my money. 10 days later I am still waiting. I can feel a CCJ application coming on. Disgusting”

Helpful Report

Posted 7 years ago

“I waited 10 days for delivery and when it arrived the light had a potentially dangerous manufacturing fault. I ask for a refund and return paid label and had no response after another prompt I was asked to supply photos, which were sent, no response, eventually I was asked to return the light no return label was issued so 10 days after receiving the item I paid for the return carriage. A week later after the intervention of Google Certified Shops, I received a refund for the light but not the return carriage. The delivery time, product, response to emails and customer care were very poor.”

Helpful Report

Posted 7 years ago

“I ordered two light fittings 8 days ago, had no email or advice since. I rang to enquire as to the position as items needed now urgently to complete project. I was informed the lights are still with the supplier in Germany ! with no idea when I might receive them No apology, 'Danny' hung up on me Very poor service. I suppose you get what you pay for after being attracted by competitive pricing”

Helpful Report

Posted 7 years ago

“faultless transaction, no complaints at all. Delighted with the light too.”

Helpful Report

Posted 7 years ago

Efficient Light is rated 4.4 based on 433 reviews