Efficient Light Reviews

Name: Efficient Light
Rating: 4.36

4.4 Rating 433 Reviews

84 %

of reviewers recommend Efficient Light

4.4

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01752 724095

Email:

sales@efficientlight.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the bulbs I ordered as I'd been struggling to find the right ones anywhere and they arrived extremely quickly”

Helpful Report

Posted 8 years ago

“Extremely helpful. The light we ordered originally had been discontinued They took the time to contact me and explain that there was a replacement available and then preceded to explain how to fit it. They were very prompt with delivery and on receiving the goods all the extra fittings came with it. Excellent service. Would definitely recommend them and I will be using them in the future”

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Posted 8 years ago

“I ordered three sets of strip lights for under Kitchen cupboards for the same price as one set was selling at, on other sites, they arrived within two days and worked perfectly when fitted. So Great price, Great items and very quick delivery. I will definitely order from Efficient Light again Regards John R”

Helpful Report

Posted 8 years ago

“Over the past few years Efficient Lighting has been my online supplier for spare tubes for my Green Brook under cupboard lights. I recently ordered 2X20 watt tubes which, on arrival, were the incorrect size. Having then looked on other websites I concluded that my particular fittings had been discontinued & presumably the alternative was a different size. At that point in time I had the misfortune to have a telephone conversation with Mr Giles Boardman who I believe is the MD. He seemed incapable of grasping the situation & was extremely rude & arrogant. I will certainly not be recommending his company. Judging from other websites I'm not the only person who has fallen foul of Mr Boardman.”

Helpful Report

Posted 8 years ago

A good summary of what can be so upsetting about running a company in the UK.... The item ordered was an LL10t4 - which fits the Leyton range perfectly. As opposed to the MLLt10....which fits the Greenbrook range perfectly! The problem is that pointing this out was "rude" having listened for over 30minutes to how we'd made a mistake. I agree I found it hard to "grasp the situation" and I'm sorry that pointing out the wrong product had been ordered was "rude". I even offered to send out the correct product as we had the last remaining (correct Mllt20) tubes in the country at that point. Lighting is a huge and complicated topic, we offer 21 000 products for example - please feel free to ask for advice to avoid ordering a Leyton product for your Greenbrook light!

Posted 8 years ago

“Did not get the bulbs ordered Gu10 50W 2900K 35 Degree lucky the ones sent Gu10 50W 2700K 36 Degree fitted, perhaps replacements for the ones ordered but no communication with regard to the replacements, some of the boxes old stock and was relabelled not impressed. Glad that there is a new website the old one was not easy to navigate adding and subtracting items and number of items on the order was cumbersome. Not likely to use your company again!”

Helpful Report

Posted 8 years ago

“ORDERED LIGHT FITTING ARRIVED NEXT DAY ITEM WAS FITTED AND WORKING WITHIN THIRTY MINS MANY THANKS RECOMMEND TO ALL”

Helpful Report

Posted 8 years ago

“Efficient Light went out of their way to call me personally when an item I had ordered - which is short supply everywhere - was discontinued. The item was a fluorescent tube for under unit kitchen lighting, and although they had no stock remaining of individual tubes, they did still have some light fittings containing tubes - which they offered to me at a discounted price. The items arrived in extremely good packaging - as obviously these tubes are quite fragile - and I would thank them for their excellent service. I would not hesitate to use them again or to recommend them.”

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Posted 8 years ago

“Great...Efficient service!”

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Posted 8 years ago

“I am very sorry to have to leave a very negative review for this company. I bought from them a very simple item which I have not even received yet and then they want me to leave feedback. Naturally I am disappointed with the very poor service that I have received from this company and would in no way endorse their efficiency.”

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Posted 8 years ago

“All Ok & well packed”

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Posted 8 years ago

“The person I spoke to was very helpful and the goods arrived quickly.”

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Posted 8 years ago

“Good service, we were phoned to say that the lamp we had ordered was not in stock but that an alternative was available, that arrived quickly. We would use this company again. Thankyou”

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Posted 8 years ago

“Name of the company absolutely reflects the service! Will definitely use again. Thank you guys !”

Helpful Report

Posted 8 years ago

“The delivery was exactly as i expected.”

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Posted 8 years ago

“Very good advice given regarding the light fiting and how to install it.”

Helpful Report

Posted 8 years ago

“I placed an order on line, when it arrived it was the wrong item. I telephoned the company and gave information of what I wanted, I was told this was no longer available. If I wanted to reorder I would be advised on a substitute item. This I thought to be very good”

Helpful Report

Posted 8 years ago

“The business with your company was a deliberate fraud!!!”

Helpful Report

Posted 8 years ago

Amazon use a service called Euorpean Fulfillment Network, every time they change anything on our account they helpfully turn on our EFN, they have done it several times as it earns Amazon more money....! The unfortunate repurcussion of this boring bit of information is exactly what happened here - we couldn't fulfill this order for Germany due to Amazons mistake and hence had to offer alternative products. Sorry this is 'not very Amazon'. As in this case the alternative product was not wanted we had to refund the transaction in full and apologise profusely. We rarely go into the Amazon EFN situation with a client as no one likes a company who doesn't take responsibility for their mistakes and the long and the short of it is this was our mistake. But was this really "fraud"......? Paying no tax on 2billion of sales would be fraud, surely this was just a mistake that we put right immediately it was identified to us and apologised for the clear distress it caused......

Posted 8 years ago

“I was told that the item I wanted was no longer available. Efficient Light was the first place I looked at after entering the item I wanted on Google and what do you know they had the item in stock. Placed the order on Friday and it arrived in the post the following Monday. Thank you, good job.”

Helpful Report

Posted 9 years ago

“Extremely helpful member of staff went out of his way to explain to me how he could sort out my problem. Will definitely do business again and will recommend to others.”

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Posted 9 years ago

“r50 eyeball downlight arrived securely packed and well made.delivered quickly and fair priced”

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Posted 9 years ago

Efficient Light is rated 4.4 based on 433 reviews