EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,323 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was somewhat disappointed with the bouquet. The presentation was somewhat disappointing and a couple of flowers didn’t bloom within the 48 hour period. I selected the large option and really didn’t meet my expectations”

EFlorist 2 star review on 13th October 2022

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Posted 2 years ago

“The delivery was very prompt but the very high cost of the flowers did not warrant the amount of flowers that were in the bouquet i am sorry but will not be using you again.”

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Posted 2 years ago

“Ordered a large size but when it arrived it didn’t look like a large, few of the roses were damaged and the message card was not even in the box.”

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Posted 2 years ago

“Quick and easy to use website. I was really disappointed with the flowers themselves. They looked nothing like the photograph and even after they opened and bloomed, they looked like a reduced price supermarket bunch at the end of the day. I did want to send a complaint email but the flowers were for a friend currently having chemotherapy so I didn't want to keep asking for daily photo updates. She appreciated the gesture which was nice enough. I don't like leaving negative reviews in general but with the cost of living, flowers are even more of a luxury so you would expect them just to look as they cost. Thank you.”

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Posted 2 years ago

“The vase I bought for the flowers was leaking water looks like there is a very small hole in it”

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Posted 2 years ago

“Nothing wrong with the delivery. I left a review for that, but I have been harassed to leave a review which has already been done.”

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Posted 2 years ago

“Flowers were not delivered till 16.17 in the afternoon, these flowers were for a special birthday, bit late in the day.”

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Posted 2 years ago

“I paid for a medium bouquet and it was more of a spray of flowers, could have done better myself”

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Posted 2 years ago

“The delivery driver/service was awful. The box was all crushed squashed and ripped open. It wasn't left in a "safe place" with a delivery card. My dad just found them thrown under his car. There was no need for them to be thrown any where as my parents were in and have cameras. Noone rang the doorbell to deliver the flowers. Furthermore this was a surprise for their 30th anniversary but it has now totally put me off from using this florist and this service again. I am very saddened and disappointed by this. I am chronically ill and disabled so it is hard for me to get out so I saw your florist on line and thought you would be good, reliable to use. Seems I was very wrong. Not happy at all.”

EFlorist 2 star review on 7th October 2022

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Posted 2 years ago

“The flowers arrived at delivery address late afternoon. They were dry and floppy and some petals had fallen off. I was very disappointed with them. They were a birthday present for my sister.”

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Posted 2 years ago

“Unfortunately flowers were drooping within 2 days.”

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Posted 2 years ago

“The flowers arrived and looked like they were dying already which was a shame. I paid extra for large and they was no where near large as I’ve had/seen before. The delivery was on time and next day which was good. Just disappointed with the quality”

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Posted 2 years ago

“Arrived late afternoon today Monday 3rd October, I requested delivery for Friday 30th. I am most disappointed. Joan C.”

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Posted 2 years ago

“Used many times before but really disappointed on this occasion. Bouquet got hand delivered. It got left on the door step in a Wilkos bag in the pouring rain at 4 pm. No note through the door was Left. And it was only found when I asked if they enjoyed the surprise flower delivery four hours later. The flowers drenched Poor delivery Poor service Money wasted.”

EFlorist 2 star review on 3rd October 2022

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Posted 2 years ago

“I ordered the flowers with vase, chocolates and proceco. Flowers beautiful with Vase but no chocolates or Proceco.”

EFlorist 2 star review on 2nd October 2022

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Posted 2 years ago

“Disappointed as ordered for same day delivery for a birthday gift I’d forgotten to send. After placing my order, paying for it and confirming the same day delivery I later received a text to say they couldn’t deliver that day. I asked to cancel the order to be told it would be 3-5 days before I was reimbursed. Very unhappy as it was too late to sort anything else for the same day by this point.”

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Posted 2 years ago

“Disappointed with chocolates only 3 in the box”

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Posted 2 years ago

“The flowers were lovely, but as it was for a birthday it would of been nice if they arrived in the morning, and not gone 5.30 when we were on our way to dinner. So birthday girl did not get her flowers until 11.00 when we got back home”

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Posted 2 years ago

“Flowers didn't arrive to the reception until 6.30 - which is unmanned by then so I'm still not sure whether mother-in-law got them. £43 is a lot to pay for something that didn't arrive during her birthday celebrations.”

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Posted 2 years ago

“Delivery thursday. original roses not available-so accepted alternative.Outstanding presentation,but disappointed in the roses content.The 5 t-roses ok-still look good.The 5 spray roses :- 1. did not open at all 2. two of them wilted within 2 days, the 3 others by sunday this resulted in "a to much greenery" look. For the price paid expect bouquet to last at least 5-days.”

EFlorist 2 star review on 27th September 2022

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,323 reviews