EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery to schedule, friend told me they were lovely.”

Helpful Report

Posted 1 year ago

“Simple ordering, excellent quality, fast delivery.”

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Posted 1 year ago

“First time using EFlorist and certainly won’t be the last. Great price but more important beautiful fresh flowers and great delivery plus a cheeky box of chocolates”

EFlorist 5 star review on 20th September 2023

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Posted 1 year ago

“Delivery was as timed, I had gone for the middle sized bouquet, the recipient thought the flowers were beautiful and commented on what a big bunch of flowers!”

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Posted 1 year ago

“After reading the reviews I ordered a bouquet for both myself and sister in rembrance of our mum. I'm glad I didnt order a small size, the bouquets are on the small side. The roses wilted within a day so not really impressed.”

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Posted 1 year ago

“My last order was never delivered. I had a notification from Amazon that they had not been able to deliver it. I did send you an email before but have never had a reply. I shall expect to be reimbursed at a later date. I was very disappointed as they were birthday flowers as well as get well wishes. I look forward to hearing from you asap. My previous order with you was great thank you.”

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Posted 1 year ago

“Flowers were a present for my parents 50th Wedding Anniversary. They were very pleased with them. Good quality and delivered on time. I would recommend this business.”

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Posted 1 year ago

“The flowers were to be delivered on Sept.12th for our friends wedding anniversary. They arrived some 30 hours late. Were dumped in the garden behind their gate. If I had not called them. they would never have found them. They were in a very sorry state when opening the box. Carnations very limp and with broken off heads. Roses are coming back up, but slowly. Needless to say I was very disappointed.”

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Posted 1 year ago

“As First time user, using your service from a distance of nearly 10000 Kms, it was a nice experience to please loved ones with lovely flowers on time. Will surely recommend to friends.”

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Posted 1 year ago

“Easy to use website and flowers delivered on time as promised. I will definitely use you again. thanks.”

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Posted 1 year ago

“Excellent service and a lovely bouquet”

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Posted 1 year ago

“I'm always a little worried about ordering flowers on the Internet but I shouldn't have been they were delivered right on time and were beautiful. I would 100% recommend this florist stunning x”

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Posted 1 year ago

“Always good flowers and service that's why I always use them”

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Posted 1 year ago

“I ordered a special bouquet with chocolates and vase for a very special birthday. I paid the additional $10 option to ensure it was delivered on the day. This didn’t happen! I was very disappointed in the entire experience. The latest way of communicating via the website was long and laborious without the option of speaking to a real person. At one stage I was convinced I was communicating with a computer as the message was not getting through. The new date given did work although the am time was not met. As the occasion had passed It was very disappointing.. I have used this company in the past with no problem the service then was reliable.”

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Posted 1 year ago

“Thankyou,it was a last minute order,my son had been rushed into hospital and my friend kept me company, just wanted to say thankyou as I wouldve been on my own. She said the flowers were stunning so thankyou again.”

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Posted 1 year ago

“easy to use website, great service at a good price even had a box of free chocolates with the lovely bouquet I ordered. Delivered when I asked for and the recipient loved them”

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Posted 1 year ago

“Love the selection and price of the flowers, the person I brought them for door over the moon.”

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Posted 1 year ago

“dreadful delivery service, flowers dumped at the bottom of the stairs to our office not once but on two occaisions. Even worse , this company wouldn't refund the £5.99 charge, yes £5.99 to be dumped . Plenty of other florists doing a superior service . When they offered 10% off the next shop - I told them I wouldn't be ordering again. Appalling service , appalling customer care.”

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Posted 1 year ago

“The flowers I ordered were not delivered, I had an email saying they were damaged. I have tried to get in contact with you for a refund but found it impossible, hopefully you will make the refund to me now, thank you.”

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Posted 1 year ago

“Excellent service easy to understand, to order, great selection of bouquets. Prices are great really thinking about cost of living crisis a free card a box of chocolates what more could u ask for all done for you fresh flowers delivered with a smile and on time. Would reccomend eflorist to everyone looking to send a gift to a loved one any one actually”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews