EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“T his is the second time of explaining why I have left a bad review. I ordered flowers to be delivered to my friend, then had an email to say the parcel was damaged and not delivered. I tried to get in contact with you but no joy. Order number is I I have explained my reasons for the review before.I ordered flowers for my friend. then had an email to say they would not be delivered due to the flowers being damaged. I tried to get in touch with you but could not. The order number is ID WA12437513. I would like my money to be refunded please, thank you. Mrs S Ford”

Helpful Report

Posted 1 year ago

“Beautiful flowers that arrived as promised . Delivery driver was very friendly. I ordered a bouquet for my mother in law on what would have been her diamond wedding anniversary, she lost her husband earlier this year. The flowers brought her some happiness on what was a day tinged with sadness. Thank you for the excellent service.”

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Posted 1 year ago

“Standard service for the price one of the flower heads fell off”

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Posted 1 year ago

“Brilliant and efficient service, flowers are beautiful and an added bonus of some free chocolates! My daughter in law loved them.”

EFlorist 5 star review on 21st September 2023

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Posted 1 year ago

“There was absolutely no problem ordering the bouquet of flowers, they were received on exactly the right day to the other side of the country, I received confirmation that they had been delivered and were lovely from my cousin who was 90yrs old that day thank you very much 😊”

Helpful Report

Posted 1 year ago

“I had an email confirming ordered flowers had been delivered along with a Google map screenshot showing they had been left at an unidentifiable house number across the road from the actual delivery address. Having contacted the recipient to advise of this, she checked her doorbell camera first to see if she could see which house the delivery guy had left the flowers at. The camera showed that he hadn't even attempted to ring her doorbell (she was in all day) and it showed him leaving the flowers on the ground in front of her car. By this time, they had been battered by the torrential rain and where in a very poor state. Had I known they were being delivered by Amazon this time, I wouldn't have placed my order as I know they are rubbish for just leaving stuff in the open I had an email from Amazon later saying they will be delivering all parcels I order from whoever. No chance! I have placed a number of flower orders with Eflorist and the last couple of bouquets have been a bit lacking. This is the last time. In future I shall give my business to local florists who do their of own deliveries. Ok, may be a bit dearer but far more likely to get quality. Also, I paid for a medium sized bouquet but got a small one. Can no longer recommend Eflorist.”

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Posted 1 year ago

“Great flowers 💐 and delivered on the date requested for my mums birthday. She was overjoyed when they came and the free chocolates of course. Would highly recommend eflorist . 5 stars ⭐️”

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Posted 1 year ago

“VEry good service and beautiful. Flowers very pleased thank you”

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Posted 1 year ago

“Stunning flowers and service, such good value for money x”

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Posted 1 year ago

“My sister who was very ill never received her flowers.I emailed to say the wrong address was on the order and was told there was nothing they could do about it as the order was on its way.”

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Posted 1 year ago

“Delivered on time and great quality. Would buy again”

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Posted 1 year ago

“The flowers were delivered to wrong address and were extremely disappointing. They looked like a bunch from a garage forecourt and very poor value for over £40.”

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Posted 1 year ago

“The service was excellent, fast delivery A++++++++ all round I can't recommend this florist highly enough.”

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Posted 1 year ago

“I ordered a bouquet for a friend, they were delivered the following day. My friend thought they were stunning. Very friendly and efficient service. I will be using you again. Thank you.”

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Posted 1 year ago

“These flowers were ordered for my Sisters Brithday. She said how beautiful they were. Lots of colourful blooms and very fresh. The packaging was very gentle so non of the blooms got broken. They look lovely in her living room.”

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Posted 1 year ago

“Flowers sent to a friend for her birthday . She was over the moon with them,a week later they are still good. Well done EFlorist. Shall definitely use you again.”

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Posted 1 year ago

“I've used this company a few times. Very easy to track delivery and on-time fresh flowers!”

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Posted 1 year ago

“Delivered on time and a good price Recipient happy”

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Posted 1 year ago

“Terrific!!”

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Posted 1 year ago

“Thought the bouquet was rather small even though ordered the large,also flowers did not last as long as they should about a week.disappointed.”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews