EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivered in time. Flowers for a family member and they liked the quality of what they received. Cheered them up.”

EFlorist 5 star review on 10th October 2022

Helpful Report

Posted 2 years ago

“Ordered a large size but when it arrived it didn’t look like a large, few of the roses were damaged and the message card was not even in the box.”

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Posted 2 years ago

“Had to order a replacement bouquet after I got the address wrong using another supplier and the people to whom it was delivered by mistake just wouldn't give the flowers up! I tried EFlorist and was really really pleased. Website was easy to navigate and it was easy to filter/sort according to when they would be delivered. The bouquet was really nicely presented in a letterbox sized package and, crucially, was a really good size (it was only a standard size) and the flowers were lovely. )as were the choccies!!) It was delivered on-time and there was a quick turnaround from point of order to delivery. Overall, very good value and would definitely use again.”

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Posted 2 years ago

“Easy to use system”

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Posted 2 years ago

“Quick and easy to use website. I was really disappointed with the flowers themselves. They looked nothing like the photograph and even after they opened and bloomed, they looked like a reduced price supermarket bunch at the end of the day. I did want to send a complaint email but the flowers were for a friend currently having chemotherapy so I didn't want to keep asking for daily photo updates. She appreciated the gesture which was nice enough. I don't like leaving negative reviews in general but with the cost of living, flowers are even more of a luxury so you would expect them just to look as they cost. Thank you.”

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Posted 2 years ago

“Speedy service p”

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Posted 2 years ago

“Ordering was easy and flowers were delivered on time. When I saw the flowers they were a smaller bunch then I expected.”

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Posted 2 years ago

“I forgot someone’s birthday, the flowers were delivered the next day, my friend really loved them, thank you.”

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Posted 2 years ago

“Very good quality flowers my sister was very pleased with her gift Thanks Peter”

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Posted 2 years ago

“Flowers were beautiful and the recipient was very happy with them”

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Posted 2 years ago

“The flowers are fresh & delivered on time, prices are competitive, I haven't had any adverse remarks from the friends that have recieved them”

Helpful Report

Posted 2 years ago

“Hi, agree that the process of ordering was really easy, and the flowers arrived on time, on the day. However, the flowers were not quite to the standard of those that I have had sent on previous occasions. Disappointing, as it was an anniversary where I was unable to be with my partner on the day because of work commitments. As you can see from the photograph, the leaves were already bent over on arrival, and the rose petals were droopy. It will not stop me using you again as you have always been reliable. Maybe this is a one-off - but still disappointing.”

EFlorist 3 star review on 10th October 2022

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Posted 2 years ago

“Delivered exactly what I asked for on the correct day.”

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Posted 2 years ago

“Delivered on time and well received.”

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Posted 2 years ago

“I ordered these flowers for my son and daughter-in-law’s anniversary. They arrived promptly and in very good condition. I’ve used you before and will do so again.”

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Posted 2 years ago

“I ordered these flowers for my wife as I was working away. When I arrived home a few days later I was upset to see the poor quality of flowers that had arrived, they were mostly dead on arrival and the ones that were alive died shortly after. Wish I hadn’t of bothered.”

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Posted 2 years ago

“The flowers were not like in the advert Bunch too small! Really disappointed!”

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Posted 2 years ago

“I have used Eflorist a number of times to send flowers to a third party. I have always had a positive response that the flowers arrived on time and in good condition. The negative feedback from others seems to me to be in the minority and I trust the courier and the supplier attempt to resolve any issues to a satisfactory degree.”

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Posted 2 years ago

“It was so easy and quick to order and have them delivered the next day, my friend was so happy with her flowers, so all thanks to Eflorist”

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Posted 2 years ago

“Very happy with the service and my wife loved the flowers”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews