EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality delivery was excellent”

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Posted 1 year ago

“Amazing happy with my order.”

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Posted 1 year ago

“Fantastic, every order I’ve had the flowers have lasted weeks!!!”

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Posted 1 year ago

“My mother never received her flowers chocolates. I emailed EFlorist asking for a refund but so far I have had no reply.”

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Posted 1 year ago

“Amazing flowers and the delivery is always guaranteed!”

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Posted 1 year ago

“I find your customer service on line, easy and very efficient and enjoy using your company only to send flowers. I live in Cyprus and flowers and chocolates are something special to send to my father who is now in a home. Thankyou”

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Posted 1 year ago

“I spoke with customer service because the complimentary chocolate did not arrive and they then decided to refund me £2. I asked for the chocs to be sent separately but they said they can only send them together. So I have marked down the stars I can give them as I was not satisfied with the outcome. I would rather the chocs then a small refund.”

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Posted 1 year ago

“Just be aware that the flowers arrive at their destination in bud...not as per photo on Web site...it does mention it..but I didn't see it. So they fo not have the WOW factor I was hoping for. On asking my friend, who was the recipient, I found out they did open out...but as I said the initial WOW had been lost.”

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Posted 1 year ago

“Beautiful Christmas bouquet. Vibrant colours too. One very happy Aunt.”

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Posted 1 year ago

“4 days late. Christmas flowers meant to arrive on the 24th, actually arrived on the 28th.”

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Posted 1 year ago

“Awful service. Ordered flowers for a Christmas gift. Received multiple notifications saying it had been delivered when this was untrue. Contacted Eflorist and the service was poor. I won’t be ordering from this site again.”

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Posted 1 year ago

“Usually the flowers in the hand delivered bouquets are great and last sadly not this time”

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Posted 1 year ago

“Even though I’d made a previous order within a month it wouldn’t allow me to log in. I clicked and asked them to send a log in email and nothing materialised. I then had to start the whole process again from scratch. As a result I missed out on my chosen order for Christmas.”

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Posted 1 year ago

“Delivery on time, with delivery report and good quality flowers”

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Posted 1 year ago

“Beautiful flowers everytime delivered in bud and when they emerge exactly as pictured on the Web site Quick delivery lots of choice and very competitive prices plus easy to use Web site Have used this company for several years and never had to complain All my receipients after receiving their bouquets have also started using e florist .”

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Posted 1 year ago

“Great quality, quick delivery recommend to friends”

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Posted 1 year ago

“Would not recommend the flowers didnt look anything like the ones I ordered although delivery was ok I guess!”

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Posted 1 year ago

“I sent a complaint to your website about my order, but I did not receive a response from you, much to my regret. The flowers in the bouquet were all broken. The birthday girl's holiday was ruined”

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Posted 1 year ago

“Always delivers on time and have never been disappointed with flowers”

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Posted 1 year ago

“The flowers arrived promptly and my Duaghter in Law tells me they are beautiful and getting prettier every day. I will certainly use you again. Thank you”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews