EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,319 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not reall happy eith the order,the bouquet was small and the chocolates were missing:(I did get a refund for the chocolates but the order was for a birthday present so i was very angry about this situation.”

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Posted 11 months ago

“Lovely gift”

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Posted 11 months ago

“Very nice flowers delivered when expected”

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Posted 11 months ago

“Lovely flowers. Both bouquets were appreciated. However the card was missing in one but luckily my daughter realised they were from me.”

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Posted 11 months ago

“The flowers was nothing like the flowers in your picture it was half the size of the one in your advert and certain flowers were not in it then when it was delivered by Amazon the driver rang the bell threw the box on the step and went when my cousin took it in the box was flat at the top end as if something heavy had been on it these flowers were a present for my cousin birthday I was disappointed when she told me I have used your firm many times but after this I will not be doing any more business with you”

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Posted 11 months ago

“I chose EFlorist to send flowers to a sick relative because there was a lovely looking bunch in their favourite colours and you had fairly swift delivery. The flowers arrived on time, well protected, and they loved the selection. However three flowers were broken or withered (not just droopy) and attempts to contact your customer service involved my relative spending an hour trying to get through a chatbot to a contact form, then three emails from you asking for photos that had been sent the first time. At which point she gave up. No resolution as you are presumably waiting for the photos you already have. The bunch was just what we wanted but the stress to them of dealing with your response to an issue was really not what I had in mind. I can't add the photos below as I don't want to bother her further to send them to me. So the score breaks down to 5 for choice, ease of ordering and delivery, 2 for quality and 0 for customer service. I won't be ordering again.”

Helpful Report

Posted 11 months ago

“I bought a bouquet of roses,carnations,daisies with folage,arrived In bud as stated on order. The flowers were in full bloom by 3rd day looking lovely. Unfortunately they were looking droopy by the evening of 4th day. I kept them in fresh water etc as normal but they were ready to bin by 6th day. Very disappointed as you were recommended”

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Posted 11 months ago

“Ordered yellow roses and fresia bouquet as thank you gift. Unfortunately the roses died after three days. Very disappointed.”

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Posted 11 months ago

“It's recipricant was very happy with them sent me a photo they looked lovely.”

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Posted 11 months ago

“Got these sent to a family member as a thankyou gift, I have been told they were absolutely beautiful.”

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Posted 11 months ago

“Stayed fresh full of bloom we bought over the Christmas time and they were great”

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Posted 11 months ago

“Birthday flowers did not arrive on designated day. Had to go online for a replacement order which arrived ten days after birthday. Also a bouquet ordered for a December birthday in Belgium never arrived. So much time spent on computer trying to sort this out. I shan't be using this company again.”

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Posted 11 months ago

“Ordered flowers and card for a birthday didn’t arrive on birthday , pointless waste of money , I thought as it was a flower delivering company that they would have the deliveries on point ,as flowers go off if they’re not fresh and if sent with a Birthday card all the more date sensitive.Avoid avoid this company!!!”

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Posted 11 months ago

“Efficient and timely service. Excellent distribution of buds and open flowers to extend the lifespan of the bouquet.”

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Posted 11 months ago

“Delivery great - delivered on time. I was disappointed by the extremely small size of the bouquet especially as I chose and paid to upgrade it to a large size (won’t be doing that again).”

EFlorist 3 star review on 10th January 2024

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Posted 11 months ago

“Lovely flowers, on the dot delivery and a decent price. Very happy, thank you.”

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Posted 11 months ago

“Lovely flowers, delivered on time, fair price”

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Posted 11 months ago

“Great value for the money.very pretty bouquets with lots of choice.”

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Posted 11 months ago

“My wife absolutely loved the flowers, and they lasted a full two weeks in a central heated house.....thank you!!”

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Posted 11 months ago

“Very poor quality. Not worth a fraction of the money.”

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Posted 11 months ago

EFlorist is rated 3.7 based on 12,319 reviews