EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers delivered were in a beautiful condition and bloomed beautifully in a vase , my sister was so pleased with them as they were sent to say thank you for staying with me while I had chemotherapy in hospital , there lasted a long time time would use you again and advice other people to use you thank you”

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Posted 1 year ago

“Amazing service, ordered same day flowers for parents anniversary and they were delivered an hour later”

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Posted 1 year ago

“Delivery on the day specified, marvellous flowers at reasonable prices, and one extremely happy recipient! Thank you!”

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Posted 1 year ago

“Great service , flowers were beautiful and fresh , will deffo recommend”

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Posted 1 year ago

“So easy to order, arrived on time and beautiful flowers”

EFlorist 4 star review on 12th August 2023

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Posted 1 year ago

“No hassle allways deliver on time beautiful flowers great service”

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Posted 1 year ago

“Flowers and chocolate were great, although i paid for a card , is wasn’t sent.”

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Posted 1 year ago

“We live in Perth, Western Australia and ordered a bouquet to be delivered to very good friends in Chingford London E.4. There daughter was getting married, but as my wife has had a recent stroke we were unable to attend and we wanted them to know how much we appreciated them for all they do for us when we are able to visit. Ordering flowers with eflorists was so easy, just chose the flowers we wanted, entered delivery requirements and our personal details and the flowers were delivered on the correct day. Our friends were delighted and said when the lilies open it would look spectacular. Will definitely use eflorists again when needing to send flowers to the UK.”

EFlorist 5 star review on 12th August 2023

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“My order was not delivered on the day specified. It is a week past I’ve reached out and still have not heard from anyone. I am very let down by this company.”

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Posted 1 year ago

“I found it so easy to use the app,I sailed through knowing exactly what I wanted ,they arrived on time to my sister ,she loved her gift of flowers and chocolates ,definitely use this site again ..”

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Posted 1 year ago

“Fabulous selection, at many different prices. Lots of delivery options and delivery was on time despite horrendous weather. The flowers were carefully packaged and arrived safe and ready to arrange. I did not have to do any returns or refunds. I have recommended the company to friends and I will be ordering again soon.”

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Posted 1 year ago

“Flowers were delivered on the day requested for a colleague. They were amazing and are now blooming. Very happy with the whole service from order to delivery. Very excellent service”

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Posted 1 year ago

“My order arrived at the right place,in time for my sister's birthday. She was delighted with the sunflowers as they are her favourites.”

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Posted 1 year ago

“Beautiful flowers, reasonably priced, delivered on time makes ones friend extremely happy on her birthday. Will definitely use these guys again.”

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Posted 1 year ago

“Flowers didnt arrive until well after 6pm on the day after they were due. When I emailed re there whereabouts I was quoted the standard 'terms and conditions' spiel. Very disappointing service as it was for a lovely elderly lady who suffers from dementia to mark her birthday.”

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Posted 1 year ago

“Disgrace!!! Emailed me at 14:00 on the day of delivery on our anniversary saying they couldnt deliver. Why didnt they let me know earlier!! Thanks for ruining my wifes anniversary!! Disgusted!! Amy in customer services was useless, when i told her how dissatisfied i was and that i would write a 1* review, this is the response i received 'Thank you for your email. Please confirm if a refund would be more suitable at this time? We are sorry for any disappointment caused on this occasion.' They deserve more bad reviews if this is how they respond to ruining occasions like this. Disgrace!!”

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Posted 1 year ago

“I thought eflora offered good value for money, I have not given 5 stars as I was unable to order next day flowers despite ordering before the cut off time of 9pm. Delivery driver rang and told me that the address was wrong but he was incorrect and did manage to deliver. Recipient happy with flowers although I never saw them. Would use this company again.”

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Posted 1 year ago

“Fantastic service and really great value. I’ll definitely be ordering more flowers in the future!”

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Posted 1 year ago

“Well flowers beautiful but delivery and customer service has little to be desired. Wanted Flowers delivered on a certain day in fine print up to 2 day’s delivery but when you place your order it gives you a day that it will be delivered on. On day of supposed delivery the day I wanted and counted on I got an email from E florist saying I should get a confirmation email from shipping agent by 1 pm telling me the time of my delivery up to 9pm that night. Well didn’t get any emails after 1 so contacted E Florist by email all other ways could not get through get an email later from customer service telling me about the up-to 2 days delivery and was fobbed off with that. I say buy flowers from a company that delivers when you need them to.”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews