EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They couldn’t fulfil the request as I didn’t want the flowers to be Christmassy as it would be inappropriate. They called to say they couldn’t get a florist to do them even if I waited a few days for delivery. In other words the couldn’t be bothered probably because they were the cheapest! Don’t bother using them although the refund came through in a couple of days”

Helpful Report

Posted 2 years ago

“My order delivered the next day, the parcel was safe and didn’t have any damage.flowers in bouquet were still fresh. I was satisfied by the service and delivery company. Only minus for me is that the courier should have rung the doorbell.Because it was a surprise for a receiver by me. But I had to tell her to take the bouquet from the door. As the courier didn’t knock the door, or ring the door bell,but put the parcel in a safe place.Anyway, generally I like the service and I’d order again.”

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Posted 2 years ago

“Order has not been received by Mrs billington please advise”

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Posted 2 years ago

“Very good value , also delivered on time , a very nice bouquet of flowers I will use Eflorist again. .”

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Posted 2 years ago

“Website excellent, prices brilliant and delivery on time and flowers beautiful!”

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Posted 2 years ago

“My flowers should have been delivered on Saturday 17th December. Apparently they arrived about 5pm on Monday. Flowers were all dry and left upside down in the porch!! What a waste of money! I have emailed you twice today and have had no reply. Absolutely disgusted!!!!! I AWAIT YOUR COMMENTS”

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Posted 2 years ago

“I ordered a bouquet of flowers for next day delivery and they arrived in the allocated time slot. I received messages keeping me updated to and when delivered. Would definitely use again.”

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Posted 2 years ago

“Reasonable prices and my niece loved her flowers.”

EFlorist 5 star review on 19th December 2022

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Posted 2 years ago

“Ah well then !! Your patience in guiding me down the correct path in ordering on line. There may well be many other elderly citizens tapping out requests via a mobile ‘phone and wondering why things go haywire. (I’m 82 and a bit). In my instance a big help would be appreciated if the type size in the ordering section was a tad larger in order to input the correct information. I guess there may well be inbuilt technical help available on my device to deal with that. However…I will know for next time. You excellent service has been really appreciated. Here’s to future birthdays and occasions etc. I know it’s a lazy way of going about things, but it is rewarding. Thank you all again for your help and patience. Many regards, happy Xmas. Richard Lanyon”

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Posted 2 years ago

“Yodel delivery driver left the flowers in a shed ...no photo ... recipient who was unwell tracked them down but not until the next day...very disappointed with this experience.”

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Posted 2 years ago

“My wife was very pleased with her birthday bouquet.”

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Posted 2 years ago

“These flowers were for a friend who had just told me she that she has a terminal illness I felt so sad but knew the lovely flowers wold help her to know I’m thinking of her”

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Posted 2 years ago

“Efficient service , flowers delivered when they said they would be . Great value for money.”

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Posted 2 years ago

“Excellent service and delivered when stated”

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Posted 2 years ago

“Flowers looks like from petrol station after 72 hours of waiting before served . Absolutely rubbish, never order again!”

EFlorist 1 star review on 19th December 2022

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Posted 2 years ago

“The flowers were not received by my friend to whom I sent them. Yodel said they left them on the front porch but nothing was received. Either they were stolen or not delivered.”

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Posted 2 years ago

“I ordered a bouquet of 50 red roses for my fiancee 's birthday. They arrived in good time and were beautiful flowers and make an impressive display in a vase to bunch them together. Very fresh and all in very good condition and they are now 1.5 weeks old and still look amazing”

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Posted 2 years ago

“After completing my order made an error on the address which was corrected within a couple of hours. Very impressed.”

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Posted 2 years ago

“I was really impressed with Eflorist! I was trying to send flowers and all the usual companies that I would order from had no delivery dates till after Christmas. I ordered online and the flowers were available for delivery the very next day. Proving it can be done if you want the business.”

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Posted 2 years ago

“Absolutely disgraceful. Two orders placed only one delivered on designated day. No confirmation of second orders being sent so did not deliver one of my orders on the elected day and no reason why. Emailed to advise non delivery and they must have rushed to send the broken dead flowers to my I’ll mother in law”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews