EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and lots of choice. Very happy with the experience”

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Posted 2 years ago

“Great status updates during delivery and beautiful flowers arrived”

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Posted 2 years ago

“Flowers are great quality as always and delivery on time! would recommend!”

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Posted 2 years ago

“If the bouquet that I received was a large one, I don,t want to buy a small one. Also the free chocolates were a waste of time with 3 sweets in the box.”

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Posted 2 years ago

“Very easy to order from online. Sent in a contact request and was answered within specified time period. Received satisfactory answer to my question.”

EFlorist 4 star review on 19th November 2022

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Posted 2 years ago

“Did not receive my flowers This is about the tenth time I have sent a email saying that I have not received them The picture attached is not the correct address Please check the address they was delivered”

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Posted 2 years ago

“The beautiful flowers,our relative was delighted sending us a picture of them .Thank you E Florist They we’re exactly as the picture and reasonably priced Well Done”

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Posted 2 years ago

“I sent my daughter flowers for her special birthday as she lives in the UK far away from me. She said it was a very bright, cheerful and a large beautiful bouquet of flowers. It was extra special as it arrived on a rather rainy day. Since the pandemic it seems that customer service is gone by the wayside and therefore your exceptional service and prompt delivery was very much appreciated. Thank you!”

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Posted 2 years ago

“An appalling service, they took the money then emailed me to say they couldn't supply what they had advertised so would send an alternative, but I would have to agree by 4 pm, however no means of agreeing or disagreeing in the communication and now a week later and they haven't delivered anything or returned the money back into my Account. The Customer Service email they advertised is not recognised, a total scam and wouldn't recommend to anyone”

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Posted 2 years ago

“Delivery as specified. I never saw the flowers so cannot comment.”

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Posted 2 years ago

“I realise that I requested same day delivery, but you offered it. I accepted your suggested substitute when you said you could not supply the flowers I originally ordered, but what delivered was not close to what you suggested. Comparison photo below. What was delivered looks very amateur.”

EFlorist 1 star review on 19th November 2022

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Posted 2 years ago

“These flowers were for a birthday gift and the recipient was thrilled with them and they have lasted a long time.”

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Posted 2 years ago

“Nice experience!! It is a really simple but delicate present to do. It is very affordable, and I loved the fact that they give you the possibility to add some chocolates to the flowers. It's also good for a last minute gift. I absolutly recommend it!!!”

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Posted 2 years ago

“Have use eflorist several times and they never fail to give good customer service and value for money”

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Posted 2 years ago

“i WAS MOST DISAPPOINTED WITH THE LETTERBOX FLOWERS i ORDERED FOR MY DAUGHTER'S BIRTHDAY AS THEY BORE NO RESEMBLANCE TO THE PICTURE ON THE WEBSITE WHICH SHOWED ORANGE ROSES AND A FEW IRISES. i CHOSE THIS BECAUSE MY DAUGHTER DISLIKES THE COLOUR PINK AND LOVES IRISES. SHE SENT ME A PHOTO OF THE FLOWERS SHE RECEIVED WHICH WERE PINK ROSES WITH SOME OTHER YELLOW SOMETHING. tHEY WERE ALSO VERY TINY. MY ORDER DID NOT MATCH THE DESCRIPTION. i AM ELDERLY AND LIVE SOLELY ON MY STATE PENSION AND DID THE BEST i COULD AFFORD. SORRY TO SAY AGAIN THAT i WAS VERY DISAPPOINTED AND ASHAMED THAT i HAD SENT HER THESE FLOWERS WHICH I WOULD NEVER HAVE CHOSEN. UNFORTUNATELY I AM NOT VERY GOOD WITH TECHNOLOGY SO I CAN'T SEND YOU THE PHOTO OF THE FLOWERS THAT WERE SENT.”

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Posted 2 years ago

“Daughter never received the bouquet, money taken out account very quickly, yodel we’re to deliver, very disappointed as it was for a very special occasion. Requested full refund and hopefully that will happen!! Wasn’t given a reason why they were not delivered. Will not use again or recommend to my friends and family.”

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Posted 2 years ago

“As a first time costumer,was dissapionted with the small bunch sent,the picture in the irder was large which it didnt piont out to you. So not very good value for money Also the packaging was damaged too.”

EFlorist 2 star review on 19th November 2022

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Posted 2 years ago

“The delivery was on time and packed well. My wife was very pleased with the quality of the flowers. Very good value.”

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Posted 2 years ago

“I love how long the flowers have lasted every time I have received flowers from eflorist sent by my boyfriend, so have started using them myself to send to my mum while I am at uni and the delivery is so quick and she loves her flowers too! Thank you!”

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Posted 2 years ago

“Excellent service. Great prices. Would recommend.”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews