EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bouquet of flowers delivered to my Nan. Easy and swift service. Wish the couriers would actually knock and hand them over rather just leave them on the doorstep!”

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Posted 1 year ago

“Cheered up receiver firstly. Within 48 hours blooms were perfect. Delivery excellent and very good prices for quality and service”

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Posted 1 year ago

“Easy to order, very reasonable prices, speedy delivery and lovely flowers. Thank you, my friend was delighted.”

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Posted 1 year ago

“Very easy to order. Flowers arrived on the agreed day, looking fresh similar to the photograph.”

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Posted 1 year ago

“Ordered for a thank you gift. The recipient was very happy with them. So pleased when a bouquet arrives as described. I will definitely bring using eflorist again.”

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Posted 1 year ago

“Both recipient & myself were delighted with quality, value & delivery of flowers & chocolates. Highly recommend Eflorist 💕💐”

EFlorist 5 star review on 29th November 2023

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Posted 1 year ago

“The flowers arrived without the chocolates or the message . Customer support were as joke and only offered to send the message by email which I declined as it was too late. Won’t be using again”

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Posted 1 year ago

“I can't say enough good things about EFlorist! I rely on them for sending beautiful floral arrangements to my Girlfriend . Their website makes finding the perfect bouquet so easy with tons of photos, flower choices, vase options, and arrangement styles. I especially love EFlorist's customized floral designs - like being able to pick your loved one's favorite flowers and colors for a personalized arrangement. It's always delivered looking absolutely stunning and puts the biggest smile on the recipient's face! EFlorist also offers same day delivery on many arrangements which has totally saved me when I almost forgot a birthday or anniversary. Their excellent customer service team is so friendly and helpful anytime I have special requests or questions when ordering. On top of the gorgeous, creative floral designs and convenient online ordering, EFlorist's prices are very affordable. The high quality and beautiful presentation always seems to impress way above the price tag paid. Overall working with EFlorist has made gift-giving so much easier and always brings joy to my friends and family across the miles. I will forever be a loyal happy customer thanks to the reliable, gorgeous floral gifts over the years!”

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Posted 1 year ago

“We have used EFlorist recently and both recipients have been delighted with the quality of the bouquets they received and the free chocolates, we will continue to use them for future purchases. Highly recommended to all who want to send quality flowers to someone special”

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Posted 1 year ago

“flowers were late and and very poor for the price customer service usless”

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Posted 1 year ago

“Easy to use - recipient delighted with the flowers”

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Posted 1 year ago

“Have ordered flowers from EFlorist several times for various occasions. The standard of the flowers has been very good and delivery problem free. The offer of free chocolates is an added bonus!”

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Posted 1 year ago

“See attached image of what we recd to what we ordered. Nothing alike apart form the colours I suppose! The flowers were worse than those at petrol station! Deffo not worth the money as your quality is awful!”

EFlorist 1 star review on 28th November 2023

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Posted 1 year ago

“The flowers and gifts arrived separately. Gifts were a day late and flowers three days late. The card was with the flowers, so the recipient didn't know who had sent gifts, from a florist, without flowers or any indication who had sent them. Really embarrassing and very poor service. PLEASE AVOID! They also hand pick good reviews for there website and claim to have a 5 star rating! Pretty scammy.”

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Posted 1 year ago

“Flowers were beautiful. They were delivered in less than 24hours and tracking was really positive. Well done e florist”

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Posted 1 year ago

“when you order there is an extra slightly surprising box that allows you to pay an extra fee for making sure that the flowers arrived on time I did pay this somewhat reluctantly, but the flowers still did not arrive on the right day and as it was a birthday this was a bit of a disaster. disappointed and I doubt I will use e-florist again”

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Posted 1 year ago

“Beautiful rose still going 14days on would trade again thanks xx”

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Posted 1 year ago

“Ordered flowers for family in New Zealand. They arrived quickly and were beautiful”

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Posted 1 year ago

“Lovely flowers 🌸”

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Posted 1 year ago

“Flowers ordered on 12 November for a birthday delivery on 19 November to New Zealand did not arrive. Having finally discovered that to query this with you I had to click on 'submit your ticket'(what does that even mean?)I eventually agreed a replacement with customer services several days ago.This has still not happened (by the night of 27 November in NZ) so I have now asked for an immediate refund. This in no way compensates for the fact I missed my daughter-in law's birthday or the frustration of the countless messages to and from you and her confirming the non-delivery.”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews