EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers and very efficient service, my aunt was very happy with her birthday flowers thank you”

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Posted 1 year ago

“The family member I sent flowers to loved them. She needed cheering up after an operation. The price was good. I had email telling me what time roughly it would be delivered & confirmation once delivered. I was very happy with the service & will definitely be using eflorist again.”

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Posted 1 year ago

“What a pleasure to deal online from South Africa to EFlorist UK The experience was pain less and the delivery was perfect. I will defiantly use your services again. Thank you.”

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Posted 1 year ago

“First time buying from this company, also the last. Misleading picture of free chocolates shows a box much larger than the three that were received. Didn’t find customer services very helpful at all when the wrong number for the address was added. Contacted within minutes of receipt email to be told there was nothing that could be done no further advice given. Had to contact Amazon and deal with them directly. What should be a trouble free process turned into a day of tracking delivery to ensure that the flowers arrived for a family members birthday. Will not be a return customer and would not recommend.”

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Posted 1 year ago

“The flowers were nice but delivered with the incorrect sender name o the card which caused confusion from the recipient and concern from the sender who was not sure if the delivery had been made or not.”

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Posted 1 year ago

“Quickly delivered professional”

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Posted 1 year ago

“I have ordered from eFlorist on several occasions they have always been good flowers and generally free chocolates 🍫 included, an excellent service..”

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Posted 1 year ago

“Brilliant, Easy to order. Flowers arrived on time, my Mum was delighted with them ! Nice touch of free chocolates too.”

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Posted 1 year ago

“Very pleased with the efficient service & my friend the recipient was really happy with the flowers & chocs ...which were delivered day after order.”

EFlorist 5 star review on 9th November 2023

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Posted 1 year ago

“I have ordered from eFlorist on several occasions for birthdays and anniversaries , they have always been good flowers and generally free chocolates 🍫 included, who doent love that?”

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Posted 1 year ago

“An easy and efficient transaction. User friendly website and great ordering system. Such a well organised site with no fuss and no hassles. The delivery and expediency was welcomed too - all in all one of the better website I have had the pleasure of coming across and doing business with. Flowers were fresh and fabulous. Quite a refreshing experience. Thank you”

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Posted 1 year ago

“While the order process was straight forward the flowers which were ordered a week in advance failed to arrive on our anniversary/ your delivery partner Amazon took them to the wrong place! There is absolutely no recovery process you can use on the day. Your call Centre closes early and the Amazon tracking process is wholly inadequate as you cant reach the driver...I tried. Amazon UK also take no responsibility for Amazon Shipping ...hopeless! To add insult to injury when I complained your service team offered absolutely no apology and instead told me you were busy and I should have allowed 2 days for the 'fresh' flowers to arrive. I cannot recommend anyone use your company and I should have gone to interflora who in 40 years never failed to make an anniversary delivery?”

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Posted 1 year ago

“Beautiful flowers, I have used this company for a few years and always had good service. When there was a mix up with an address they sorted it very fast no complaints from me at all. With the cost of everything I think their flowers are good value for money and seem to last a good week.”

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Posted 1 year ago

“Very efficient and both my children loved their flowers.”

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Posted 1 year ago

“We use Eflorist quite a lot. The recipients of the flowers are always very pleased with their bouquet. The tracking advice is very good. Thank you Eflorist.”

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Posted 1 year ago

“Paid for same day at 11am. The beautiful bouquet of flowers were delivered around 3pm and were beyond expectations in both presentation and quantity. Cannot fault the service.”

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Posted 1 year ago

“Nothing like the one I chose and had to throw blooms away within 4 days and others never revived from delivery, very disappointed for the price paid and don't think I would use you again.”

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Posted 1 year ago

“Really lovely flowers. Delivered within the times given. Will definitely use again.”

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Posted 1 year ago

“The flowers were gorgeous and fresh and we're delivered on time”

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Posted 1 year ago

“Delivered on time, flowers were very colourful and as they were a birthday present the recipient was very happy with the flowers.”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews