EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were not in bud when they arrived , they had no life in them even after doing what it said on the instructions. Very disappointed tried to contact customer services but had no response at all . I would not recommend these to anyone ! Had to go out and purchase more flowers as these were for a very special person”

Helpful Report

Posted 2 years ago

“Ordered flowers to be delivered on the 17th October and was delivered on the 18th! Really not happy at all.”

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Posted 2 years ago

“Flowers and chocolates were lovely and arrived on time. However, your courier needs to be more careful, the flower box lid was crushed in which damaged flowers.”

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Posted 2 years ago

“No chocolates, delivered on wrong date. Ruined the suprise. Still haven’t responded to my email. So upset and disappointed”

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Posted 2 years ago

“The flowers are lovely however it was a great shame they arrived late in the day when it was a birthday present”

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Posted 2 years ago

“Didn’t arrived on the selected date even I ordered it 4 days before bad service not using it again”

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Posted 2 years ago

“Both sets of flowers arrived on time, the Lilly’s were beautiful but the roses looked and are rather sickly almost dying I was rather dissapointed with them”

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Posted 2 years ago

“The flowers were delivered on time and were beautiful.”

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Posted 2 years ago

“The flowers didn’t arrive in good condition , they were squished”

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Posted 2 years ago

“A great service, would recommend”

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Posted 2 years ago

“Sent flowers to my sister she was very happy with flower arrangement and they arrived on the time specified. Very pleased”

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Posted 2 years ago

“Great as always and such a nice mix of autumnal colours.”

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Posted 2 years ago

“Lovely flowers but forgot to give the message, which was very important. Disappointed”

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Posted 2 years ago

“Failed to deliver. Failed to communicate. Would never use this site again.”

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Posted 2 years ago

“Easy ordering service and delivered on requested day They were a surprise for a dear friend who is having a tough time and she absolutely loved the flowers and chocolates, the only downside was I did not get the promised email from the delivery company that would confirm the tracking detail so I didn't know they had actually been delivered”

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Posted 2 years ago

“Service and delivery excellent but a little disappointed in the flowers would have liked 1 or 2 more.”

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Posted 2 years ago

“Flowers were left outside as recipient wasn't in. Don't know whether a note was put through the letter box as recipient said they received them the day after. Other than that there was a lovely range of bouquets to choose from and good prices.”

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Posted 2 years ago

“Have only given 3 stars, as although I got a picture from outside the block of flats, my friend never received them and your driver didn’t go in the tradesman’s entrance, so looks like somebody stole them from outside. Not very happy.”

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Posted 2 years ago

“Ordered 14.10.22 - delivered 16.10.22 unfortunately 2 lots of monies was taken from my account for just one delivery. Waiting for correspondence to rectify”

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Posted 2 years ago

“Prompt delivery and flowers were in good condition. Nice birthday card and chocolates was a good touch”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews