EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Good value for money”

Helpful Report

Posted 1 year ago

“I have used EFlorist a number of times with beautiful flowers arriving on time. A week ago an order was delivered to the wrong location and it was only by checking with my friend that I discovered she had not received her planted roses and chocolates. I contacted Customer Services via email on their site on Saturday and the very next day my friend received her plant and chocolates on Sunday.”

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Posted 1 year ago

“The flowers were fine but it was delived at 5pm on a Saturday to a neighbours house without informing me! The flowers were a surprise for my wife on our first wedding anniversary so a very poor service. Would not use again.”

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Posted 1 year ago

“Firstly, I was told I would get an email from the courier on the morning of the delivery but I didn't. I had paid the extra money for guaranteed delivery but no confirmation. I thought the worst, that the flowers would not get delivered for our wedding anniversary, so bought another bunch. Got back home to find the flowers on my doorstep with no confirmation of delivery. Secondly, when I opened the box, several of the stems where snapped, so those flowers died after a day or two so we had to remove them which made the bouquet look small. I paid £49 for the white rose bouquet and £7 delivery. Very disappointed and will never use Eflorist again. Mark Green.”

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Posted 1 year ago

“We ordered the flowers online and my friend received them the following day and they were absolutely beautiful and fresh would highly recommend and will be ordering again”

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Posted 1 year ago

“I paid six weeks earlier than I needed them my delivery was for my soon to be 81 year old sister to surprise her on her birthday but instead she received nothing until three days afterwards, this made me very upset and disappointed the only reason you get three stars is because the flowers themselves were apparently beautiful I don’t get to see them as my sister lives over 200 miles from me. So shame on you!”

Helpful Report

Posted 1 year ago

“Ordered on a Friday night for a delivery the next day. Received confirmation that delivery would be made on the Saturday, however didn’t turn up until the Tuesday. Was told that because the order was later than expected, the flowers would be sent “in bud” so that they’d be fresher for longer, the flowers that turned up, barely last two days!”

Helpful Report

Posted 1 year ago

“Great value for money. Beautiful stems. Arrived promptly.”

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Posted 1 year ago

“My sister in law was absolutely delighted with her birthday flowers - ordering was so easy and the whole experience was superb thank you”

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Posted 1 year ago

“Always good service, arrive on time and receive updates when it is out for delivery. Flowers arrive in bud so look small when arrive but makes them last longer and look fuller each day”

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Posted 1 year ago

“It was efficient and delivery was on time. The price was reasonable too”

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Posted 1 year ago

“great gift at good price Delivered on time.”

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Posted 1 year ago

“I was very happy with the service after I changed the delivery date and the flowers and chocolates arrived on time. The recipient was very pleased but when she sent me a photo the flowers didn't look quite as vibrant as in the advertising photo and the box of chocolates was very small. However, having said that, I couldn't really expect any more for the money I paid which was very reasonable.”

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Posted 1 year ago

“Have used EFlorist on number of occasions now and have always been delighted with their service and the quality of their flowers definitely surpasses any other delivery services I have used in the past. Very efficient and reliable and keep you informed of the status of your order and confirm when actually delivered. FAULTLESS!!”

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Posted 1 year ago

“Great service. Thanks.”

Helpful Report

Posted 1 year ago

“Arrived on time and flowers were fabulous.”

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Posted 1 year ago

“Flowers were delivered 4 days late,no tracking available from courier,Flowers delivered only lasted 3 days,won't be ordering again,very poor not what i was expecting”

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Posted 1 year ago

“Great service, beautiful flowers. Thank you for what you do at the price you do it for”

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Posted 1 year ago

“All 3 bouquets that I ordered were lovely.”

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Posted 1 year ago

“Arrived on time and fabulous.”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews