EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My flowers were for a friend as a thank you. The process was effortless and the flowers arrived on time, as a lovely surprise.”

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Posted 1 year ago

“Effortless approach to sending beautiful flowers.the recipient was delighted”

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Posted 1 year ago

“I ordered flowers for an elderly friend of my mums, in which the box was damaged when they arrived as you can in the picture below. I didnt realise they were delivered by Amazon as I have seen how some the Of the Amazon parcels get handled. After contacting one of your agents, they replied asking me for photos of the flowers, in which I can understand but when you purchase flowers as gifts you dont want to keep going back to the person who reviewed them asking for photos. When the person in question received them she sent a photo asking are these from your mum which is the box in the picture below, they’re beautiful but I did have to throw a few away as they were bent. I apologised and said I’m glad you like them, I’m certainly not gonna go back and forwards asking for photos, she’s an elderly lady.. After explaining all this, I heard nothing back from yourselves. However the flowers that were not damaged were lovely and she was happy! Nice customer service, especially at Christmas time”

EFlorist 2 star review on 27th December 2023

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Posted 1 year ago

“Have used eflorist for several years flowers always delivered on time recipients always been pleased so cannot fault them”

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Posted 1 year ago

“Excellent experience from start to finish, and flowers were very well received my two sisters were very impressed one in Manchester and one in Scotland. Will definitely recommend Eflorist.”

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Posted 1 year ago

“I've used Euroflorist three times recently and been pleased with all aspects of transaction. Communication good and flowers delivered when requested. All recipients were very happy with the flowers.”

EFlorist 5 star review on 26th December 2023

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Posted 1 year ago

“I ordered flowers on 18/1224 and they were not delivered at all. No apologies or refund. I will not be ordering from this company again. Shocking.”

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Posted 1 year ago

“Very quick response to my order, and the flowers were very well packaged, and cared for.”

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Posted 1 year ago

“I ordered 2 bouquets from EFlorist just before Christmas. I did not want 'letterbox' flowers. Ordering was easy. Plenty of choice and prices were very favourable. Communication was good, so knew when they had been delivered. Very happy with the service. Would definitely use again.”

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Posted 1 year ago

“Was a lovely bouquet for Sister in laws Birthday. Customer Service was brilliant. And Price reasonable.”

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Posted 1 year ago

“I have ordered twice from this company. The flowers are excellent value for money and last up to 3 weeks but the delivery service via Amazon is appalling. Twice they have not arrived when they should have done and twice I have had to contact customer service, whom I must say are very good. They have re-ordered the flowers for me and got them to their destination the next day. If this had happened in the first place, you would have received 5 stars.”

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Posted 1 year ago

“Excellent service, have used numerous times, flowers and chocolates always beautifully presented. Efficient communications lets you know what's ahppening. Recommend.”

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Posted 1 year ago

“I chose EFlorist because there us a great selection of bouquets at reasonable prices. It is very easy to place an order and the delivery service is excellent and on the day I requested. I have used the service twice in the last six weeks and both orders were as advertised and on time.”

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Posted 1 year ago

“Very easy fast process to order flowers for my mothers birthday, happy with the service”

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Posted 1 year ago

“My Christmas flowers order for my sister in law in Essex was very disappointing. The flowers were delivered but the packaging was so damaged that she could not read who it was from and the flowers were damaged too. Please let me know why this was the case. I paid about £35 for this order. No photo available sadly.”

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Posted 1 year ago

“I sent a bouquet of white roses to a friend whose party I was attending. I arrived on the same day as the bouquet. It was wrapped well and delivered on time. I was so disappointed when I saw that the roses were in full bloom, not buds, and visibly wilting. I tried to contact eflorist but until this request for a review they were nigh impossible to contact. Very disappointed I will not use the company again. Jessica Plantier”

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Posted 1 year ago

“I ve used several times now. Easy ordering , good offer’s reasonable pricing.Always good quality bouquets with free chocolates and delivery on time. No complaints so far.”

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Posted 1 year ago

“Beautiful flowers but the image was VERY misleading! We all chipped in at work for a bouquet of 100 roses for our boss's shop's anniversary and it turned out to be a smaller bouquet than what you'd get for about £30 at a local market! Very embarrassing, thank you!”

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Posted 1 year ago

“Flowers were not fresh, petals falling off within less than 24 hours, much less flowers than in the picture on the website. Won't be ordering again from here. Really poor”

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Posted 1 year ago

“Quality and service m”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews