EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iv always ordered from them and never had any issues… will recommend.. flowers are always amazing”

Helpful Report

Posted 1 year ago

“Ordered for my Sister birthday, didn’t get delivered till late the following day. Had I known the 💐 would not arrive on time, I’d have bought 💐on the way to my Sisters. Very disappointed. 💐 we’re wilting after spending at least one day in the back of a DPD Delivery van. Will not use this service again. Very dissatisfied. 😠”

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Posted 1 year ago

“The website was easy to use, flowers delivered on time,due to being delivered as a present I did not see them but the person said they were lovely! Free chocolate included!”

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Posted 1 year ago

“Have used this service twice in the past month. Excellent service. Deli on time. Flower’s beautifully fresh and free Lindt chocolates. Highly recommended”

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Posted 1 year ago

“It was my fault that the address postcode had a wrong letter. However, the driver dropped the items off at an address that could not have been right. I do feel that you could have met me half way with a redelivery at 50%. Disappointed.”

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Posted 1 year ago

“Paid for next day delivery but it didn’t arrive until the following day.”

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Posted 1 year ago

“Very quick delivery and my Auntie was delighted with her flowers. The complementary chocolates were a lovely touch. Thank you. Will use again”

Helpful Report

Posted 1 year ago

“With the not-so-cheap handling/shipping charge, I'd expect better. The flowers did arrive on the designated day, yet the driver didn't knock and just left the box by the door. It was that email notification saying 'package delivered' telling me I had to go check where the box was. And it could've easily been stolen. Upon unboxing the flowers, they simply looked REALLY sad (see pic).”

EFlorist 2 star review on 12th September 2023

Helpful Report

Posted 1 year ago

“Ok I will be honest I was skeptical however when the flowers and the additional items arrived they were in top condition I've been a loyal customer of interflora for many years and they've destroyed at least six orders some potted plants even turned upside down in the box I can't use interflora anymore because I just don't trust them e-florist is exactly what interflora used to be when they cared about their customers I'm incredibly happy with it orders I've done so far which are to my wife and my mother-in-law and they've been very pleased with the gifts so thank you e florist I imagine you're take over all the interflora customers in time.”

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Posted 1 year ago

“My friend was ecstatic about her gift, perfect service and flowers were amazing. Cheap also compared to other floral deliveries I am now ordering for my daughters birthday this week. Brilliant!”

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Posted 1 year ago

“I ordered next day delivery flowers for a friends 60th birthday, they arrived 2 days later than expected and apparently were very dry and beyond saving. It was a random Sunday in September so not a popular or busy day so unable to justify the let down! Definitely dissatisfied and regretted placing the order. No response from customer service when I contacted them the first day after expected delivery.”

Helpful Report

Posted 1 year ago

“Flowers were nice if would have been handed to who they were delivered to( flowers were a birthday suprise) Unfortunately ,nobody knocked on the door, so flowers were just left on doorstep for hours in the heat Needed tlc Not a good practice Took flowers overnight to recover”

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Posted 1 year ago

“Excellent service. Lovely flowers. Great communication.”

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Posted 1 year ago

“I ordered some flowers for my aunts 80th who lives 200 miles away. I was worried that they would not look like the picture and that they wouldn’t arrive on time. They actually looked lovely and arrived as requested. Most importantly my aunt loved them!”

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Posted 1 year ago

“I ordered a bouquet for my sister in law's birthday as we were on holiday. After I ordered I found out she would be away on the delivery date so I contacted customer service and they changed it very quickly and easily for me. When we returned home, my sister in law said she was thrilled with the flowers and they lasted for over a week.”

Helpful Report

Posted 1 year ago

“I didn’t make an order. I emailed you to say that my email had been used fraudulently and you didn’t reply. I can only assume you are not secure or vigilant as a company. I advise others to use caution and consider the security of their personal details.”

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Posted 1 year ago

“Website easy to navigate, good variety of flowers and great prices. Used for sending flowers to family and friends either for birthdays or just to cheer them up alway delivery when they say they will deliver”

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Posted 1 year ago

“6 yellow roses and a twig were delivered to my friend for her birthday, the roses had seen better days, no idea what the twig was, very disappointed and a Complete waste of money.”

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Posted 1 year ago

“Very happy.”

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Posted 1 year ago

“Easy to order through website, was able to choose day for delivery. Reasonably priced (as chocolate’s were also included for free). Was updated on delivery status throughout. Would recommend and use again. Thank you”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews