EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,319 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Orange Blossom for my daughter’s birthday on the 1st January. The arrangement, chocolates and Prosecco were delivered on 31st December, the requested date. The actual arrangement was disgusting. It was supposed to have roses, carnations and Alstroemerias. There were 6 pathetic roses, droopy gum leaves NO ALSTROEMERIAS OR CARNATIONS. My daughter said it was use thrown together before delivery with no attempt at an arrangement. I chose that arrangement because my daughter is Australian and would appreciate the gum leaves. I ordered it from Australia and presumed it would be made up as ordered. I feel a replacement arrangement would be a decent gesture. I will never order through this company again. Australians don’t like being ripped off. Sarah.”

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Posted 11 months ago

“Great service..quick....secure delivery...nice flowers”

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Posted 11 months ago

“Two bouquets ordered for either side of Xmas. Both recipients absolutely loved them and the flowers delivered on the 29th December were still looking lovely on the 6th January. The flowers I have ordered over the years have always been beautiful and always delivered on time with care and attention.”

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Posted 11 months ago

“Very small bouquet of flowers even though I paid for double”

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Posted 11 months ago

“The bouquet I ordered wasn't the cheapest choice and it arrived looking like a £5 bunch of flowers from the supermarket! More twigs and leaves than actual flowers. 3 stems of freesias and 5 roses! Definitely not worth the money!”

EFlorist 2 star review on 8th January 2024

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Posted 11 months ago

“Got some for my friend last year for passing her nursing exam, came the next day as was a last min delivery, on time and the flowers inside were beautiful. Took about 48 hours to open fully up but they looked amazing, also got some free chocolates too which I thought was lovely.”

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Posted 11 months ago

“I ordered a large bunch of roses & freesia as a pre-christmas thank you present for a relative. The flowers arrived and looked lovely, in bud as expected, however none of the roses opened (10 in total) and after 8 days they had to be thrown in the bin as they looked terrible. I contacted the customer services and was told there was nothing they could do as I hadn't reported it within 7 days of delivery. It was obvious from the photos I provided that the flowers were not in good condition and that the state of them hadn't happened overnight between day 7 and 8. Despite this, my complaint was never followed up and I feel like the flowers were a complete waste of money.”

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Posted 11 months ago

“Form ordering the flowers to delivering of them the exact time and day given to me they Were spot on at a very busy time of the year ,well done all at EFlorist thank you and happy New year to you all .”

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Posted 11 months ago

“The customer service was superb Sorted a problem out straight away And recipient had flowers and was highly impressed thank you once again”

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Posted 11 months ago

“First time using you and have to say as I ordered flowers over Christmas/New Year a little dubious about when they would be delivered.It was for my Sister in Laws birthday and sadly the same day she lost her husband many years ago.A beautiful bouquet delivered on time Thank you”

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Posted 11 months ago

“Order never delivered! DHL couldn’t find the address so questions below irrelevant I have received a refund but very disappointed with the service”

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Posted 11 months ago

“I ordered a large bouqet of serena flowers to be delivered to my sons birthday on 31st December 23, to palma , Mallorca, unfortunately they never arrived, i am very disappointed as she neither has the flowers and I have lost the money I paid for them. Order no: WA12875591:”

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Posted 11 months ago

“Easy to order, delivered early on the specified day. Can’t comment on flowers as they were a gift!”

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Posted 11 months ago

“I ordered a bouquet for the UK to be delivered on News Eve Day Unfortunately I was informed that there was a technical fault and it would be delivered asap When it was delivered though my friend was over the moon with it”

EFlorist 5 star review on 8th January 2024

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Posted 11 months ago

“Beautiful bouquet, arrived on chosen day and kept well informed throughout. This is my second time using EFlorist”

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Posted 11 months ago

“Amazing would 100% recommend”

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Posted 11 months ago

“Delivery 3 days late. Flowers not great. Given the opportunity for replacement flowers, which did not happen, after much follow up communication with customer service Wont use eflorist again”

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Posted 11 months ago

“It was for my daughters birthday and the flowers were beautiful and it last more than a week.”

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Posted 11 months ago

“The flowers were for my daughter s birthday.She sent me photos as they were changing. They were stunning. Thank you.”

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Posted 11 months ago

“My sister did not receive her flowers as they were delivered to the wrong address. I did type one letter wrong on the post code but the house number, Rroad name and village were correct. As gesesture of goodwill eflorist could have sent a small bunch of flowers as a good will gesture to the correct address and I would be happy to use you again. Any good business should make a gesture to a future customer. I have dyslexia so can make these frustrating mistakes. Yours I Morris.”

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Posted 11 months ago

EFlorist is rated 3.7 based on 12,319 reviews