EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did exactly what they said they would, when they said that they would do it. The flowers were as shown on the webpage. I will use again. Hannah”

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Posted 1 year ago

“The website was easy to use. My flowers were delivered as promised the following day. The recipient was very pleased and said they were beautiful. The price was also very reasonable.”

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Posted 1 year ago

“my sister was delighted with her surprise bouquet - she said the flowers were lovely”

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Posted 1 year ago

“Delivered on time lovely flowers. Used this florist a couple of times didn't disappoint on both occassions.”

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Posted 1 year ago

“Placed order on Thursday 7.30am delivery confirmed for Friday did not arrive contacted customer service was told that I was one of the 30% that fail for next day and I should have payed extra delivery but would be hera next working day , birthday on Monday so ok Saturday not delivered communications non existent over the weekend Monday came and went no delivery had to drive to Tesco got a lovely bunch for less than I paid for you, contacted customer service offered to send a replacement and a sorry note I requested a refund and a replacement was told they don't do that so in way of compansation for letting me down was to send what I had paid for or refund me for what I didn't get,and this was my first time using them . support your local florist they value your custom.”

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Posted 1 year ago

“I ordered flowers for my sister a week before her birthday, asking for them to be delivered on her birthday, she didn't receive them until 2 days after her birthday so i feel very let down, all the communication said they would arrive on the day but they didn't. There was so much notice to get it right so I'm not impressed!”

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Posted 1 year ago

“Fabulous company. Flowers were beautiful and customer services was brilliant. My first package was not delivered & they sorted it out and sent out new flowers no problem.”

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Posted 1 year ago

“Delivered on time .”

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Posted 1 year ago

“The delivery was fantastic. The price was excellent. The flowers are magic! So incredibly happy with my order.”

EFlorist 5 star review on 20th November 2023

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Posted 1 year ago

“Large Bouquet smaller than anticipated. Would hate to se a small bunch. Flowers not bud ready but some well into bloom and looking poorly. Lilies small and some stems broken. No email notice of arrival from evri, either for original or replacement (yes I checked the spam folder). All in all, the only happy event was eflorist agreeing a replacement bunch since they accepted the first bunch was sub standard.”

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Posted 1 year ago

“fast delivery, price reasonable”

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Posted 1 year ago

“I ordered flowers to present to my wife on Sunday. I ordered them the day before because the website said they could be delivered then and I was relying on them arriving. My text messages from EFlourist told me they would be delivered on Sunday however they did not arrive. I sent a message asking for a refund Sunday night but no one got back to me. The flowers then arrived the following day on Monday. No one was in and the flowers were left on the doorstep in public view”

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Posted 1 year ago

“Ordered a bouquet of Alstroemeria for my daughter in law's birthday.They arrived safely.A week later they still look lovely.She was very pleased. I will order again for the next occasion”

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Posted 1 year ago

“I am very satisfy of your services. My daughter reveived her flowers exactly on time for her birthday. The bouquet was exactly like the picture and the price was good. The only negative point is She did’nt receive the chocolate who was included with the flowers. Thank you for your service. Gina St-Laurent”

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Posted 1 year ago

“Kept updated regarding delivery .. receipient happy with flowers”

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Posted 1 year ago

“Good service, delivered on time! Thank you!”

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Posted 1 year ago

“To say the bouquet was a bit sparse, is an understatement, nothing like what was in their advertising. I won’t be using them again, and I definitely wouldn’t recommend them.”

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Posted 1 year ago

“Very happy with the princess bouquet!”

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Posted 1 year ago

“Delivered on wrong day not as requested with good notice not on friends birthday very dissatisfied with service”

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Posted 1 year ago

“5th Bouguet sent recently. All arrived on time an good condition!”

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Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews