EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was gift they happy customer service was blocked me informed but delivery it was just left on step no knock at door I had to ring the recipient to ask if they had a parcel on their doorstep luckily they had”

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Posted 2 years ago

“I am very pleased with the service from EFlorest, flowers were delivered on the day I asked and were in good condition. I was kept informed as to when they would be delivered and also once they had been.”

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Posted 2 years ago

“These flowers were for my daughter as i live on my own i thought i would treat her for all the help she gives me the flowers were beautiful her words not mine but they did look good”

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Posted 2 years ago

“Flowers delivered a day late and the bunch was alot smaller than photo”

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Posted 2 years ago

“I had sent flowers many times from e-florist and was happy to order flowers for my daughter in Germany. I ordered within 3 - 4 days ahead of yhe date to be delivered, but unfortunately I was told you couldn't deliver, which didn't give me time to re-order. I was so disappointed. You have been so nice in the past.”

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Posted 2 years ago

“Good quick reliable service”

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Posted 2 years ago

“Prompt and fast ,I happy with the service”

EFlorist 5 star review on 15th December 2022

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Posted 2 years ago

“good service and nice flowers”

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Posted 2 years ago

“I was due to have a delivery on 12th December but this did not arrive but another persons order under my tracking number was delivered. I have sent several emails to eflorist and also to the delivery company but no response - it is now 4 days so do not know whether my order was delivered to someone else. Tracking at Yodel shows that it was despatched and is in the depot and that has been the status for 4 days - not good enough and although I have always been satisfied and immensely pleased with eflorist services this experience has left me with the decision that I will never use their services again - if customer service cannot be bothered to assist I cannot be bothered to giv e them business”

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Posted 2 years ago

“The flowers were poor quality and very droopy, didn’t look as if they would last the day. Very disappointed as they were for my sisters 65th birthday. Not sure if I will use this service again.”

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Posted 2 years ago

“Flowers were delivered a day late due to bad weather and the chocolates that were supposed to be included with the order we're not! I will not be using eFlorist again”

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Posted 2 years ago

“Nice collection of products,easy to Order,price is very reasonable I know my friend will be happy with what she receives always presented vey well. I would certainly recommend your company.”

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Posted 2 years ago

“Ordered from Australia everything was so easy I set a set delivery date which sent and delivered on time my mum loved the product got photos from her lovely product can’t fault the srvice”

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Posted 2 years ago

“I ordered a bouquet titled Frosted white roses, red ones were sent, I was aiming for what looked like an xmas bouquet acorns and silver holly were advertised but alternative was in the bouquet.. I mean they were ok/nice if you like red, but I was a little disappointed because these were for my mother in law and not intended to be a romantic bunch, Very very different from the picture”

EFlorist 1 star review on 14th December 2022

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Posted 2 years ago

“Terrible service . Was guaranteed delivery on a certain day to be told in the afternoon on that day that they can’t find a florist to deliver . I was offered an alternative for another day but the alternative was poor compared to what I paid for . I’m still awaiting my refund . Avoid this florist and their website of same day guarantee is lies . Shame on you”

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Posted 2 years ago

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Posted 2 years ago

“Ease of site use. Good selection in both price and choice. Delivered on time. Recipient very happy with content. Altogether a good experience.”

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Posted 2 years ago

“Excellent service and exactly as advertised”

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Posted 2 years ago

“Easy to use flowers were beautiful and fresh and well presented,the time delivery information was accurate,i sent from Australia to my mum in London and it really was stress free and the fre chocolates went down a treat thank you”

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Posted 2 years ago

“The products were great it was that packaging that was the problem it had clearly been opened as the seal on the box was broken and the box had bern torn, this not how I wanted to present these flowers to my mother in. Also I didn't expect the delivery to be so late it was 20.30 before they arrived at my home which spoilt the treat.”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews